Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(546)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless and Informative

The process was seamless and very informative, would highly recommend working with this company.

5 September 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Karen,
Thank you so much for the review, we are glad to hear you are enjoying your experience with us.

Rated 5 out of 5 stars

A great service provided by the team

A great service provided by the team, really pleased with the outcome

3 September 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Neill,
Thank you so much for the review, we are glad to hear you are enjoying your experience with us.

Rated 1 out of 5 stars

Unfulfilled Promises and Total…

Unfulfilled Promises and Total Disregard
We recently sponsored a local golf course through Clubhouse Sports Media, and the experience has been a complete disappointment. We paid for a sponsorship package that was supposed to offer significant benefits, but none of the promises have been honored.
The main reason we chose this sponsorship was for the free golf benefit for our clients. However, every single time one of our clients has gone to the course, they've been charged the full price. Additionally, the advertising we were promised has never been put up. We've seen absolutely zero return on our investment and have not received any of the promised exposure.
We have repeatedly tried to contact Clubhouse Sports Media for a full refund, but we have been completely ignored. They have shown zero interest in resolving this issue and clearly do not care about their clients or fulfilling the terms of their agreements.
We highly advise you to avoid doing business with this company. Save yourself the frustration and loss of money.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Dwight provided an excellent service

Dwight provided an excellent service, patient and speedy!!

Thanks for the art work, we are really happy with our advert.

David @ e7 Electrical Services (7Group) Limited.

2 September 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi David,
Thank you so much for the review, we are glad to hear you are enjoying your experience with us.

Rated 5 out of 5 stars

Golf Sponsorship Package

We signed up for a sponsorship package for a local golf course. We did have a few teething issues to start with, but after a further investigation by Clubhouse Media, it seems to be down to a technical issue rather than with Clubhouse Media itself.

We are looking forward to working with them to help promote our business and give our customers some enjoyable rounds of golf

18 August 2025
Unprompted review
Rated 5 out of 5 stars

The whole team at Clubhouse Sports…

The whole team at Clubhouse Sports Media have been brilliant - holding our hand throughout the whole onboarding process.
Nothing is too much trouble and the level of information received has been brilliant a great partnership with the Golf club.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service and package

Package sorted out quickly tailored to our requirements. Used our local clubs facilities, easy to book on and great fun!
Added bonus of our suppliers branding.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Targeted emails? Not!

Quote from email suggestion my business should get involved at Ranfurly Castle Golf Club, near Glasgow:

"Access to club facilities for business use.

Two sessions with their PGA professional

48 x 4 Balls of golf"

.... I'm in Nottinghamshire - perhaps I'll just chuck the bats in the car and pop over for a session - only 300 miles! Easy....

Fortunately, I run a web hosting business so their daft spam emails now carry a global block across our platform.

Am I right in thinking these guys might have morphed from Whole In 1 Golf?

14 August 2025
Unprompted review
Rated 4 out of 5 stars

The process was a little long winded

The process was a little long winded , but each member of your team I spoke with , were very helpful and informative . I haven't been able to go to Boringdon Golf Club to watch the 30 second advert , every 20 minutes , but I shall go and watch them during this week , the date I have entered is just a guess as it has been ongoing for a number of months

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service. You enter into a contract for advertising in two sites. They only do one. Your query this time and time again then they have the absolute gall to send you a bill for the rest of a contract that they failed to deliver. No response from your so called dedicated account manager. No response from finance. Would not enter into anything with them again in a screaming fit. Seeking legal advice now for a full refund

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful team

Very helpful team, great communication with clear instructions on everything that was required from us. They were more than willing to work to our time frames and we're really pleased with the package we got - looking forward to getting on the courses!

1 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look