Taxes are scary. Even more so when you are a foreigner who doesn't really speak the language and have even less knowledge of the tax system. Martin walked me through the whole process on a shared scre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rencontre tres instructive et fructificante. Contact agreable et competences larges. Merci Jamie :-)
Great service! As it was first time for us to do declaration in France, it was of great help to get an English speaking person who explained all the declaration and what has to be filled in. All thi... See more
Company replied
Excelllent! Caroline was perfect! She really helped me! It is so hard as a foreigner to understand all the process of taxes. She really was amazing! Thanks
Company replied
Company details
Written by the company
Fondée en 2016 par Aldric Emié et Rodrigue Menegaux, Climb accompagne les particuliers dans la gestion de leurs investissements et de leurs impôts. Sa mission : permettre à chacun de faire fructifier son argent pour réaliser ses projets de vie. La société propose l’expérience utilisateur la plus simple possible pour investir dans des produits financiers, immobiliers, et de réduction d’impôts. Cerise sur le gâteau, les utilisateurs Climb sont également accompagnés pour remplir et optimiser leur déclaration de revenus. Climb disrupte une vieille industrie en proposant un accompagnement simple, intelligent et transparent.
Contact info
3 rue d'Héliopolis, 75017, Paris, France
- +33 1 82 88 85 81
- hello@climb.fr
- climb.fr
4.8
Excellent
2K reviews
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never provided them with my…
I never provided them with my information and yet receive multiple emails and texts even after asking to be removed from their email list.
If this is how they collect and treat your data it makes you wonder how they will manage my money.
2 August 2024
Unprompted review
Reply from Climb
Hello Dahado,
Thank you for your comment. We're sorry that you've had a negative experience with Climb.
First of all, please know that if you've received any emails from us, it's because you've voluntarily left your personal information on our site to help you simulate your taxes or investments. At Climb, we do not collect any information without your consent and we are committed to protecting your privacy.
We are also aware that over the summer the time taken to process your request to have your data removed has increased. This is due to our reduced staffing levels over the summer due to staff holidays. We apologise for any inconvenience this may cause.
We would be very grateful if you would give us a second chance to show you that we are just as concerned about your data as we are about your finances.
The Climb Team.
SUPER EXPERIENCE
2 June 2023
Unprompted review
Rencontre tres instructive et…
Rencontre tres instructive et fructificante. Contact agreable et competences larges. Merci Jamie :-)
27 May 2022
Unprompted review
Taxes are scary - TacoTax is your hero
Taxes are scary. Even more so when you are a foreigner who doesn't really speak the language and have even less knowledge of the tax system. Martin walked me through the whole process on a shared screen. 30 minutes is all it took. Absolutely excellent service. You've gained one loyal customer and promoter for the long term.
1 June 2021
Unprompted review
Reply from Climb
Hi Jordi,
We hope you are doing well. Thank you so much for your review, we appreciate it a lot. We'll continue to help our clients manage their personal finances and taxes. If you have any further questions, please don't hesitate to contact us ❤️
Have an excellent day
Team Tacotax 🚀
Tres bon service :)
27 May 2021
Unprompted review
Reply from Climb
Bonjour D A,
Nous vous remercions pour votre confiance ! Toutes nos équipes se tiennent à votre disposition en cas de besoin. ❤️
A très bientôt,
L'équipe Tacotax 🚀
Very observant & guided me through the…
Very observant & guided me through the whole process with sheer patience. Would definitely recommend to tackle the complex French tax system.
18 May 2021
Unprompted review
Reply from Climb
Hello Shubham,
Thank you so much for your recommendation, we appreciate it a lot. We're very happy to know that we were able to help you ! We remain at your disposal in case you need more help. 🥰
Have an excellent day,
Team Tacotax 🚀
Excelllent
Excelllent! Caroline was perfect! She really helped me! It is so hard as a foreigner to understand all the process of taxes. She really was amazing! Thanks
16 April 2021
Unprompted review
Reply from Climb
Hello Constance,
We hope you are doing well. Thank you so much for your review, we appreciate it a lot ❤️ We'll continue to help our clients manage their personal finances and taxes. Don't hesitate to contact us if you need more help.
Have an excellent day,
Team Tacotax 🚀
Parfait service
15 June 2020
Unprompted review
Reply from Climb
Bonsoir Monsieur Taleb,
Nous sommes ravis d'avoir pu vous apporter satisfaction ! ❤️ Nous restons bien évidemment disponibles gratuitement pour toute autre question liée à votre déclaration ou pour vous faire découvrir nos investissements adaptés à vos attentes et sélectionnés pour leur performance.
Excellente soirée et à l'année prochaine !
L'Equipe Tacotax🚀
Reply from Climb
Bonjour,
Nous sommes ravis d'avoir pu vous apporter satisfaction ! ❤️ Nous restons bien évidemment disponibles gratuitement pour toute autre question liée à votre déclaration ou pour vous faire découvrir nos investissements adaptés à vos attentes et sélectionnés pour leur performance.
Excellente journée !
L'Equipe Tacotax🚀
Reply from Climb
Bonjour Madame,
Heureux de vous revoir parmi nous ! Nous sommes ravis d'avoir pu vous apporter satisfaction ! ❤️ Nous restons bien évidemment disponibles gratuitement pour toute autre question liée à votre déclaration ou pour vous faire découvrir nos investissements adaptés à vos attentes et sélectionnés pour leur performance.
Excellente journée et excellent week-end !
L'Equipe Tacotax🚀
Reply from Climb
Bonjour Brad,
Nous sommes ravis d'avoir pu vous apporter satisfaction ! ❤️ Nous restons bien évidemment disponibles gratuitement pour toute autre question liée à votre déclaration ou pour vous faire découvrir nos investissements adaptés à vos attentes et sélectionnés pour leur performance.
Excellente journée !
L'Equipe Tacotax🚀
Great service!
Great service!
As it was first time for us to do declaration in France, it was of great help to get an English speaking person who explained all the declaration and what has to be filled in. All this free of charge. I can highly recommend it.
Daniel
16 May 2020
Unprompted review
Reply from Climb
Hi Luiz,
We hope you are doing well. Many thanks for your trust ❤️
We will keep pushing to deliver our mission : improving the way all our users manage their personal finances. Don't hesitate if you need more assistance with your taxes and your investments, we will help with pleasure.
Have an excellent day !
Team Tacotax 🚀
Very friendly and responsive service
Very friendly and responsive service; they answered all my question and called back to make sure I understood the answers.
28 April 2020
Unprompted review
Reply from Climb
Hi Luiz,
We hope you are doing well. Many thanks for your trust ❤️
We will keep pushing to deliver our mission : improving the way all our users manage their personal finances 💪
Have an excellent day
Team Tacotax 🚀
Reply from Climb
Bonjour,
Merci ! Nous espérons que vos proches et vous allez bien. Cet avis nous fait chaud au cœur et nous encourage à continuer à nous investir au maximum pour mieux gérer les finances des Français.
Merci pour votre confiance ❤️
Excellente journée,
L'équipe Tacotax🚀
prompt responses
31 January 2020
Unprompted review
Reply from Climb
Hello Einar,
Many thanks for your recommendation,
Tacotax team
Great company it’s really cool
18 June 2019
Unprompted review
Reply from Climb
Hi Michael,
We hope you are doing well. Many thanks for your trust ❤️
We will keep pushing to deliver our mission : improving the way all our users manage their personal finances 💪
Have an excellent day
Team Tacotax 🚀
Super on comprends mieux qu'une simple…
Super on comprends mieux qu'une simple déclaration
3 June 2019
Unprompted review
Reply from Climb
Bonjour,
Nous sommes ravis d'avoir pu vous apporter satisfaction !
Nous restons bien évidemment disponibles pour toute autre question ou pour vous conseiller sur vos investissements. Merci pour votre confiance ❤️
A très bientôt !
L'Equipe Tacotax🚀
Excellent service !
15 May 2019
Unprompted review
Reply from Climb
Bonjour,
Nous sommes ravis d'avoir pu vous apporter satisfaction !
Nous restons bien évidemment disponibles pour toute autre question ou pour vous conseiller sur vos investissements. Merci pour votre confiance ❤️
A très bientôt !
L'Equipe Tacotax🚀
Reply from Climb
Bonjour,
Nous sommes ravis d'avoir pu vous apporter satisfaction !
Nous restons bien évidemment disponibles pour toute autre question ou pour vous conseiller sur vos investissements. Merci pour votre confiance ❤️
A très bientôt !
L'Equipe Tacotax🚀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.