Coffee52 Reviews 100

Jordan was extremely helpful and friendly I didn’t like that I had to phone up to cancel subscription, it makes it harder to cancel when it could just be an option from my account on the website.... See more

Tried to ring to cancel my subscription but the line went dead, I emailed and they rang me the next morning to sort out the cancellation, the person who called was very polite and friendly and whilst... See more

Have seen Beer52 advertised with various YouTubers. Problem is I don’t drink. As soon as I say coffee52 I signed up immediately. First coffee was from Brazil and really nice. Spoke to Jamie about my s... See more

The advisor, James Henderson, was very polite and easy to chat with over the phone. He clearly explained that the coffee subscription was new and to provide the most feedback possible to ensure that c... See more

The coffee was nice and it's always good to try something different, we just didn't want to get into a monthly subscription at the moment. Although I couldn't cancel online, I spoke to a staff member... See more

I have thoroughly enjoyed the coffee that was sent to me by Coffee52! I've tried many different types of coffee, and they have sent my favourites. Furthermore, the customer service is amazing. I spok... See more

Great coffee & lovely idea. Absolutely stunning packaging. Really enjoyed the information provided regarding the coffee beans. Spoke with Lewis on the phone about my subscription and he was extr... See more

Lots of information provided with the coffee. Two bags with different taste notes so you can discover what you like best. Really friendly and attentive staff at Coffee52.

Great experience talking with James today. Very helpful and some super deals he has offered me. All the products I’ve received on the 52 range are always top quality.

Had a chat with James over the phone and he was very polite and helpful throughout, explaining how Coffee52 works and helped me with my query.

Super easy ordering and very quick delivery of my coffee. Mark O’Learly gave great customer service making everything smooth and friendly. Would recommend

This coffee company is going places! Fab coffee, arrived quickly and lots of info including the sourcing as well as how to make the best cup! A very happy customer!

Great customer service, I was trying to cancel and it was easy. Although you have to call in , instead of doing it directly on their website but the staff I talked to today was very nice ☺️

Great coffee, had to cancel just for financial issues but delicious and loved it. Bit annoying I’ve had to call to cancel but relatively straight forward.

Great tasting coffee. Packaging kept the coffee beans fresh. Not the cheapest coffee available but you get what you pay fo

Cancelled my coffee subscription with Mr Thomson easily and without hassle. The process was smooth, with clear communication and no pressure to stay. Appreciate the straightforward service.

Mr Thomson was very friendly and polite, understood my problem and rectified with efficiency, whilst promoting coffee52 and the products they supply and frequency of batched products. Thank you for... See more

Very nice coffee, and the customer service staff were extremely helpful (and empathetic, as I needed to cancel) when I needed it.

Just had a gift from a partner company promo. Good coffee, but I’m not a fan of subscriptions. Jordan Thompson was lovely to talk to and helped me cancel.

Great coffee and great customer service Shaun was really helpful thanks

Excellent customer service, friendly and personal! Excellent coffee blends! Tried the brazil options and are definitely worth the try! Highly recommended

The coffee is great and has come along exactly as promised

Coffee is indeed delicious and my experience with their customer service was a positive one, which is a plus for any company providing a subscription service

Jordan was professional and polite, he explained things clearly. Brilliant customer service

Customer service is fab, really helpful and easy to contact - subscription coffee is fab for the office as we never run out!

Always great experience from Beer52. Jordan was particularly friendly and helpful.

Contacted the number on page as thought it was an “one off” purchase. However, I didn’t realise I had signed up to a subscriptions. Good customer service l, responded in a timely manner, really helpfu... See more

Jordan Thompson great salesperson

I spoke to H. Crossling today regarding my order she was extremely helpful very friendly and gave me some offers that I was excited about to try out all of their coffee.

The product is great. The subscription idea is great. Being able to cancel so easily is also great.

Very helpful. Easy to talk to.

Lovely coffee and friendly helpful customer service from Mark O Leary. Thanks Mark!

Nice to taste coffee from different countries

Very friendly and helpful

Very nice coffee and excellent customer Service

Expensive for old coffee, ground almost two months ago certainly not what I expected for such a high price. Would recommend almost anywhere else. Also the fact you have to call to cancel is disg... See more

They make it very difficult to cancel your order. People working a full time job like me will find it very difficult to cancel the subscription as you must call them between 9-5 Monday to Friday! I am... See more

Impossible to cancel. Same experience as all of the _____52 products - easy to sign up, but all but impossible to cancel. These shady practices are illegal nowadays, following the DMCC Act.... See more

Scam! Signed up online for £2.95 trial and was a nightmare to cancel, had to eventually call them and keep refusing other offers. Coffee is poor quality too! Look like a couple of fake positive rev... See more

Irrelevant of any small print a company may use at point of sale, you shouldn't have to speak to someone to cancel your order (especially someone who questions your logic on price after you've lit... See more

Quite underhand tactics to get you to sign up for a monthly amount and then make it impossible to cancel. I haven’t even tried the coffee yet, but frankly, I’m not inclined to!

The coffee isn't very good and it certainly isn't fresh. Budget supermarket taste for an excessive price.

Agree about the cancellation nightmare, but let’s talk about the coffee… A 3/5 is a dark oily roast with none of the tasting notes promised. While the price is on the higher end roasters scale. So... See more

Coffee wasn't that good only similar to coffee from Tesco or asda

My wife and I used Vodafone vouchers to get free 2 bags each for just a postage, but her order was cancelled just because we are in the same house :). So she wanted to cancel our subscription... See more

Signed up to the introductory offer from moneysupermarket.com- They made no mention of this being a subscription model. Signed up to get 2 packets of beans for £2.95 postage. Then saw the p... See more

PHONE TO CANCEL !!! If I can get the subscription online, I should be able to cancel it online, too! This is literally scamming. Cheaky tricks.

Unable to cancel without ringing up during working hours. When, shockingly, people are working and can't call. Edit: unsure if the response below from Coffee52 is AI as it's completely irrelevant t... See more