Top service Im glad I can use that…
Top service Im glad I can use that always
10 May 2025
Unprompted review
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Company details
Written by the company
coeo BV is een Europese incasso-organisatie met een kantoor in Brussel. Bij coeo streven wij naar de best mogelijk manier om betalingsachterstanden op te lossen. Met onze online portal Mijn coeo stellen wij alles in het werk om u inzicht te geven en gemakkelijk en snel te laten betalen. coeo BV est un organisme de recouvrement de créances dont un centre de services à Bruxelles. Au coeo, nous nous efforçons de trouver le meilleur moyen possible de régler les arriérés de paiement. Grâce à notre portail en ligne Mon coeo, nous mettons tout en œuvre pour vous donner un aperçu et vous faire payer facilement et rapidement.
Contact info
Leonardo Da Vincilaan 19A, 1831, Diegem, Belgium
- +32 3 808 68 72
- info@coeo-incasso.be
- coeo-incasso.be
You should know
3.8
Great
56 reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fraudulent company
I’ve received false claims of emails stating that I have multiple unpaid orders from Bol.com via Klarna which were already paid for a while now. Below are the file number’s:
97 735 043
97 734 289
97 734 954
97 734 018
97 734 424
I’m beyond shock because none of these so called unpaid/overdue bills are in Klarna account and I even got in touched with the Klarna customer service agent to check if these accusations are false and indeed, there was a mistake from the coeo incasso. That’s why I am writing this review to raise awareness to the incompetence of this company! 👎🏻
13 March 2025
Unprompted review
Reply from coeo-incasso.be
Merci beaucoup d'avoir partagé votre expérience avec coeo. Nous prenons tous les commentaires au sérieux et nous efforçons d’améliorer continuellement nos services. Nous sommes désolés d’apprendre que vous n’êtes pas satisfait de la manière dont votre cas a été traité.
Concernant votre situation particulière, nous comprenons que cela doit être frustrant pour vous. Nous tenons à souligner que nous nous engageons toujours à opérer de manière transparente et équitable, conformément à toutes les lois et réglementations applicables.
Nous prenons très au sérieux vos commentaires sur la communication et nous enquêterons sur cette question en interne. Malheureusement, nous ne pouvons pas répondre à des questions spécifiques sur cette chaîne. Pouvez-vous nous en dire plus via le formulaire de réclamation www.coeo-incasso.nl/klacht ?
Cordialement,
prélèvement automatique coeo
Fast and clear
13 February 2025
Unprompted review
Reply from coeo-incasso.be
Dear Brankica,
Thank you for your positive review. Please feel free to contact us if you have any questions.
Kind regards,
Team coeo BE
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