Pandora CloudCover Reviews 550

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

This is a great quality service, that is truly affordable and easy to use. A lot of other commercial music services add all kinds of extra services you dont need to beef up pricing while cloud cover d... See more

Rated 5 out of 5 stars

Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if... See more

Rated 5 out of 5 stars

After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canad... See more

Rated 5 out of 5 stars

Solid service and very good music selection by orginal artist and bands. Easy interface and ability to craft your own music selection channels. We are located in a busy Mall and switching from Blueto... See more

Company details

  1. Music Store
  2. Audio Visual Equipment Supplier
  3. Radio Broadcaster

About Pandora CloudCover

Written by the company

Music That Matches Your Business Goals

Music Plan

Licensed, clean, ad free music for your business

Manage Plan

Monitor and control of all your business locations

Messaging Plan

Drive branding and sales with your overhead announcements


From 1 to 10,000 locations at an affordable price


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

550 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Cloud Cover Music is the way to go!

Cloud Cover Music makes everything so easy and convenient! We have access to the best music and all at the push of a button. Our Account Manager, Malcolm, is simply the best! He always makes sure we have what we need and is always very responsive. Thank you for all that you do Malcolm!

2 January 2025
Unprompted review
Rated 3 out of 5 stars

A little too expensive

A little too expensive, especially for this kind of music. Too much country on the hits playlists.

30 November 2024
Pandora CloudCover logo

Reply from Pandora CloudCover

We appreciate your feedback. There is a significant amount of country music in some of the stations you've streamed (like Lite Rock & Pop Hits and Pop Contemporary) because these two stations are based largely on what is popular in Top 40 terrestrial radio, and because Country Pop is so popular on today's Top 40 charts. We'd be happy to provide a suggested mix station or blend of music which features less country – our stations like Pop Party, Alternative Rock & Pop Hits, and our Upbeat Greatest Hits decades stations might be better fits for your business. Please don't hesitate to reach out to us at music@cloudcovermusic.com with any specific music requests.

Rated 5 out of 5 stars

Cloudcover is such an amazing service…

Cloudcover is such an amazing service when using it conjuction with the cloud box it is easy to manage your locations audio remotely.

It is so easy to insert marketing messages in between the songs and choose different music for different times of day or different locations. All managed from a easy interface.

Even mixing in holiday music at the right time. We have been a customer for years and love the flexibility of the service

27 November 2024
Rated 5 out of 5 stars

Incredible platform and support

After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canada, but I'm glad we tried it. The platform is amazing. Pandora truly understands their customers needs and we could not be happier with the music and system. Their support is top notch. You will not be disappointed. Other providers cost extra just to schedule music.

21 November 2024
Unprompted review
Rated 3 out of 5 stars

I would like the program to be more…

I would like the program to be more user friendly as it relates to working with zones and volume.

18 November 2024
Pandora CloudCover logo

Reply from Pandora CloudCover

Thanks for your feedback! We'll make sure your comments about zones and volume gets passed onto our Product Team. If you have any more specific feedback or examples, don't hesitate to reach out to support@cloudcovermusic.com. We're always looking to improve our service and appreciate our customers' insights.

Rated 1 out of 5 stars

Your setup is too confusing…

Your setup is too confusing Zones/locations/not helpful.

8 July 2024
Pandora CloudCover logo

Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that there's some confusion with your account. Please don't hesitate to reach out if you have questions or issues at help.cloudcovermusic.com. We're always happy to help!

Rated 1 out of 5 stars

We have never been able to use this…

We have never been able to use this system for commercial-free music.

2 July 2024
Pandora CloudCover logo

Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that you're having issues with setting up the system. We will have our Technical Support team reach out so we can help you get up and streaming. Don't hesitate to reach out if you have any other questions or issues at help.cloudcovermusic.com.

Rated 1 out of 5 stars

Crooks

Crooks. Been canceled 3months, out of the blue a charge. Don't even have a account. Don't have subscription on phone.

26 July 2024
Unprompted review
Pandora CloudCover logo

Reply from Pandora CloudCover

Thanks for your feedback. Unfortunately we weren't able to verify your account with us. If you're able to email us at support@cloudcovermusic.com with more information, we'd appreciate it. Otherwise, we will assume that this is an inaccurate review.

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