For me, I've been using Coincards.ca for many years and found the experience to be smooth and without hiccups. I also like the fact that they offer "electronic delivery gift cards". If I do run into... See more
Company replied
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Very helpful through the Canada post strike 2024, unfortunately these things happen. They worked and communicated to offer additional options with this. Also i saw the other review and if there ev... See more
Company replied
I made a order, the link didnt work. They blame the company the voucher was for but after a few days i asked for a refund because i had to purchase the item another way.
Company replied
Service and reliability is hit and miss. Out of about 10 purchases there I had problems with both Ebay gift card ones. Eventually I got the issue with the first gift card resolved but I have yet to ge... See more
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Company details
Written by the company
Shop for Gift Cards, Mobile Top-ups & Prepaid Vouchers for hundreds of retailers. Trusted since 2014, we make living on #Bitcoin quick and easy!
Contact info
Canada
- coincards.com
4.0
Great
26 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Cheating software
About the coincards.com, this 'steal' company steal your hard earned coin: when i select ETH coin, and prepare to pay using QR code, its software automatically switching to USDC. They intend to program their software like that in order to steal your coins.And you will lose your coins in front of your eyes because this broken service. It should be taken down; if not a lot of people will fall into this full of bug software from coincards.com
13 February 2024
Unprompted review
Reply from Coincards.com
Thank you for sharing your feedback. We would like to clarify that this issue is not related to Coincards.com but rather to the CopperX checkout process. CopperX is a third-party payment provider integrated into our system for cryptocurrency transactions.
The behavior you experienced is not a bug but a feature of the CopperX platform. It automatically selects the currency needed to complete the transaction, based on the payment type or parameters chosen during checkout. This may have caused some confusion during the process.
We understand how important it is for transactions to be seamless and error-free, and we strive to provide the best possible experience for our customers. If you require further assistance, our support team is here to help walk you through the process or answer any questions.
We appreciate your understanding and thank you for giving us the opportunity to clarify this matter.
I loved this website
I loved this website. Until I ordered 2 cards and they only sent one. Customer service part of the website doesn't even work. My advice is stay away from this site
4 January 2023
Unprompted review
Reply from Coincards.com
Thank you for your feedback. We're sorry to hear about your experience and any inconvenience this may have caused. We assure you that our customer service team is available daily, and our support system is fully operational. We strive to resolve all issues promptly and fairly.
If you'd be willing to provide more details about your order, we'd love the opportunity to look into this further and make things right. Please reach out to us so we can assist you promptly. Your satisfaction is very important to us, and we truly appreciate your understanding.
This website is legit
This website is legit, I had a problem with them but I received a refund.
17 October 2022
Unprompted review
Service and reliability is hit and…
Service and reliability is hit and miss. Out of about 10 purchases there I had problems with both Ebay gift card ones. Eventually I got the issue with the first gift card resolved but I have yet to get the second gift card I've purchased from them to work ("Please check your payment details or use a different payment option." is the error message I get when using it on any Ebay's websites or apps regardless of the chosen country/region. Other than that the delivery is fast and all other cards worked perfectly. Just please don't buy Ebay cards from them as they're usually not gonna work.
11 July 2022
Unprompted review
Reply from Coincards.com
Hello, We do not see any support tickets or orders from any account under this name.
eBay has strict rules on their payments, especially in regards to using VPN's and other privacy tools, so this might have been an issue.
We have had very few complaints about eBay cards, but most are related to VPN usage so I would suggest checking that.
Been using for a few months. Great!
Have been using coin cards for a few months. Very reliable! Gift cards are mailed within days. E-gift cards are sent within 15 minutes to several hours. They’ve been around for several years. Great company with great employees. Whenever there are issues, emails are promptly answered.
12 August 2021
Unprompted review
Reply from Coincards.com
Thank you for your review! We're glad to hear you've had such great interactions with our staff. :)
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