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Cocopanda.se Reviews 49,236

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

The products came early and they where very good I also made a video on tik tok about it @ glassescorefav you guys can check it out

Rated 3 out of 5 stars

The products were perfect but the delivering was a mess. I submitted my Portuguese cellphone number to the order and later when I got an email saying the package arrived, I was not able to pick... See more

Company replied

Rated 5 out of 5 stars

The website couldn't be more easy and intuitive to use. I paid with swish and the porfume arrived as description within 3 working days. 5 stars! I will definitely purchase from this webshop again!

Rated 5 out of 5 stars

I shopped from Cocopanda many times and delivery is always fast. Last time I made an order, one of the items arrived damaged and I received a replacement in 4 days. Customer service was very helpful.... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Hair Product Store
  6. Perfume Store

Written by the company

Svensk webbshop med stort urval av kända märken inom makeup, hudvård, hårvård och parfym. Hos oss sparar du garanterat mycket pengar – vi har alltid bra erbjudanden till dig! Som medlem i Cocopanda’s Kundklubb FOR YOU får du poeng och flera förmåner du inte vill missa. 🌸

Sveriges skönhetsbutik på nätet!

Written by the company

Hos oss sparar du garanterat mycket pengar!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49K reviews

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Rated 1 out of 5 stars

didnt deliver

10 August 2024
Cocopanda.se logo

Reply from Cocopanda.se

Thank you for your comment. I see that a replacement order has been sent and is on its way to you. Have a great day!

Rated 5 out of 5 stars

Everything was good

Everything was good, fast delivery, good packaging, it is basically the only online store I could find that sells hair dye that I need. Will definitely order again.

10 June 2024
Rated 4 out of 5 stars

Quick delivery

Quick, All ordered items were delivered! No damages!
The only remark is that the package was a bit fiddly with risk of getting damaged!

17 April 2024
Rated 3 out of 5 stars

Problems with the delivering

The products were perfect but the delivering was a mess.

I submitted my Portuguese cellphone number to the order and later when I got an email saying the package arrived, I was not able to pick it up. Why? Because the BRING APP didn't allow me to log in with my Portuguese cellphone number they JUST ALLOW SWEDISH AND NORWEGIAN NUMBERS. So I had my package stuck and I had to call the client support line for them to fix it.

I also had to wait more time than supposed since the package had to go to another pick up point.

12 April 2024
Cocopanda.se logo

Reply from Cocopanda.se

Hej,
Tack för att du delade din upplevelse med oss. Vi beklagar verkligen det besvär du upplevde med leveransen av ditt paket. Det stämmer att vårt fraktföretags system endast kan avisera svenska eller norska nummer för tillfället, vilket kan ha orsakat förvirring för dig som kund.
Vi är glada att höra att du äntligen har mottagit paketet och hoppas att produkterna uppfyller dina förväntningar. Vi önskar dig en fortsatt fin dag! Mvh Cocopanda

Rated 1 out of 5 stars

The logistics said my parcel was…

The logistics said my parcel was delivered to mailbox, but it was not there. I had to spend extra time to deal with this problem

15 March 2024
Cocopanda.se logo

Reply from Cocopanda.se

Hi! We are sorry to hear about your experience! I see you have been in contact with our customer service, and we have sent a new parcel to you. Should you have any further questions, please feel free to contact us. Best regards, Cocopanda

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