Coffee Supplies Direct Reviews 

9,664
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... See more

Rated 5 out of 5 stars

Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... See more

Rated 5 out of 5 stars

I gave a 1 star review to Coffee Supplies Direct for poor after sales service as my emails were unanswered. It turns out that the mails went straight to spam - has never happened to me before. Once co... See more

Rated 5 out of 5 stars

Found this company quiet by chance and the A mod A Mio Lavazza pods were exactly what's on the box and with the postage undercuts another large retail establishment by a lot I will be using them ag... See more

Company details

  1. Coffee Wholesaler
  2. Beverage Distributor
  3. Coffee Store
  4. Tea Wholesaler

About Coffee Supplies Direct

Written by the company

About Coffee Supplies Direct

At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.



We specialise in:

It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.

We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.

Delivery - Free delivery on orders over £60 with a Next Day delivery option available

Returns - 30 Day money back returns on items returned in their original condition

Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,664)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy service and great coffee

Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini).

Ordered, and dispatch notification received 24 mins after ordering. Order arrived less than 24hrs after ordering, so thanks to Royal Mail too.

Coffee is great, prices are good, and should you incur p&p, I think that's very reasonable for the size of box that I'm usually ordering. Although I was able to buy in bulk this time, due to the long dated products.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Good to go from the Box

Found this company quiet by chance and the A mod A Mio Lavazza pods were exactly what's on the box and with the postage undercuts another large retail establishment by a lot
I will be using them again promt efficient no fuss and good tracking
What more do you need

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prices, great service

Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong, so I had a chance to experience the way their customer service worked. It was brilliant: quick, efficient, courteous.
Five star service overall without a doubt.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

bulk buying

placed my order late on a Saturday night and it arrived by Wednesday.
Well packed, genuine Dolce Gusto pods with a good expiry date on all products. All but one box of pods has an expiry of 2026 and the one box for 2025 is December.

Pricewise it worked out much cheaper to buy in bulk this way than to get them in local supermarkets.
The Tiziano brand hot chocolate is Dolce Gusto compatible and very nice.

No issues at all with the company or the product and will definitely be using again.

30 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look