I’ve been using the Cloudpillo Plus for a while now, and the comfort level genuinely surprised me. The pillow feels soft at first, but it still gives enough support to keep my neck aligned properl... See more

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Trying to return a pillow and pillow cases. They ask for photos beforehand. Even though I had to check the box "still in original packaging". I think this is in order to delay you as a customer, so y... See more
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Pillow arrive quickly and was packaged well. As with all new pillows the first night was strange but after that it was great to sleep on. Due to old neck injury can be difficult to get a supportive pi... See more
I have recently purchased the superking partner duvet unfortunately on delivery the wrong item had been sent(easily done in a busy warehouse). After reaching out to customer service via email the is... See more
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Company details
About Cloudpillo
Written by the company
Written by the company
- Cloudpillo, the highest rated bedding store on Trustpilot!
- You get 100 nights to try your Cloudpillo at home. If you find within those 100 days that it’s not the right fit for you, no problem. You can easily return it, hassle free.
- 2 year warranty
- To ensure the quality of our products, you receive at least a 2 year warranty on your purchase. If something happens within this period, no problem. We’ll send you a new one right away.
- Fully adjustable
- The Cloudpillo Original is completely adjustable to your personal preference. That’s how we guarantee you the best sleep of your life.
Our sleep trial promise
At least 100 nights of trial sleep
Contact info
Reitscheweweg 1, 5232 BX, 's-Hertogenbosch, Netherlands
- support@cloudpillo.com
- cloudpillo.com
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Although not the cheapest pillows out…
Although not the cheapest pillows out there , they are though great value thru their customisation to get them just right to personal preference, I particularly like the coolness and breathabilty so I was comfortable thru out the night, so all in all a Ronseal of a pillow it does what it says it will do
Delivery was quick and excellent packaging too

Reply from Cloudpillo
Very Happy
Firstly despatch and delivery very quick especially as it was the festive season. Cloudpillo recharge Excellent better than expected will definitely buy again. Thx

Reply from Cloudpillo
Awful service and customer service
Awful service and customer service. They don't send the order on the day they say they will, 8 days after you placed the order the order hasn't even been processed yet. Then they don't reply and they think threatening the customer by showing an automatic message saying if you send another email, your inquiry will get to the "bottom of the list" is gonna do something. Yes, it will, it will make your customer even angrier.

Reply from Cloudpillo
Incredible products
The website is easy to navigate,order came quickly.
I had 2 cervical discs taken out of my neck 2 years ago and a cage put in, and I have struggled with pillows ever since.
I bought the side sleeper pillow in December and I absolutely love it.No aches or pain just comfort.I also love the coldness of the pillow as I get too warm. This then lead me to buying the Quilt and bed lining which arrived this week.
I can honestly say that both my myself and my Husband love it all.
I haven't been woken up once by getting to hot.
The feel of the Quilt is light and fluffy.
You should advertise to all the menopausal ladies who suffer at night time.Your products would definitely help them.
I love the feel and colour of my bed linen as well.I couldn't have bought a better match to my bedroom colours.
I have never written such a long review before but this time I felt I needed to.
I'm hoping you will bring out some fitted sheets as it's the only item missing now.
My sleep is so much better now.
Thank you so much.

Reply from Cloudpillo
I have been called a pillow snob
I have been called a pillow snob. But I spend ages trying to find the right pillow. I seem to feel every little bump in my pillow and when I find a good one, it doesn’t last for long before I need another one. After looking at many pillows on the internet, I came across Cloudpillo Recharge and to be honest, the 100 night trial, was what swayed it for me. It only took a couple of days to arrive and I took it out of the box immediately to let it breath and plump up. But I couldn’t wait another night to try it, so I put it in a pillow case ( which took ages because it was so plump) and planned to sleep on it that night. When I rested my head on it, it was way too high for me. So I unzipped it and took out the firmer layer and tried again. This time it was too lower so I put one of my own pillows underneath. I did sleep well but needed to sort it out the following day. There are 2 internal pillows both of which have a zip to take out some of the filling. I took out half the firmer filling and tried again. The pillow was so soft and bounced back. I’ll try it again to see if I need to take out a little more.
Although this pillow is extremely versatile and I’m looking forward to sleeping on it, there are two little things that I think need improving. When you take the filling out of the case, you have nowhere to put it. Luckily I had an old fabric bag but it would’ve been nice to have a light bag included so I could keep it somewhere safe until I need to adjust it again. And the other thing I noticed was, because I have cream pillow cases, the grey from the pillow shows through. I could put a pillow protector underneath but this changes the density of the pillow because the filling is more squashed.

Reply from Cloudpillo
I’m really happy with my Cloudpillo
I’m really happy with my Cloudpillo! The comfort is exactly as described, supportive yet soft, and it has noticeably improved my sleep quality. I feel more rested. Great quality and definitely worth it. Highly recommended!

Reply from Cloudpillo
3 pillows
Originally bought 1 pillow to test (as these are not cheap). Ended up buying 1 for everyone in the house (so 3 in total). Everyone is super happy with their pillows. Great product

Reply from Cloudpillo
Do not buy!
The pillow is terrible, hard, hot, compacted, heavy and solid.
Customer service is unbelievable, stating a return label can't be sent because of a bug on their system!!
A very big scam
In response to your reply, yes I've contacted customer service various times, passed onto your returns dept, whom can't generate a label. The last communication was they had a bug and can't generate a return label. This then takes the customer over the 30 days free return policy!!!

Reply from Cloudpillo
Top product
It was for my boyfriend Xmas present and he really like it, no more sweat at nights perfect size and the 2 different sides is top

Reply from Cloudpillo
Nice experience
I have got the order on 1+1 promotion and was very happy with the overall experience. The order process was so smooth and easy to navigate, making it a breeze to find exactly what I needed. Plus, the delivery was super fast, and the packaging was just lovely.

Reply from Cloudpillo

Reply from Cloudpillo
Dream company!!
This company is truly well thought through, from the beginning to the end, delivery is very fast .
The staff are all kind , cheerful and efficient .
The product is the very best pillos, soft like I imagine a cloud !. To do business with them is easy and stress free! I really recommend!

Reply from Cloudpillo
Absolutely love our pillows
Absolutely love our pillows, definitely enjoying a good nights sleep. If you buy on a deal (like black friday) expect a bit of a shipping delay.

Reply from Cloudpillo
Ordered and never got my pillows
Ordered and never got my pillows. Cloudpillo says they've given it to the courier, courier says they don't have it. Not sure if in scammed but nothing came. Then they say they're out of stock. Don't know who to trust.
So happy with my pillow so I bought one…
So happy with my pillow so I bought one for my daughter.

Reply from Cloudpillo
Quick for delivery
Quick for delivery
Pillow was not as comfortable as I expected had to take most of the filling out for it to be a soft pillow

Reply from Cloudpillo
Great stuff
Lovely pillow. Loads of stuffing. I had to take a lot out and will probably make a cushion with it! Definitely cooler on one side which is perfect for me. Highly recommend

Reply from Cloudpillo
Transformed my sleep
Transformed my sleep
I was a little sceptical if I'm honest. How could a pillow be worth £70? There were so many others around too on social media. However, it's given me really deep sleep, restful sleep and is so comfortable - really is like a sleeping on a cloud.

Reply from Cloudpillo
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