Coffee Parts Reviews 9,301

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I love my Outin Espresso Machine - even brewed my own espresso on a domestic flight yesterday - much to the delight of the cabin crew and some fellow passengers. I cannot fault the service from Coffee... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery. Great service, genuine advice, excellent range. My 1st order (express post option) - ordered and it came the next day. Got a Pesado tamp and IMS shower screen. 2nd o... See more

Company replied

Rated 5 out of 5 stars

Excellent fast delivery of a Baratza Sette 270 Control Board. Well packaged to protect the sensitive Board. For those who don't know, there is an inherent design fault with the Sette's coils' attach... See more

Rated 2 out of 5 stars

Ordered, got my stuff. Under sink filter kit had no instructions, so you have to already have an idea how it works. However mine needed three O rings in two sizes. One on the brass to brass m... See more

Company details

  1. Coffee Store
  2. Food Products Supplier

Information provided by various external sources

Coffee Parts Supplying the coffee products we love, to the hospitality industry we adore!! Featuring over 100 top coffee and tea brands, order online today for fast Australia wide delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Incomplete product, no support from the company

Ordered the VBM Domobar Service Kit (#RE-vbm-domobar-service-kit) and it is incomplete: missing one 513836/T ring (there should be 3, only 2 included) and 460000/T completely. The support is mental: they don't respond to requests via website (waited for 3 days) and good luck getting someone on the phone: elevator music for 30 seconds and "we'll call you back". Spoiler: they won't, you need to call again and again. Everything listed in the description is included so there is no issue from the company's point of view even though it's missing parts. Another issue is the part names listed are VBM part numbers, so using the parts diagram on the website will be confusing because the part numbers don't match what's in the description, so good luck figuring out something is indeed missing. For a 100$+ kit I expect the kit to contain everything needed or support to fix an issue on their part.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Good, fast, cheap

Not only was Coffee Parts the cheapest option for my requirements, the order was dispatched within a couple of hours (on a Friday arvo) and I received my replacement kits on Monday morning. Fantastic communication regarding my order, cheap, and quick delivery. Excellent service!

11 July 2025
Unprompted review
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Reply from Coffee Parts

Hi Michelle, thanks so much for the glowing review! We’re thrilled to hear everything went smoothly and that our team could get your order out so quickly. We really appreciate your kind words and support, it means a lot!

Rated 5 out of 5 stars

Very good service

Very good service, Cannot recall the agent I Spoke with but was very happy with the service and quality I received. Thank you!

24 March 2025
Unprompted review
Coffee Parts logo

Reply from Coffee Parts

Thank you so much for your kind words! We’re delighted to hear you had a great experience and really appreciate you taking the time to share it. We’ll be sure to pass this along to the team!

Rated 5 out of 5 stars

I love my Outin Espresso Machine

I love my Outin Espresso Machine - even brewed my own espresso on a domestic flight yesterday - much to the delight of the cabin crew and some fellow passengers. I cannot fault the service from Coffee Parts. Quick dispatch and delivery. I have had mine for about 4 months and it hasn't skipped a beat. Please note: I WAS NOT PAID or given any incentive to write this. I'm writing this after seeing such a defamatory review yesterday! Happy to keep supporting a small australian business who has provided a great service to me. Thanks coffeeparts for keeping the world safe by keeping me caffeinated 🤣

14 November 2024
Unprompted review
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Reply from Coffee Parts

Wow, thank you for such a fantastic and passionate review! We're so glad to hear your Outin Espresso Machine is still going strong (even at 30,000 feet!). Your support and kind words truly mean the world to our small team. We’ll keep doing our best to keep you — and the skies — caffeinated! ☕✈️

Rated 5 out of 5 stars

Super Quick + Reliable

Super quick delivery. Great service, genuine advice, excellent range.

My 1st order (express post option) - ordered and it came the next day. Got a Pesado tamp and IMS shower screen.

2nd order (regular post option) - just silicone grease. Ordered on a thurs and it came Saturday. Has zero scent so that's awesome.

Really impressed. I've seen the guy that owns it pop up on YouTube so made me feel comfy that it's not a scam. I am leaving this review because another site "coffee beanery" scammed me for a whole machine 3k. So please shop carefully and go here instead or Jet Black espresso.

Bloody quick here though :)

25 November 2024
Unprompted review
Coffee Parts logo

Reply from Coffee Parts

Thanks so much for the detailed and honest review! We’re really glad both your orders arrived quickly and met expectations, and that the silicone grease passed the scent test too! It means a lot to hear that our presence and transparency helped build your trust. We’re sorry to hear about your previous experience elsewhere and really appreciate you encouraging others to shop carefully. We’ll keep doing our best to deliver fast, reliable service!

Rated 5 out of 5 stars

Hassle free

Hassle free, quick, friendly service. Products are premium quality and postage is super quick and efficient. Have and will definitely buy again, their range is wide and prices competitive. A great example of home a small business should be operated.

18 November 2024
Unprompted review
Coffee Parts logo

Reply from Coffee Parts

Thank you so much for this wonderful review! We're thrilled to hear you've had a smooth experience and that our service, quality, and range hit the mark. Your kind words about small business values really mean a lot to us!

Rated 5 out of 5 stars

I was trying to work out how long I've…

… been buying from Coffee Parts.
It must be around 20 years.
And they have been absolutely, consistently, perfect.
They have the parts I need, at reasonable prices. And they ship fast and reliably.
Keep up the great work guys!

24 September 2024
Unprompted review
Coffee Parts logo

Reply from Coffee Parts

Wow! 20 years! That absolutely makes our day. Thank you for your incredible loyalty and kind words. It means the world to us to have earned your trust over the years. We’ll keep doing our best to deliver the reliable service and quality you’ve come to expect!

Rated 5 out of 5 stars

Amazing speed and great products.

Amazing speed and great products.
I ordered a puck filter, dosing ring and mug and it arrived two days later! Great communication throughout.
Great products and easily the best price I found. I will be definitely be back for all coffee machine supplies from here on. Very positive experience.

9 February 2024
Unprompted review
Rated 2 out of 5 stars

Under sink filter kits incomplete

Ordered, got my stuff.

Under sink filter kit had no instructions, so you have to already have an idea how it works. However mine needed three O rings in two sizes. One on the brass to brass main fitting, and one either side of the plastic filter part where the braided lines screw in. I also added plumbers tape to make sure.

Was a two day job, because I had to install it, see the massive leaks, then go get the parts the next day to properly finish the job.

Water tastes great now from the tap and won't gunk up the coffee machine, however the supposed kit should have been complete, and the seller probably should respond when you tell them your issues that you had.

11 December 2023

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