I want to return my order its in my warehouse the number is CNF1845838828411882 ( I don’t know how to return it) I want the money on my bank account ( I just want to return the shoes
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Review summary
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I have been shopping wit cnfans for an while now I rate the app very soiled but the shipping price is an bit hectic
Beautiful clothes, size perfect; but the only negative thing i encountered was the shipping journey: in fact i waited for 29 days, but at the end I was more than satisfied!
Great products and great service just really slow delivery but everything comes perfectly fine
Company details
Written by the company
The CNfans agent platform offers assistance with purchasing both online and offline products in China. Simply provide a product link and place an order, and our team will provide top-notch services from start to finish.
Contact info
19H MAXGRAND PLAZA NO.3 TAI, 999077, KOWLOON, Hong Kong
- care@cnfans.com
- cnfans.com
4.1
Great
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. If you have any questions, please feel free to contact our customer service. We value every customer and will do our best to help you resolve your issue, looking forward to providing you with a better experience!
Best agent
Best agent, it is quite exepnsive tho but i use it because its trustworthy, they are considered fast and reliable. Their customer support are very good and also fast, it could be a little more cheaper but its fine!
18 January 2026
Unprompted review
Very good thingd
17 January 2026
Unprompted review
bello bello
3 June 2025
Unprompted review
I want to return my order its in my…
I want to return my order its in my warehouse the number is CNF1845838828411882 ( I don’t know how to return it) I want the money on my bank account ( I just want to return the shoes
18 January 2026
Unprompted review
Very chap but the shiping is expesiv…
Very chap but the shiping is expesiv but all came hut good coalaiti
18 January 2026
Unprompted review
Cnfans is best agent out here easy to…
Cnfans is best agent out here easy to use well comunitace with staff i use IT sińce 2025 and im glad
18 January 2026
Unprompted review
Very good quality for cheap price very…
Very good quality for cheap price very worth it lovely amazing fantastic
18 January 2026
Unprompted review
Easy to Use Platform
Good service and a clean, easy-to-use platform.”
17 January 2026
Unprompted review
READ THIS ⚠️
Bro they scam you they charge you even more and it started from 10$ to 80$ what a scam and i only bought 4 pairs of socks and they destroyed my package for no reason it was like a plain white socks just to test the website shame on you and the lat time I bought something it went from 12$ to 60$ because they keep saying I need to pay extra for being rude? I wasn’t rude I was telling them I want a refund but they kept charging me for everything. I asked for a refund they said I need to pay 20$ and return it to refund and 5 more dollars just to ship it…. SHAME ON YOU I REPORTED TO MY BANK AND CALLED THEM. Btw I’m not even lying and they don’t even answer me I keep messaging them I have proof and the payment photos everything or I will sue if I don’t get a full free refund of my 2 packages and it’s been almost 3 months and one of my packages haven’t come yet. SHAME ON YOU CNFANS I WILL WARN EVERYONE TO STAY AWAY
16 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for the inconvenience caused. As we are a third-party purchasing platform, all related fees are explained on the website. When you order, you pay for the goods themselves. After the goods are stored in our warehouse, you need to select the items, submit the package, and pay the international shipping fee. We can only ship your package after you have successfully paid the international shipping fee. Thank you for your understanding.
Furthermore, international shipping fees are calculated based on the package's size, weight, destination country, and other information. You can calculate the cost on our website's shipping fee calculator page and choose a relatively cheap shipping method. You can also participate in our promotions to get shipping coupons to reduce shipping costs.
Regarding returns, please contact our customer service at any time. We value every customer and trust that we will do our best to help you resolve your issues. We look forward to providing you with a better experience!
It is good but the shipping is expensive
17 January 2026
Unprompted review
Reply from CNFans
Dear customer, thank you for your feedback. We sincerely apologize for any inconvenience caused. International shipping costs are calculated based on the package's dimensions, weight, destination country, and other information. You can calculate the cost on our website's shipping cost calculator page to choose a relatively inexpensive shipping method. You can also participate in our promotions to obtain shipping coupons to reduce logistics costs. Thank you for your understanding!
I have been using it for a while now…
I have been using it for a while now and have never been disappointed
17 January 2026
Unprompted review
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