Clownfish Games Reviews 

712
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive pricing, incredibly fast shipping, and exceptionally secure packaging that always keeps board games completely safe during transport. Many consumers across the board also appreciate the wonderful personal touches, such as thoughtful handwritten notes included inside the packages, creating a delightful purchasing journey. Some reviewers were not happy with pre-orders taking a longer period to ship or having to wait until dispatch before completing their payments. People also noted that waiting for upcoming board game releases sometimes required considerable patience when availability stretched across several months.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive selection of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times, secure... See more

Service

People report high satisfaction with the service, consistently praising the quick processing times,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and fair costs compared to... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery times, secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely experience and will be ordering again. I made two different orders on different days and, unprompted, they packed them together to save me a little bit on postage. Little thing, but very welcom... See more

Company replied

Rated 5 out of 5 stars

In a sea of online boardgame sellers, Clownfish Games is just the best. An excellently curated selection, convenient preorder options, and always friendly and swift service. I've been using Stuart's s... See more

Rated 5 out of 5 stars

I pre-ordered a hard-to-find game expansion for an unbeatable price from Clownfish Games, and it was delivered today without any problem. I'm chuffed! :) Stuart and Sarah-Kate seem like a lovely coup... See more

Company replied

Rated 5 out of 5 stars

I REALLY wanted a copy of newly released Sanctuary. I checked the usual places and it was all sold out. I took a punt on Clownfish games and I'm glad I did. The game was dispatched quickly and... See more

Company replied


Company details

  1. Game Store
  2. also in
  3. Board Game Club
  4. Trading Card Store

Written by the company

Clownfish Games is a brand new Board Games webstore, offering the latest board games at the best prices that the internet has to offer. Customer service is a value of great importance to us and we will strive to offer customers the best experience while buying from our store. Please follow our facebook page for the latest news and competitions.


Contact info

5.0

Excellent

TrustScore 5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(712)

254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Ordered loads of games, including preorder, that all got sent together. Parcel very well packaged. Would buy from Clownfish again

29 January 2026
Clownfish Games logo

Reply from Clownfish Games

Thank you, Claire!

Rated 5 out of 5 stars

Great service

Great service, games sent quickly and well packaged. Would definitely recommend!

5 February 2026
Clownfish Games logo

Reply from Clownfish Games

Thank you, Mark!

Rated 5 out of 5 stars

Very happy

Pre-ordered Magical Athlete and arrived earlier than expected. Really reliable and fast service. The game is a heap of fun too. Cheers.

9 February 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Sean!

Rated 5 out of 5 stars

Easily my favourite place for board games

Easily my favourite place to go for boardgames. Not only was the price competitive, the game was shipped and arrived very quickly. It was immaculately packaged - no chance of being knocked about in the box and inevitably it arrived without a scratch. The personal thank you note was a lovely touch that made me feel like a very valued customer. I will be buying again from Clownfish Games without a doubt!

2 February 2026
Clownfish Games logo

Reply from Clownfish Games

Thank you, Nathan!

Rated 5 out of 5 stars

First class service.

After a hiatus from buying games there was only one place I was going to go back to for a particular game. Clownfish have always provided first class service (pricing, packaging and communication) so I always feel confident that my 'precious' game will arrive in perfect condition. Highly recommended.

6 February 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Kevin!

Rated 5 out of 5 stars

Great price + quick and free delivery = Couldn’t be happier!

I bought Critter Kitchen and the price was the best I could see online, and with free and fast delivery, I couldn’t be happier. The little thank you note inside the package just shows they care about customer service and getting things right. I had also made a pre-order with them but later had to cancel, and they did so immediately without asking a single question. Only problem is I wish they wouldn’t make it this appealing to order more board games! :)

1 February 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you!

Rated 5 out of 5 stars

Very Quick delivery

Very Quick delivery, items pack with care. I have only good things to say about them!

30 January 2026
Clownfish Games logo

Reply from Clownfish Games

Thank you, Klaudia!

Rated 5 out of 5 stars

Easy from web to delivery

The website and purchase, the delivery, all easy. The main thing is you had it in stock and your website was up to date about that, unlike a competitor

26 January 2026
Clownfish Games logo

Reply from Clownfish Games

Thank you, Stephen!

Rated 5 out of 5 stars

Highly recommend!

I’m so glad I came across clownfish games! delivery was super fast, and the two games I bought came in great condition. It’s nice to be able to get some good deals on board games since they are so expensive, and there’s even kickstarter editions available (I bought the kickstarter edition of Cascadia) which just makes the purchase feel a bit more special. I will definitely be purchasing from this website again in the future.

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Kamile!

Rated 5 out of 5 stars

Very impressed

Very fast delivery, excellent packaging - Spirit Island almost well enough in the box that I wanted to keep it to protect it for transport!
Will be using them again in the future. :)

16 January 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Ben!

Rated 5 out of 5 stars

Great experience

Bought a couple of games from them previously, shipped quickly and good condition.

Bought a second time and the pre order item was not going to be shipped for at least a month - I had to chase the update but they were very agreeable to cancelling the order given how long it was going to take.

Would recommend!

5 January 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Alice!

Rated 5 out of 5 stars

(Repeat customer) Excellent service every time.

(Repeat customer) Excellent service, games are always safely packed and in tip-top condition, posted rapidly so I normally get them within 48 hours. Their pre-order service is fantastic you only get charged when they have them to despatch unlike most other places where you pay up front, they have also been kind enough to group different orders when they appear in stock at the same time. One of the rare places where they do have personal service.

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Kevin!

Rated 5 out of 5 stars

Great service

Great service, nice personal touch in order. Does not charge for preorders until release which is great

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Joel!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look