Clinical Partners Reviews 

Surprising quick

Juliette Azar was such a fabulous person to talk to and she knew how to bring out the answers to questions that otherwise I would have really struggled to find the words for.

A total people person with much empathy, it was a pleasure speaking to her and at the same time piecing parts of my life together that I hadn't even thought of previously.

The person I spoke to was professional, calm and considerate. The overall experience was a bit harrowing but I was given time to collect myself and respect was shown the whole way through! Unfortunately I’ve forgotten the name of the person I spoke to but they were fantastic!

Overall waiting time was great, and they did so well to support myself and my son throughout his assessment and his diagnosis.

They done very well in understanding him, and i couldn't of asked for a better team to take the responsibility in doing this for us.

They have given myself a peace of mind and taken a big weight off of my shoulders. Thankyou to your team for everything you've done for us.

I was initially worried about what it entailed and what I would need to do, but it was all very calm and open which allowed me to be myself, Louise was great.

While it did have a bit of a wait that was expected but when it was my turn to book my appointments were within the month and were booked then.

My assessors were great and were patient with me, and my forgetfulness :)

I think its a great sevice they listened, they supported, they got me seen and diagnosed really fast they are changing lives, giving many people more hope about the future.

Very speedy and efficient process. Impressive admin.treated with respect and deacney.

Very professional. Explained the process and very accommodating. Excellent

We had such a great experience with clinical partners. They were very understanding and provided lots of advice. The clinicians were fantastic with my son who is autistic and struggles to communicate with strangers.

I’m impressed with how quickly I had my assessment and how short I waited to getting my diagnosis in writing

Communication was good throughout. Preparation guidance was clear. Questionnaires were easy to complete and share with external tutor. The actual assessment was carried out by an approachable, professional with an engaging manner that enabled our child to feel safe to discuss her day to day difficulties.

Understanding, compassion and communication was excellent. Helped to make what could have been a very uncomfortable situation for my son much easier than expected, putting him at ease with the thought that he wasn’t being judged and was treated like a human being.

Everyone that I dealt with was so lovely and patient. Helped me to feel at ease and comfortable. The whole process was very overwhelming but they made it so much easier. Also the communication was brilliant

My son was put at ease very quicker by the assessor. She was very thoughtful and friendly

Fast friendly service,
Great communication
Easy to access
Very professional
Supportive team

They made me feel so comfortable , the procsss was quick and easy and I got my diagnosis quick

Medication team are absolutely terrible and complaints, continuously missing prescribing sons medication clinician not prescribing then not getting any reply from emails and phone calls,
My son is supposed to be put on shared care but of course the clinician hasn’t done this and now left without medication again, he was also left for months before because they requested a ECG which they already had then took months to reply, so my son would have to start the whole titration again, it’s absolutely terrible, I wouldn’t recommend this company to anyone for medication

After a long wait for the report I then had to redo the adri which was exhausting I had chased several times to be told there was no reort redid the adri amd received the report the following day
So apart from the delay was a good experience

Ben is amazing and makes me feel comfortable every time