Cncest Reviews 1,871

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the products to be of good quality and sturdy construction, with some specifically praising items like a rotating cupboard and a mountain bike. People also appreciated the accurate product descriptions and helpful sales staff, noting that customer service was often responsive and effective in resolving issues. However, some people were dissatisfied with the return and refund processes. Several customers reported difficulties with returns and receiving refunds. There were also instances where products arrived damaged or were not as described, leading to frustration with the resolution process.

What people talk about most

Product

Consumers find product quality and condition to be ambiguous. Many reviewers praise the excellent quality,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, sturdy... See more

Return policy

Customers consistently note negative experiences with the return policy. Many reviewers report having to pay... See more

Refund

People report negative experiences with refund. Many customers express frustration over not receiving refunds... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the responsiveness and... See more

Based on these reviews

Rated 4 out of 5 stars

I purchased a Ray Lamp - very sturdy construction, very happy with the unit itself. As For The Instructions to put it together DISGUSTING. It was a photocopy of a photocopy - I had my reading glasses... See more

Rated 4 out of 5 stars

Communication was great when we needed to return our items. Support contacted us and worked with us for a satisfactory outcome!

Rated 2 out of 5 stars

Bought a sink but the drain is made of cheap plastic, very fragile and can't screw it in completely so it stays half way attached... Their review system in the website is a joke : Apparently it giv... See more

Rated 5 out of 5 stars

I bought a rotating cupboard from Cncest almost a year ago which was a great product and arrived on time. But this review isn’t because of that, it’s because we have just got around to installing i... See more


3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A business you can trust

I've purchased a heat sealer from CNCEST. The product is good as described on their website, delivery was superfast. Communication with the seller was also great, their customer support team is great!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Product review…

Very good product which was delivered promptly. The company was very efficient and helpful when we had to use the customer services. Would definitely recommend them.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Pull out corner units

The product was received within a couple of days of order and came suitably packaged. The quality of the product I ordered was much better than anticipated and at a very good price too

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Product received was exactly as described. Great communication and updates from cncest from placing my order to delivery 👍

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service and Hassle-Free Returns

I recently purchased a water pump from Cncest and unfortunately had to return it as it didn't suit my specific needs. However, I must commend Cncest for their exceptional customer service and smooth return process. The staff was incredibly helpful and understanding, making the entire experience hassle-free. Despite the product not working out for me, I was very impressed with the professionalism and efficiency of Cncest. I would definitely consider shopping with them again in the future, and I highly recommend their services to others.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and product

This company has provided me with the product I needed and support along the way. The product I ordered exceeded my expectations and was of excellent quality and value. I highly recommend them to everyone. Customer service was outstanding!

21 February 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look