I ordered products in December of 2021 and never received my products that were fully paid for, how do I go after them to get my money back
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0 stars isn't low enough!! These boneheads suck!! Ordered Christmas decos (in '21) for my door and garage, received order confirmation and estimated delivery date. It's September '22 and they're still... See more
Same story as everyone else ordering a garage mural. They faked the delivery report, with tracker times delivered 3 hours before the actual time (they can't even fake the delivery without... See more
Complete SCAM!!!!!! Ordered a product, received confirmation email, credit card charged then tracking shipment said it was delivered. Contacted company and was informed that package was either lost or... See more
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Absolute Junk!!!
This company advertises beautiful products (often one-of-a-kind) created by artists through "borrowed" photographs. When you send them the money, they send you completely different products. I was horrified to receive these products. This was not a case of the product being a slightly different color or some other small difference, what I received was COMPLETELY different from the advertised product. American's are used to getting products that look and feel like the products pictured in the advertising and we are generally protected from companies like this one.
The website says there is a 100% guarantee, but they then offer you a 10% or 20% refund OR you can return the items to China!! (5 lb box for $74!!!)
I am a globalist and always give others the benefit of the doubt when it comes to business practices, I thought I had checked it out and felt safe placing an on-line order with this company. This experience was the most compelling argument for buying American ever.
Please share this warning against this company.
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