While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful, friendly, and knowledgeable staff, noting their can-do attitude and expertise. Many highlight the exceptional customer service, characterized by clear communication, quick responses, and a personalized approach that makes people feel valued. The quality of the printed products, including paper, finishing, and overall appearance, is frequently described as excellent and delightful. Reviewers also appreciate the efficient and fast service, often receiving their orders ahead of schedule. The company's attention to detail, including careful packaging to prevent damage, further contributes to the outstanding overall experience. Many people recommend this company for its professionalism and ability to make complex processes straightforward.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and fantastic quality of... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the fantastic quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always reliable. Person-to-person service, not person-to-bot.They deliver as promised, printed products that please the eye.staff have a can do attitude. They pack your books very carefully for transi... See more

Rated 5 out of 5 stars

I have used Cloc Book Prints a few times now and they are always great. During my last printing they were very accommodating when I forgot something as vital as a cover image. I would highly recommend... See more

Rated 5 out of 5 stars

Dave and his team are absolutely the best. The quality of print, paper and finishing is excellent. Customer service and attention to detail is a rare find. This is the 4th book I have had printed by C... See more

Rated 5 out of 5 stars

Cloc have been amazing. I was attempting to self publish my first book and was sent their way by a friend. The experience from start to finish has been amazing. They answered questions I had prior to... See more


4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(184)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best printers in north london

Brilliant copy of my children’s picture book. Great quality with gloss and silk pages. Good price as well. Got sample copy first to check before printing. Great service. Staff there really down to earth and helpful. My project wasn’t the largest but they were still willing to support.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing team

What an amazing team! Not only is the website is easy to use but also such a brilliant and simple process. The staff were all amazing and easy to get hold of. Experienced and professionals that seemed to care about you as an individual. I would definitely use them again.

Special thanks to Dave and Danielle that I had contact with. And a thank you to the team all behind the scenes!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

This is mine and my employers second time using this company, this year. Both myself and my colleagues have had first class customer service.

Replies to emails are always prompt, and the turnaround time for our orders were extremely quick. Most importantly, we were kept up to date every step of the way.

Personally, I have mostly been dealing with Dave, who is so pleasant and helpful, and even when Dave was off, my query was replied to straight away by one of his colleagues.

An excellent service, and we will most definitely use this company again for our printing needs.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

A great company for first-time self…

A great company for first-time self publishers. The team are a God send. Knowledgeable, courteous, patient, reassuring. This is my third book, and it won't be my last! I couldn't ask for a better quality product. Thank you Dave and staff for all your help. Best regards, Robert Moulder.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Cloc are a wonderful team

Dave at Cloc and his team have gone above and beyond my expectations once again.
I have now had four books printed with them and each time I am thrilled with their attention to detail, quality of work, communication and how competitively priced they are.
They are quite simply a breath of fresh air to work with and I wouldn't go anywhere else. x

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Helpful Service.... and quick!

We are just what you don't want as a customer... Not sure what we are doing, changing our mind, and in a rush..... but these guys were perfect!

Calm, Patient, Knowledgeable, and very ready to help and guide.

We wanted a book published and delivered in a few days, we sent the wrong size original, they converted it, we wanted a digital proof, they sent it, we changed the content and they again sorted it and sent the proof. We wanted it printed fast and they turned it around in a couple of days. We could not be happier!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Consistent exemplary customer service

I have used CLOC Printing for printing 4 books, and each time has been notable for the exemplary customer service. I live in New Zealand so have really appreciated the care taken to ensure that I am kept informed of progress every step of the way.
The end product is always top notch, I would highly recommend CLOC Printing to anyone who wants to find an excellent company for self publishing.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you

Thank you, Dave from Cloc Book Print. He has truly been nothing short of a God-send. The professionalism and eagerness to help me in making sure that my book is printed off at the highest quality. Dave helped in pointing a major issue with my book which I was not aware of, he kept me informed and gave suggestions. I can't thank him enough for going above and beyond. I would absolutely 100% recommend Cloc Book Print. Thank you, Dave. Erica T. Alexander.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, Easy, and High-Quality Book Printing

I regularly print my auto-edited books with this company, and they’ve been fantastic every time. Their service is quick and responsive, the book quality is excellent, and their website is incredibly easy to use—just a matter of ticking boxes (which I love!). Their pricing is competitive, and they’re always willing to offer solutions and adapt to any request or issue. Overall, a great experience, and I’ll definitely keep using their services!

19 February 2025
Rated 5 out of 5 stars

Great quality and even better customer service!

The customer service was efficient and speedy and after a lot of back and forth (due to my specifications for the book) my finished product was received. This is the second printer I've used and they are much better quality (sharper, brighter, properly laminated and quality paper) and for a great price. Highly recommend Cloc book print and will be using them for future book printing!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience

Had a great experience with them so far, they respond promptly to emails and questions. The product we just received was fantastic and have just placed a second order with them for our next project. Thanks to Dave and the Team at Clocbook

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Printing Service – Highly Recommended!

I had a fantastic experience working with this team! They were professional, attentive to my requirements, and delivered flawless book prints. The quality was exceptional, and everything arrived on time as promised. I’m thrilled with the results and will definitely be printing with them again in the future. If you're looking for a team that combines excellent quality with impeccable customer service, look no further. This company has earned my trust, and I wouldn't hesitate to recommend them to anyone in need of professional printing services! Highly recommended!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Always professional and a pleasure to deal with

This is the third book that Cloc have produced for me. As before I’ve found dealing with the company to be a pleasure. They are always professional and put the client first. Both Andy and later Dave were always helpful and their advice was invaluable even increasing the weight and quality of the paper at no extra cost to improve the product. I need look no further in choosing Cloc for any future projects and would thoroughly recommend to anyone looking for a professional pleasant and cost-effective solution for any printing requirements.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Continuing excellence

Stamford Assets was my third book with CL Paper/Cloc and my first with the soft cover option.
I am always anxious to receive my books but have never been disappointed. The quality is excellent and the customer service from Dave and all at CL is first rate.

15 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look