Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(546)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clubhouse Media Golf Day

Clubhouse Media hosted us for a golf day at South Staffs Golf Club. It was an excellent day all round! The Clubhouse Media team were great hosts and organised a very enjoyable and well run day.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Unsolicited Sales Emails

Sick to death of receiving unsolicited sales emails from this company. Have received 3 in the past 24hrs. These unwanted emails are an unwelcome distraction.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

A very enjoyable day

A very enjoyable day. Well organised and very generous. The CSM Ltd personnel were very helpful and pleasant. Well done to all.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

The team at Clubhouse are very Professional

The team at Clubhouse are so professional, it is a pleasure working with them.

I have had the pleasure of partnering with them for 4 years now.

The relationships I have built up with the businesses involved has been excellent.

Please feel free to contact me if you have any question.

Best wishes, Gareth Anthony
Club Manager at The South Staffordshire Golf Club

11 May 2026
Unprompted review
Rated 4 out of 5 stars

Holiday Let Advert

I would have given 5 stars if my advert had been up and running when it origionally should have been. Having said that I cannot fault the courtesy and promptness of replies to my queries.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Communication and Service Seamless

We were approached via the marketing department of Clubhouse Sports Media offering an advertising campaign which fitted very well in timing of a campaign we wished to land. From start to finish the communication was clear and seamless with various departments and staff extremely helpful.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Walsall Golf club

Hi, working with Clubhouse was very straight forward and the whole experience was made as simple as possible. Our advertising is now in place and we are having our first 4 ball on the 6th May. Great that we have such a choice of other top class courses.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Spammers

You keep spamming my work email with perhaps 5 e-mails a day. Often more.

Not only have you been reported to the ICO but every time we receive one, I've asked my team to sign you up, online, to 10 competitions and or newsletters

Enjoy the spam as you continue to spam us.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Company

Simply the worst Company I have ever dealt with. Total lack of communication from the Company and the Golf Club we supposedly sponsored. Paid over our money in October 2025 and to date ( 24.04.26 ) had no contact with the Golf Club despite them being 5 minutes down the road from our office. If you are considering dealing with this crowd please think again as we are currently beginning legal proceedings to get our money back. Graham Pell, Director, PMP Surfacing

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Unsolicited marketing emails

I received unsolicited marketing emails from this company despite never signing up or giving consent to be contacted.

I used the unsubscribe link provided, but continued to receive further emails afterwards.

I have raised this as a complaint with the ICO.

Based on my experience, I would not recommend engaging with this company.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Continued Spam Despite Assurances it Would Stop

Sent spam e-mails inviting us to become involved as a 'local business' for a golf club 300 miles away. This is the third golf club for which they have sent spam e-mails despite assurances that such e-mails would stop.

As ever, can never get to speak to the person named in their e-mails.

Have contacted the golf club concerned and drawn their attention to unsolicited and inappropriate spam e-mails being sent by Clubhouse Sports Media on their behalf.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great start to a new venture for our company

Dwight and the design team too the brief and delivered and were just excellent, the sales team have been great for this new type of sponsorship for one of our regions clubs and means we keep helping a little bit where we can to promote our business and the region where we all started from.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend.

Sorted everything quickly - slight confusion with invoicing from our side and we over paid but this got sorted straight away which is quite unusual in business. Really recommend.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

I strongly advise anyone considering using Clubhouse Sports Media to think twice

I strongly advise anyone considering using Clubhouse Sports Media to think twice and proceed with extreme caution.

I have had a thoroughly negative experience. Despite never signing up to their services, I was repeatedly targeted with unsolicited emails. This wasn’t an occasional nuisance - it was persistent spam. What’s worse, multiple requests to have my details removed were either ignored or not properly actioned.

This raises serious concerns around data handling and consent. No reputable organisation should be contacting individuals without permission, let alone continuing after being explicitly asked to stop.

The situation only improved after I escalated the issue by contacting the golf club they were promoting.

Thankfully, the club took the matter seriously and intervened, which ultimately led to the emails stopping - but it should never have required that level of effort.

Based on my experience, I would strongly recommend avoiding this company altogether. If you find yourself in a similar position, consider seeking legal advice, particularly around data protection and unsolicited communications.

There are plenty of legitimate marketing companies that operate transparently and respect privacy — this is not one of them.

2 April 2026
Unprompted review

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