Coffee Sensor Reviews 118

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My 2020 Europiccola, after 5 years of perhaps 5 cups per day, has been poorly lately. Not filling well with the lever up, occasionally losing pressure when pressing. I replaced the piston seals, did... See more

Rated 5 out of 5 stars

Im currently running a couple of La Pavoni lever machines and im restoring another. i recieved my order of the Bong Isolator from Coffee Sensor in the same time it took another company to send if f... See more

Rated 5 out of 5 stars

- Top notch products and the best customer service ever met - Fast delivery and after sale support. - Innovative approach and constant developing of new products. These are the reasons why I ha... See more

Rated 5 out of 5 stars

I’ve been a loyal customer of Coffee Sensor for five years and have always had excellent interactions with Tudor. Thanks to Tudor and his incredible company, I’ve fully overhauled my La Pavoni Profess... See more

Company details

  1. Coffee Wholesaler

Written by the company

Coffee Sensor offers the best E61, La Pavoni, Olympia Cremina, Gaggia Classic and many other models of espresso machines, upgrades, thermometers and custom made parts, manufactured using usually CNC lathe machines.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

they posted one M4 nut to myself 18…

they posted one M4 nut to myself 18 euro, I did not order a single nut? and FedX postage total 18 euro!!!!

Avoid this company no apology, how can they post a single M4 nut out using FedX, you can buy metric nuts from any hardware store shocking company!!!!!!!!!!

5 May 2026
Unprompted review
Coffee Sensor logo

Reply from Coffee Sensor

Hi,

Thank you for your feedback.

We would like to clarify that the order was placed specifically for a single nut, as indicated both in the product's title plus description. The total amount of €18.61 was confirmed during checkout, along with acceptance of our terms and conditions, and a confirmation email was sent immediately after the order was completed. You actually replied to that email, with the threats and bad words.

It is not unusual for us to receive orders containing only small individual components (such as a single gasket or nut). Due to the volume of orders, we are unfortunately unable to verify each and every order with customers before processing, and we rely on the accuracy of the information provided in the listing.

We also clearly stated in our previous communication that this listing includes only the nut, and does not include any additional components such as a thermofuse, thermofuse holder, or heating element.

Regarding shipping, the cost is largely determined by Fedex. We don't get a dime from that. In this case, the big part of the amount paid goes to FedEx, with only 0.6 EUR to us !

We are committed to treating all customers with respect and professionalism. However, the tone and language used in your email messages, including repeated accusations and threats of negative feedback, were not appropriate.

We regret that this experience did not meet your expectations, but we stand by the accuracy of our product listing and order handling process.

Rated 4 out of 5 stars

Ok, but

Fast shipping. Good selection of parts you can't get elsewhere. All-around I would give 5 stars... However, shortly after I placed my order, and was about to pick it up, there was a sale. I asked if I could get a partial refund, but I couldn't because I placed my order a week ago(wow, that's such a long time... in dog years I guess.). So moral of the story is. only buy from here if there's a sale, lol. Fast shipping though.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

A true artisan

A true craftsman who takes great pride in what he does, communication was fantastic throughout as was the quality of his work, couldn’t be happier, thank you so much

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Not a coffee drinker myself

Not a coffee drinker myself, but I emailed them on Saturday evening got a response on Sunday morning about some questions.

Ordered on sunday, item was shipped on Monday, arrived to me in Tuesday.

Product is perfect and well made. Really good service highly recommended

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Super quick & seamless

They were super quick responding to any compatibility questions and gave helpful advice. The order was quick and seamless. Thank you for a great shop and products.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

My 2020 Europiccola new pisston sleeve

My 2020 Europiccola, after 5 years of perhaps 5 cups per day, has been poorly lately. Not filling well with the lever up, occasionally losing pressure when pressing. I replaced the piston seals, didn't help much. While it was apart I noticed the plastic adaptor between the group head and the boiler pipe was falling apart, and the plastic piston sleeve had a noticeable bulge out, away from the piston, midway up. Found Coffee sensor has replacement brass adaptor and stainless sleeve. Bought same, arrived quickly given I'm rural and on the opposite side of the world.
Made tools to fit both.
Europiccola works well again, feels better than new. Very happy.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

La Pavoni Fixup

I left my 5 year old La Pavoni machine at the shop to be repaired. We chat online about what parts to put on, and the mechanic was very thorough in examining what was wrong, what could be replaced, how much would it cost, whether its necessary, etc.

I would leave a 10 star review if I could. The service was amazing. He is an incredible professional. He got the machine fixed literally in a day. When I received it, it truly felt like new. I love it so much I had to sign up here to leave my review. This is an amazing family-owned business doing real valuable A+ craftsman work in fixing/repairing/modifying La Pavonis and should be rewarded. I'm incredibly happy with my Europiccola now - it no longer makes noises, heats up fast, and generally operates perfectly. It's like a new machine.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company and great service

Great company and great service on every level.

#1. 10/5 website. Cannot tell you how frustrating most sites are and just utterly frustrating, Coffee Sensor the opposite. Simple, logical and very easy to navigate.

I asked when I called as I knew this was not some outsource to a 14 year old developing, it is obviously someone who has tried and tested the functionality, if only many websites were the same, this one is just great. A+++++ Zero frustration zero, very rare.

Check out easy and the description of the shipping services excellent and again well thought out and accurate. I picked the lowest shipping option cost wise with a clear warning that the tracking was "iffy" and lacking. Again, really well set out and met expectations as was better and was happily surprised when the gaskets arrived ahead of when I thought, loved the shipping descriptions, very nice touch.

Product well packaged and beautifully printed schematic in the pouch, again, very nice touch.

You can call and speak to the gentleman who is wonderful and passionate about what he does.

I would absolutely ignore the absurd 2 bad reviews, on the other hand I would be suspicious if only 100% reviews like mine, some people are impossible if you had not received the memo or travelled on a plane !!

Thank you, cannot wait to get my La Pavoni back to proper shape, very exited.

Support this company, they are just great !

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Best La Pavoni Ep / Pro Shop for Upgrades

In my first order I have upgraded my old La Pavoni Ep Post Mill with a lot of upgrades you can get in this shop like bong isolator, single whole steam wand tip, temperature strip set, bottomless portafilter holder, orange silicone gaskets, double filter basket, special bearing, IMS 20g competition filter basket and other stuff.

After this upgrade the cappuccino I got out of the La Pavoni EP convinced my sister so that she wanted to have a La Pavoni also. This time I decided to get one La Pavoni Pro with all the upgrades installed. This was a custom project offer from coffee-sensor shop. Luckely I already knew what I wanted out of all possebilities there are.

Thanks to Tudor for the great communication.
He has upgraded the machine like expected.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick response time, and fast shipping. Tudor is a blessing to the espresso/pavoni community!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Products from Coffee Sensor!

I have been ordering La Pavoni parts and upgrades from Coffee Sensor for a few years already.
The quality is always great and the responses are very quick whenever I have questions or help needed.
Instructions are also included and there are YouTube videos available.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Yet another perfect purchase from Tudor…

I made another purchase from Tudor recently, but didn't post a review of the Airbuster because initially (although the instructions are clear) I had problems with the piston unscrewing again. I finally solved this by cleaning all threads thoroughly and using liquid PTFE, which has now lasted well. The Airbuster device is yet another game-changer & my coffees are more consistently excellent. I'm also delighted with silicone piston seals & the best quality puck screen (I've tried a few others). As ever, perfectly packaged & fast service. Thank you!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Coffee Sensor is amazing

Coffee Sensor is amazing. I've got a La Pavoni 1996 and ordered multiple times. Every time they over deliver, by giving the best possible advise and if required also any additional things to ensure I can do the right maintenance and mods. Just amazing!

18 December 2024
Unprompted review

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