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Promo by Cody McConnell Reviews 

230
•
TrustScore 4 out of 5

4.1

Promotional Products Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like coozies and air fresheners are well-made and exceed expectations. Many people are also very satisfied with the final product, finding it matches their orders precisely. Additionally, consumers frequently highlight the competitive pricing, considering it a great value. However, some customers noted significant issues with delivery and shipping, experiencing delays, lost packages, or items arriving well after expected dates. People also reported problems with tracking information and poor communication regarding shipping updates. A few others felt the final product sometimes differed from expectations, such as incorrect colors, smaller sizes, or scents that did not last long.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as not receiving... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some experiencing significant delays and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great price point... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great as always but shipping took a little longer than it has in the past. I had to reach out because the package got stuck in customs but customer service was great and was able to get th... See more

Rated 4 out of 5 stars

Couple of draw backs with Duties and delivery but all worked out and was issued a refund for the duties. Product excellent got exactly what I ordered!

Rated 5 out of 5 stars

Quality of the air fresheners are top notch and the price is right! Had gotten scented although I had initially ordered unscented. Cody corrected the issue within a timely manner and got me the unscen... See more

Rated 5 out of 5 stars

I am pleasantly surprised! My coozies turned out great! The quality and design are better than expected. I'm glad I decided to give Cody McConnell-promo a try. I will definitely be using this comp... See more

Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. Promotional Item Store

Written by the company

Promo by Cody McConnell is a promotional merchandise company that offers unique promotional products such as; Custom 3D Die-Cut Rubber Keychains, Custom Die-Cut Air Fresheners, Custom Lanyards as well as many more. Over the past 3 years, with over 4.2 million products sold and have helped over 20,000 companies to date. With low minimum quantities and free digital mock-ups of your logo, Promo by Cody McConnell is the perfect way to market and advertise your business. We have top-tier graphic designers who create and individually design EVERY Free Digital Mock-Up, Order, and inquiry for all businesses and visions they have in mind.

Contact info

4.1

Great

TrustScore 4 out of 5

230 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(230)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Awesome product

Awesome product
Best communication and customer service I’ve had in a while
Enjoy my product it is exactly what I ordered my expectations were met and I can’t wait to place another order for future products

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I never received the product. Scammers.

1 September 2025
Unprompted review
Promo by Cody McConnell logo

Reply from Promo by Cody McConnell

We do not have an order under: Mary Ginger. Please let me know your order number.

Rated 5 out of 5 stars

A+ Quality for the price!

I am pleasantly surprised! My coozies turned out great! The quality and design are better than expected. I'm glad I decided to give Cody McConnell-promo a try. I will definitely be using this company again for my personalized coozies.

17 August 2025
Unprompted review

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