Coffee Bean Shop - Coffee Roasters Reviews 

9,509
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,061 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and incredible freshness of the coffee beans, noting that every single brew delivers rich flavor and deep satisfaction. Consumers are consistently impressed by the prompt delivery service, ensuring that orders arrive remarkably quickly and securely at their home doorsteps. Buyers truly appreciate the wonderful and thoughtful packaging details, including the charming handwritten notes included lovingly with each unique purchase. Some reviewers were not happy with the extra cost involved or noted that order prices sometimes fell just short of qualifying for free delivery options.

What people talk about most

Product

Clients share positive opinions on product, highlighting the consistently fresh roast and delicious taste of... See more

Quality

Reviewers mention positive feedback about quality, frequently describing the coffee beans as freshly roasted,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional quality, welcoming... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting rapid shipping times and... See more

Order

Customers report great satisfaction with their order experiences, highlighting prompt deliveries, wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent local coffee and service I buy coffee because I like coffee, so to be able to do so from a place that is local to me is great along with great tasting coiffee. On top of that, I got a h... See more

Rated 5 out of 5 stars

I have had the best service from Coffee Bean Shop. I recently purchased a new espresso machine and wanted to up my coffee bean game. It’s safe to say I have done just that. The packaging is beautifu... See more

Rated 5 out of 5 stars

Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more

Rated 5 out of 5 stars

Definitely my go-to coffee beans shop. Been buying from this team from maybe 3 years now and I’ve never been disappointed. The quality of what you buy really is unmatched. Some regular beans and lot... See more



Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

About Coffee Bean Shop - Coffee Roasters

Written by the company

A Coffee Roastery Like No Other. Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!

Spilling the beans since 2008. From our family run Artisan Roastery in Kent.

From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.

For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.

You asked and we listened...

All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!


Contact info

5.0

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(9,509)

1,013 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its a disaster

Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch inferior coffee now, which is a problem when you're used to a proper caffeine hit each day. Love love love their coffee beans and the fact they are sourced direct from small farms and roasted fresh for us. Also love the handwritten note with each delivery 😀

14 May 2026
Rated 5 out of 5 stars

The CoffeeBeanShop

I always look forward to receiving my 5 bag Seasonal Bundle from the Coffeebeanshop when it arrives in the post : after having purchased my coffee beans from this family run business for many years now, I have no doubts whatsoever in my mind that my latest order will be no different from any of the others - a top quality product !

Mr C. Smith

6 May 2026
Rated 5 out of 5 stars

Fabulous Coffee shop find

What an absolute find, this Coffee bean shop has a fabulous range of special grounded coffee from all over the world.
Their orders arrive within days and delivered with personalised thank you notes which has that very personal touch, great customer service. Its my go place for my coffee orders from now on. 🥰🥰🥰

13 May 2026
Rated 5 out of 5 stars

Bought as a gift

Bought as a gift.
Delivery was quick.
Great coffee. Person who received gift has reordered the blue mountain and tried some others too.

11 December 2025
Rated 5 out of 5 stars

Love the coffee

Love the coffee. Fresh roasted for delivery and love the hand written notes in every box!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Brilliant experience! The order was sorted and delivered very quickly. The packaging is beautiful and they added a lovely note as well. Bought as a birthday present and they loved it, will definitely buy again!

23 April 2026

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