Code Institute Reviews 4,847

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the courses well-structured, easy to follow, and engaging, even for beginners. Many highlight the effectiveness of the learning materials and practical exercises, which build confidence and provide a strong foundation in coding. The staff is frequently commended for their passion, empathy, and the consistent support they provide, fostering a collaborative and encouraging learning environment. However, some customers also noted issues with the website interface, such as exercises not working correctly or navigation buttons being unavailable. A few people were dissatisfied with customer service, reporting a lack of support after tuition payment, unanswered messages, and difficulties accessing certificates.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting the clear, well-structured,... See more

Technology

Customers consistently note positive experiences with technology. Many reviewers express satisfaction with... See more

Staff

Users describe positive interactions with staff. Many reviewers highlight the helpfulness and support from... See more

Website

People report ambiguous experiences with the website. Many customers praise its ability to build skills and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported zero support after paying... See more

Based on these reviews

Rated 5 out of 5 stars

With over 20 years of experience in IT, I had never tried coding before—it always felt like a heavy idea in my mind. But thanks to this course, you made it feel easy and approachable. Now, I’m confide... See more

Rated 5 out of 5 stars

The course was clearly structured, learnt a lot in short amount of time. Love how it was sectioned accordingly to what I learnt previously. Quick and efficient feedbacks as well as getting the certif... See more

Rated 5 out of 5 stars

After a long time of trying to fix bugs whilst creating more, self doubt blood sweat and tears (it wasn't that dramatic actually). I feel Code Institute has provided me with a strong foundation of ski... See more

Rated 5 out of 5 stars

In my 5 days coding challenge, I extremely enjoyed the learning materials and assignments. It was well organised short learning platform to know one's understanding label and encourage learners to... See more


Company details

  1. Educational Institution

About Code Institute

Written by the company

Become a Successful Full Stack Developer with the UK & Europe’s Only University Credit-Rated Online Coding Bootcamp.


We’re the experts in Full Stack Education. Our cutting-edge Fullstack developer course is recognised across Europe and we are the only immersive online educator that allows you to choose your areas of specialism while studying on the course. We equip you with the latest state-of-the-art tools, and advanced technical competencies, and help you choose an area of specialism that is matched to your skills.


Our developers learn the most-sought after technical languages including CSS, HTML, and Python along with Django frameworks and SQL. They are also equipped with remote working skills and support services such as; unrivaled support, 1:1 mentorship, and personalised career services to excel and secure interviews for all Code Institute developers. Code Institute's recruitment team are experts in their field. Through our industry contacts and proprietary analytics platform, Code Institute can match our student’s strengths and ambitions to employer's needs.


Sample our course for free and learn how to build your own web page with our 5 Day Coding Challenge.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 9% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Misleading course – not suitable for those wanting real coding experience

Review of the Code Institute Level 3 Web Development Course

I enrolled in the Code Institute Level 3 Web Development course with the expectation of gaining practical, hands-on coding skills. Unfortunately, this has not been the case. Only a small number of modules actually focused on coding. Software Testing (of which I scored highly in and genuinely enjoyed) was a highlight. Otherwise the majority of the course has felt disjointed, with several modules that seem irrelevant to my web dev coding journey and added very little to my learning experience.

Student support has been inconsistent, and I found the tutor to be inflexible - even when presented with notes or clear questions, there was little meaningful help provided, which only added to the frustration. The system for resits, deadlines, and scheduling has also been confusing, and poor communication made it especially difficult to navigate during periods of personal hardship, including health issues and bereavements.

Technical problems have been another ongoing issue, from login difficulties to submitting required video assessments (ViVAs). These constant disruptions made the learning experience feel like a struggle rather than something inspiring or worthwhile.

I am still waiting for a proper response from Student Support. If this cannot be resolved, I intend to raise a formal complaint with BTEC or the relevant awarding body and will be requesting a refund so I can invest in a genuine Level 3 Web Development programme in the future that better fits my needs as a Graphic Artist, focusing on front-end development with some back-end understanding.

Frankly, students deserve better than what now feels like a “money grab” sign them all up course, with what was unnecessary content such as Maths for Computing, which has no practical use for many learners. This is bordering the boundaries of Computer Science.

In hindsight, had I not been upsold the course from the beginning and fully understood the structure and content of this course, I would "NEVER" have enrolled. For anyone genuinely seeking to build strong coding skills, I cannot recommend this course.

Update: 17/10/25

I have since completed the course. My results were as follows:

1. Programming Implementation - 85.6%
2. Object Oriented Programming - 95.1% (pending VIVA confirmation)
3. Software Testing - 84.7%
4. JavaScript - 98.8%
5. Project Management - 66.4%
6. Maths for Computing - 68.6%
7. Robot Technology - 84.2%

The modules I feel were unrelated to coding, resulted in fail grades below 70%, despite my other assessments consistently scoring well above the pass mark, with an overall average of well over 80% with nothing to show for it? Even the modules studied won't be enough for you to be able to walk into a job on completion of this course. There are better courses/ better suited and tutors out there, this is what I have learned now from all this, and I honestly learnt more from YouTube than I did the facilitator.

After nearly a year of effort, this outcome feels deeply unfair and disheartening. I have felt unsupported, particularly while coping with ongoing health issues and personal loss, and technical issues during submission (ViVA video uploads) this has only made matters worse. I was even offered the chance to resubmit the failed ViVA, today, after being told i have failed and that it would still make no difference to my result overall, so what was the actual point of that offer? I am very confused Marko?

This is a failure of the Code Institutes LMS Site a Coding Course where even "Their" site falls down - this should have been a red beacon to me from the start.

I stand by this review and have formally lodged a complaint with both the Code Institute and Newham College East London. Sadly, I cannot endorse or recommend this course to others and this testament serves as a warning to others even contemplating signing up with these people.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Just ridiculous

I enrolled in Code Institute’s Full Stack Software Development course and submitted my final projects in the first week of April 2025. According to their own guidance, assessments are supposed to be marked within 6–8 weeks.

It is now over 4 months later, and I still have not received my results. I have sent multiple follow-up emails. On 10 July, I received a reply confirming my projects were “in the process of assessment,” but since then I have had no further updates despite repeated attempts to contact Student Support.

For context, one of my previous submissions was marked in just 4 days, so this prolonged silence is unusual and very disappointing — especially considering I have paid for the course in full.

I believe paying students should be kept informed if marking will take significantly longer than advertised. Clear communication and transparency are essential, especially for those awaiting results to progress their careers.

At this stage, I hope Code Institute resolves this promptly, but I wanted to share my experience so other students are aware of potential delays.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to get any help!

I signed up to Code Institute several months ago with the promise of live tutoring seven days a week, and recently they have posted a message saying that weekend tutoring is now gone. They have also said that an AI bot will be deployed to answer questions, and any questions that I do ask take hours to get a response.
I've looked it up online and according to glassdoor, it looks like they fired their tutor team and a bunch of other staff too.
This is ridiculous. I paid a lot of money for tutoring, and now it's gone! I didn't pay for AI. I could use ChatGPT for free. Why anyone would use Code Institute now that support is impossible to get is a mystery. Regretting every penny I spent.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

It was a very fun

It was a very fun, interactive experience. I personally enjoy learning so I found it fun watching the videos and putting what I have learnt to the test through the mini exercises and small quizes at the end.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

NO COMMUNICATION!!!! PUT ME IN DEBT

I HAVE BEEN WAITING FOR MY RESULTS FOR LAST PROJECT FOR MORE THAN 16 WEEKS NOW!!! I AM NOW IN SO MUCH DEBT BECAUSE HEROKU KEEPS CHARGING ME FOR THE LAST PROJECT I MADE FOR CODE INSTITUTE AND THEY STILL HAVE NOT REVIEWED MY PROJECT IT HAS BEEN MORE THAN 16 WEEKS NOW SINCE MY RESUBMISSION!!!! IT IS GETTING RIDICULOUS, I HAVE BEEN TRANSAPRENT WITH THEM, MESSAGE THEM ALL THE TIME TOLD THEM IF THEY COULD EXPEDITE IT NOTHING IS HAPPENING AND I AM WAITING RIDICULOUSLY AND THE CHARGES IS JUST PILING UP AND I HAVE TOLD THEM THIS AND NOTHING HAS BEEN EXPEDITED THEY JUST KEPT PUSHING BACK

27 July 2025
Unprompted review
Rated 5 out of 5 stars

The introductory tutorial

The introductory tutorial to Data analytic is well structured to get the basics knowledges. I was pleasantly surprised to receive a phone call from a Code Institute worker who helped me with orientation for this course

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. I set up 3 different strategy calls to ask questions about the full-stack software development course and each time nobody showed up to the call/meeting even though it was via their own booking system. They don't respond to emails either. Ridiculous

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Please do not waste your money on this…

Please do not waste your money on this course. Absolutely rip off. My last review was removed for speaking the truth. Paid £6000 and due to being ill and in hospital and not being able to finish in the set time. I was taken off it. They are not interested once they get your money. AVOID

17 July 2025
Unprompted review
Code Institute logo

Reply from Code Institute

Hi Mrs Root,

We're truly sorry to hear about your experience, and we’re especially sorry to learn that you were unwell. We hope you're now recovering and feeling better.

At Code Institute, we are committed to supporting our students, particularly during difficult times, and we take situations like yours seriously. I’ve checked with our team, but we haven’t been able to locate a record linked to the name provided. If you could get in touch with us directly or share your email address privately, we’d really appreciate the opportunity to look into your case and understand what happened.

While we understand that life can bring unexpected challenges, curriculum timelines are important to maintain structure and fairness across the student experience.

We absolutely consider extenuating circumstances, and we do our best to support learners through illness or personal issues. However, like any formal education provider, we aren’t able to hold places open indefinitely, especially when students disengage for extended periods without contact.
Please reach out to our Student Care Team, and we’ll be happy to review your case personally.

Kind regards,
Code Institute

Rated 5 out of 5 stars

The Code Institute’s Introduction to…

The Code Institute’s Introduction to Data Analyst course is a clear and beginner-friendly overview of what it means to work with data. It covers the basics of data types, variables, and using Python for analysis in a way that’s easy to follow. Perfect for anyone curious about data or considering a career in this field. Highly recommended as a starting point!

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Full Stack Experience

As of June 30th, I was awarded a Diploma and finished my 365-day journey through the Full Stack Software Development course.
Learning new things, rules and protocols, and reminding myself of things I forget.
Always supported with a huge community of Trainers, students, and Alumni.
I'll miss my weekly group meeting, where encouragement from the group facilitator wasn't in short supply.
Course learning materials overflow in abundance, so I need to leave behind many unread/unused lessons.
That course helped me resolve my coding blockages, together with emotional ones caused by imposter-syndrome.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Full stack developer course

I started the course for Full stack developers in 2024, and my impressions are very good. The technologies teached are very important because they are very useful. The course covers almost every aspect of present day e-commerce. The projects, especially project 4 and project 5 can be used as a ground base for the development of future real life projects. The course is preparing the students for the profession of web developer, (full stack web developper, i.e. front end and back end.) Once mastering Python, Django and Java Script one is on the way of becoming fully-fledged professional, and the course is laying the ground for that by teaching these technologies. As a recommendation I would suggest the future material to be better organized as a digital book maybe, with a knowledge map and flash cards, as at present it is a bit difficult to browse the lessons and takes time to find the topics you might be willing to review again, with the purpose of refreshing and upgrading your knowledge. Probably, it is a good idea this digital book to be at the disposal of the students for next year or two so they can review the lessons time and again, solidifying their knowledge. It is very important that the teachers are experienced professionals who have worked as developers and programmers, thus introducing the students into the profession and revieling what it is to be a developper.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

A Life Changing Learning Experience

Completing the Diploma In Full-Stack Software Development course with Code Institute has been a truly transformative experience. The structured curriculum, and constant support from my mentor, Tutors and fellow learners from the Slack community helped me gain confidence in coding from scratch.

What stood out the most was the strong community, facilitators, and the focus on hands on learning. The course pushed me to grow, not just technically but also in terms of time management and problem solving.

If you're considering a career in tech and want a flexible, supportive way to learn, Code Institute is a fantastic choice. I'm proud to be a graduate and excited for what comes next.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great learning content

I registered for the introduction to the data analysis course.

I found the content to be very useful because the concepts were supported with practical exercises.

I really liked the course.

29 June 2025
Unprompted review
Rated 4 out of 5 stars

Very good taster course

It's clear and straightforward and it covers the basics really well. Some of the exercises are occasionally confusing as the written instructions on the right side do not match the instructions in the 'code area' on the left, but they are basic enough that eventually you can figure it out. Since the course is recorded, I also wish the start date was not a specific date (i.e. on Monday DD/MM) but rather whenever the student decides to start.

2 June 2025
Unprompted review

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