This insurance company has earned my trust over the past two years. They handled my claim efficiently without any hassle. The staff is friendly and always willing to answer questions. Mobile app funct... See more
Clone 5e315725952a7600016e3f35 Fr Insurance
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been insured here for over five years and feel I'm getting good value. They've handled two claims for me efficiently and without hassle. Customer service is generally helpful and knowledgeable. Premiu... See more
Been insured here for auto and home policies for five years. They handled my car accident claim efficiently with fair settlement. The mobile app is convenient for viewing documents and making payments... See more
Company replied
When I had an accident last year, this insurance company showed their true value. They guided me through every step, handled all communications with the other party, and settled my claim fairly and pr... See more
Great Coverage with Helpful Agents
I've been with this insurance company for three years now and overall I'm quite satisfied. Their agents are knowledgeable and always willing to explain policy details clearly. Claims processing was smooth when I needed it. Rates are competitive and they offer good bundle discounts. Only minor issue is occasional hold times when calling customer service during busy periods.
23 August 2026
Adequate Coverage, Slow Claims Process
My experience with this insurance company has been average overall. The policy options are reasonable and premiums are competitive for the market. However, the claims process took much longer than anticipated, requiring multiple follow-ups to get updates. Customer service representatives are polite but not always well-informed. The mobile app works fine for viewing policy details but could use better functionality for filing claims.
23 August 2026
Unprompted review
Professional and Efficient
Impressed with the professionalism of this insurance company. They made switching from my previous insurer seamless and painless. Coverage options are flexible and the multi-policy discount saved me money. Customer service is generally excellent though email responses can take a day or two. Would definitely recommend for auto and home insurance needs.
23 August 2026
Best Insurance Company Around
After shopping around for months, I finally found the perfect insurance company. Their customer service is exceptional, always available to answer questions. The online portal makes managing my policy incredibly easy. Filing claims is straightforward and they follow up promptly. I've recommended them to family and friends.
23 August 2026
Reply from Clone 5e315725952a7600016e3f35 Fr Insurance
Thank you for this wonderful review! We're delighted that you chose us and that our customer service, online portal, and claims process have exceeded your expectations. Your recommendation means the world to us. We're honored to have you as a customer and look forward to continuing to serve you!
Reliable and Trustworthy Insurance Partner
This insurance company has earned my complete trust over the years. Their team goes above and beyond to ensure I have the right coverage for my needs. They explain everything clearly without confusing jargon. When I needed to update my policy, they made the process quick and painless. Highly recommend to anyone seeking quality insurance.
23 August 2026
Reply from Clone 5e315725952a7600016e3f35 Fr Insurance
Thank you for your wonderful review! We're honored to have earned your trust over the years. Our team is dedicated to providing clear guidance and seamless service. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs for many years to come.
Decent coverage but slow claims process
I've been with this insurance company for about two years now. The premium rates are reasonable and competitive with other providers. However, when I filed my first claim after a minor accident, the process took much longer than expected. The customer service reps were polite but not always knowledgeable. The online portal is functional but could use a modern update. Overall, it's an adequate insurance provider but there's definitely room for improvement.
25 June 2026
Reply from Clone 5e315725952a7600016e3f35 Fr Insurance
Thank you for your feedback and loyalty over the past two years. We apologize for the delays in your claim process and appreciate your patience. We're actively working to improve our claims efficiency, enhance staff training, and modernize our online portal. Your insights help us serve you better.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.