Raul was just amazing with the installation! Very professional, very efficient, considerate and great communication. He explained everything clearly and answered all of my questions. 5 star service!... See more
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See what reviewers are saying
Well,dont know much,but it was a great experience and the quickest way of installation,nice and tidy.Engineer Mr Yadwinder has done good work,very professional.he tested speed of my newly installed b... See more
Company replied
HeyBroadband engineer very good had the connection installed in no time. Very thorough knows his job inside out. I can’t say thankyou enough. Very polite and hardworking to get my connection up and ru... See more
Company replied
Some engineers from COA unfortunately damaged my fibre line whilst installing a line for my neighbour. However, I was put in touch with Melanie at COA who seemed to be going out of her way to help... See more
Company replied
Company details
Written by the company
We are dedicated to providing reliable and efficient connectivity solutions. Our mission is to empower businesses and communities by bridging the digital divide and by enhancing communication networks for a more connected and prosperous future.
Contact info
1224, London, United Kingdom
- 07916176309
- johanarango@coanetwork.co.uk
- coanetwork.co.uk
Raul’s Amazing Installation
Raul was just amazing with the installation! Very professional, very efficient, considerate and great communication. He explained everything clearly and answered all of my questions. 5 star service!
Thank you!!!
Pablo came and installed my WiFi and…
Pablo came and installed my WiFi and did a fantastic job 10/10
A very quick and tidy installation by…
A very quick and tidy installation by Ashish Kumar who is a credit to your company
He took so much trouble to accommodate me and I am very happy with your service !
I will certainly recommend to friends …
Caused some issues, but sorted them promptly
Some engineers from COA unfortunately damaged my fibre line whilst installing a line for my neighbour. However, I was put in touch with Melanie at COA who seemed to be going out of her way to help get the problem solved. An engineers named Amit was sent out next day who was perfectly polite, helpful, and sorted the issue very quickly.
I am a little disappointed that the original engineers caused an issue and couldn't fix it, but I do appreciate being given a reasonable contact at the company who kept me in the loop and tried to get things sorted as soon as possible.

Reply from Coanetwork
Just had my hey broadband installed
Just had my hey broadband installed. Very Professional job by Yadwinder. Was really quick and didn’t make a mess or disturb us in our normal morning routine. Just have to see if this Hey broadband is any good.

Reply from Coanetwork
Yadwinder was very patient enough when…
Yadwinder was very patient enough when i asked him to come back in 1 hour for installation as my family was still asleep.
Thanks very much.

Reply from Coanetwork
Yadwinder did a professional job
Yadwinder did a professional job. Cleaned after himself and completed the job within the timeframe specified.

Reply from Coanetwork
Skilled WAN Gurus
Very professional, friendly and highly efficient service from these skilled WAN Gurus.
Excellent communication,great results
Excellent communication, very efficient and knowlageble.A real good jub done.Hey Broadband very highly recommended.Very vast speed now. Am very pleased with the choice. The technition Yadwinder was a real nice guy to work with. Many thanks

Reply from Coanetwork
Hey broad band installation
Engineer Daniel very good . Polite , on time and did excellence job

Reply from Coanetwork
Smooth installation
Raul installed the new router without issues. He was polite and very helpful answering all questions. Highly recommended!

Reply from Coanetwork
Neat and tidy install
Our installation engineer, Yarwinder, was very professional. He took his time to help me find the best route for the cables and did a neat and tidy job. My internet is up and running with the best speed. 100% recommend.

Reply from Coanetwork
Raul was an excellent installer
Raul was an excellent installer. Efficient and courteous.

Reply from Coanetwork
Daniel our installation engineer was…
Daniel our installation engineer was very professional and did an amazing job. He took his time to explain to me how every single thing works. My internet is up and running with the best speed. 100% recommend.

Reply from Coanetwork
Seamless installation of new fibre connection
Had a great experience with COA who were engaged by Hey Broadband to install fibre at my home. Yadvinder, the network engineer was awesome - very friendly as well as knowledgeable. The installation was carried out with great perfection and professionalism. Overall, great experience!

Reply from Coanetwork
Yadwinder was punctual and did a…
Yadwinder was punctual and did a brilliant job connecting the internet.He is professional and completing everything neatly and efficiently. Highly recommended!
Thank you team

Reply from Coanetwork
Engineer Yadwinder was very polite and…
Engineer Yadwinder was very polite and explained the whole process in detail….fast installation and kept his work space tidy. Thank you

Reply from Coanetwork
Well,dont know much,but it was a great…
Well,dont know much,but it was a great experience and the quickest way of installation,nice and tidy.Engineer Mr Yadwinder has done good work,very professional.he tested speed of my newly installed broadband and checked before
leaving my property,also the time punctuation was perfect entry at my residence...and offcourse,he is polite and friendly too...Thankyou Hey Broadband team ...hoping Hey Broadband, will be the best.

Reply from Coanetwork
The installer Raul was outstanding
The installer Raul was outstanding. Thoroughly recommend - service up and running , smooth installation

Reply from Coanetwork
The installer was very polite
Had full fibre optic broadband installed today. The installer Daniel vidal was very polite, well mannered and professional. Install was carried out quickly and efficiently. Very happy.
Des Rice

Reply from Coanetwork
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