I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more
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I am filing a formal and critical misconduct complaint against CoinEx regarding a $14,000 financial loss that has now put my life in immediate danger.On April 13, 2026, CoinEx completely suspended and... See more
Company replied
Never had any issues getting crypto in or out of their system. However, because I had logged in from a NYC hotel one time, they sent me a notice that I had to delete my account because NYC is not a su... See more
I've used Coinex for a while to trade BTC to LBC and it works well. The fees seem reasonable - although I'm not a veteran crypto trader. Once I uninstalled my Google authenticator app, locking me o... See more
Company details
Written by the company
Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.
Contact info
Hong Kong
- support@coinex.com
- coinex.com
You should know
3.7
Average
483 reviews
Replied to 37% of negative reviews
Typically replies within 1 week
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Everything is easy to manage
Everything is easy to manage. I would like to see fees lower and to be able to withdraw it easily using QR codes.
10 March 2026
I work 5 years in coinex is safe and…
I work 5 years in coinex is safe and not problems is good
10 March 2026
Great exchange!
10 March 2026
One of best exchange in the world which…
One of best exchange in the world which support AMM staking which provide 7% return per month . I love it
8 March 2026
good tutorials and interesting…
good tutorials and interesting investment options, much to explore and a lot of usefull products
8 March 2026
Good crypto exchange
7 March 2026
Perfect app
6 March 2026
great great great
6 March 2026
Years later
Years later, still receiving emails from these guys, spammers.
17 February 2026
Unprompted review
Trusting CoinEx will be the biggest…
Trusting CoinEx will be the biggest mistake you will ever make cause I have been using it for a while now and I noticed there are working with scammers, a friend of mine lost $147,580 recently on the app he couldn’t make a withdrawal and he later noticed the funds wasn’t there it was just a flash coin credited, Thank God we could get in touch with an agent who is @ officialrecove on Teli gam, he help out get back all the lost funds and know we stop using the coinEx so isn’t advisable to use, if not for the help of the agent he would have lost much money to those scammers
2 December 2025
Unprompted review
"I have been waiting for 90 days…
"I have been waiting for 90 days (Ticket 1541646). I provided my National ID and 19 videos, but support keeps asking for impossible things (Sender Login for a Cash OTC in Syria). They are holding my 73 USDT. This is a scam behavior. I want my money back."
28 January 2026
Unprompted review
Cheating with announcement
They announced that $FLOW deposit and withdrawals resumed, l made a withdrawal transaction, it stucked 12 hours and they canceled it, it caused me financial lost, what a terrible exchange company !
20 January 2026
Unprompted review
Excellent Exchange Coin ex
⭐️⭐️⭐️⭐️⭐️
CoinEx has been a solid exchange to use. The platform is easy to navigate, transactions are fast, and fees are reasonable. Deposits and withdrawals have been smooth with no issues. Overall, a reliable and user-friendly crypto exchange.
8 August 2025
Don't trust this company coinEx is just…
Don't trust this company coinEx is just a shamble of what it said. I was wooed by Sandra who told me to come in to try this site. Coinex promised to deliver $8000 every week but they never did. They said that they had sent $8000 to my e Exodus wallet but they confirmed that there was no money that they sent. I believe they sent Thoreum crypto currency which when swapped one gets zero out of it. Then they wanted to charge me $1850 for sending my profile profits supposed to be $170000 from compounding interests. All fake account fake money and though I have lost over $1000 I am sending a warning to all don't try it. I regretted trusting Sandra the Manager. I was so gullible. Regret investor
13 December 2025
Unprompted review
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