I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go onl... See more
Company replied
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
Company details
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Nurofen Plus
I couldn’t believe how quick Coda acted in sending my order to me. They are extremely professional and I will definitely be using them again. Thank you Coda.
26 September 2024
Reply from Coda Pharmacy
Thank you for the lovely feedback. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the review. Regards. Colin
Exceptional service
Coda has always provided exceptional service - they care about their patients. I ran out of meds and had to get urgent prescription and they sorted it out so quickly. Really helpful team who go above and beyond. Highly recommend them for their dedication to their patients.
9 October 2024
Unprompted review
Reply from Coda Pharmacy
Thank you so much for the lovely review, we really value your feedback and this will help us continue to improve. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for your review. Kind regards. Colin
Sent the same day you order fast…
Sent the same day you order fast delivery and packing is good
11 September 2024
Reply from Coda Pharmacy
Thank you for the kind feedback.
Great reliable and friendly service
Great reliable and friendly service. So easy. Thanks
13 September 2024
Reply from Coda Pharmacy
Thank you :-)
Easy ordering and prompt delivery.Will…
Easy ordering and prompt delivery.Will use again….x
4 September 2024
Reply from Coda Pharmacy
Thank you, great to hear your feedback. Many thanks.
Brilliant...transaction went…
Brilliant...transaction went smoothly...order delivery updated as and when...many thanks
11 September 2024
Reply from Coda Pharmacy
Thank you for your feedback
excellent service
excellent service, as per usual. Orders delivered on time, and have recommended CODA to family and friends.
4 September 2024
Reply from Coda Pharmacy
Thank you soo much for the lovely feedback and recommendation. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the kind feedback. Kind regards. Colin
Constantly not sending prescriptions
Constantly not sending prescriptions, I have been chasing them for my prescription for over 2 weeks and they are now simply ignoring me.
I now have to go back to my gp to re-issue to a competant pharmacy.
AVOID at all costs. I have given them enough chances to fix this before writing the review
- So after weeks of chasing I get a reply to a bad review on TP within hours. Also I said I was considering not using them in the future so they deactivated my account without telling me it seems
10 September 2024
Unprompted review
Reply from Coda Pharmacy
Hi Paul, i have looked into this and found out that you requested in your email that you were going back to your previous pharmacy. As a result we were not your nominated pharmacy from that point. Therefore no prescriptions can be sent to us, so any prescriptions sent from your GP would likely be with your new pharmacy or on the NHS spine. If you had ordered through our website or mobile app we would then be able to track your prescriptions. Kind regards. Colin
Really friendly staff and drivers
Really friendly staff and drivers. First class experience. Highly reccomend.
22 August 2024
Unprompted review
Reply from Coda Pharmacy
Thank you so much for the lovely review, it really means a lot to us. Thanks. Chris
Brilliant service
Brilliant service! Very friendly staff. Their App is really simple to download and use. I just clicked what I needed to order and a few days later it was delivered. Hassle free!!!. I've had occasion to call, they answered the telephone almost immediately, knew who I was and which medication I was talking about. Such an amazing service. If your not with Coda you are really missing out on truly Brilliant service. !
2 August 2024
Reply from Coda Pharmacy
Thank you Julia for the lovely feedback. Kind regards. Chris
Reply from Coda Pharmacy
Thank you for the lovely feedback. Kind regards Colin
Reply from Coda Pharmacy
Thank you for the lovely feedback. Kind regards Colin
Reply from Coda Pharmacy
Thank you for leaving us a review. We really appreciate the feedback. Thanks. Coda Team
Coda Pharmacy always delivers
Coda Pharmacy always deliver the correct order and always on time.
I would highly recommend Coda Pharmacy.
19 June 2024
Reply from Coda Pharmacy
Thank you
Constantly having to chase a…
Constantly having to chase a prescription my gp says was issued on one date absolutely frustrated as is my carer. Also not giving brands my gp has prescribed of one of my drugs. Seriously now thinking of going elsewhere. Phoned nearly every day chasing
12 June 2024
Unprompted review
Reply from Coda Pharmacy
Hi Kathlynne, Sorry to hear about your experience, i have looked over this with the pharmacy, and can explain the reason for the delay with your prescription was due to your prescription being stuck on the NHS spine, usually this happens because there is no nominated pharmacy registered under your name. We have re-registered you and usually we aim to deliver on the same day or next working day your prescription arrives. With regards to brands your GP will need to specify on the prescription, what the pharmacy have done now is updated your personal profile with the brand. Hope this has answered the questions you may have had. Kind regards. Colin
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