CliffSide London Reviews 

496
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

If I could give 0 i would. This is a SCAM website the orders are not real. When I ordered my product I recieved an email saying it was due to be recieved by evri. After 4 months the package never ar... See more

Rated 2 out of 5 stars

Overpriced tees- some at £40, nice designs but they obviously do fade- material nothing special Size- bad: medium in some tees has a very short length Delivery: probably the worst I’ve ever see... See more

Rated 3 out of 5 stars

Clothing: GREAT QUALITY AND GREAT SIZES, LOOKS FIRE delivery: absolutely awful, if you are buying it for someone’s birthday you might as well order it a whole year in advance because they take so l... See more

Rated 4 out of 5 stars

I’m not sure why everyone is complaining about this brand. They’re great! Amazing service with packaging and cards that show they actually care about their brand. The quality of the hoodie i bought wa... See more

Company details

  1. Clothing Store

Written by the company

The CliffSide. All our clothing has been refined to a premium quality, and has been designed from professionals with years of experience. We are the best you can get. CliffSide London (CSL), was planned in early 2019. The big launch took risk, dedication and failed projects - until we were finally ready. The phrase "From the CliffSide" is referenced to represent a "Risk Taker".. Read more on our site.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

496 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(496)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

5 weeks and still waiting…

I ordered 5 weeks ago for my sons birthday. Fast and free shipping apparently. We checked it was a London company so no shipping from China. Still no despatch note. Customer services do reply and apologise for a delay in their overseas warehouse but refuse to refund so I can go elsewhere and I still have no delivery date. Won’t order from them again.

2 June 2023
Unprompted review
Rated 4 out of 5 stars

Decent

I ordered an item at the start of April and it took nearly two months to arrive. However i was informed that there was a delay due to an internal and external issue. The product itself is very high quality and very comfy.

27 May 2023
Unprompted review
Rated 4 out of 5 stars

Great clothing

Great clothing and nice fit. Took a while to deliver (2 weeks) but when I asked them where my delivery was they replied within 12 hours via email and explained the reason why.

27 May 2023
Unprompted review
Rated 1 out of 5 stars

Daylight robbery not cloths received after 6 weeks

Would never order from here orderd on the 14 of April now it’s 24th of may I got some excuse that their weahouse had a issue 2 weeks later that issue was fixed but 4 weeks later they blank you one emails instagram all of it they rob you sad company same email reply’s we are sincerely sorry about this don’t think about ordering from here unless you don’t want your cloths

24 May 2023
Unprompted review
Rated 1 out of 5 stars

No product, yet take money

I ordered products for my sons birthday at the beginning of April. They have taken the money, but no clothing has arrived and they admit it hasn't even been shipped yet, 22nd May 2023.
They refuse to refund or give a date.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Brand

Arrived perfectly in time for my festival. T-shirts are great quality, love the graphic design on the front and fits perfect. Great T-shirts definitely buy from them again.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

I own 3 products from cliffside and…

I own 3 products from cliffside and they look hard. Its not just about the aesthetics though. It is so comfortable and it matches with most my outfits. I ordered a tee and it came late but cliffside kept me updated and it has the best customer service too. Deffo buying again

19 May 2023
Unprompted review
Rated 3 out of 5 stars

Clothing

Clothing: GREAT QUALITY AND GREAT SIZES, LOOKS FIRE

delivery: absolutely awful, if you are buying it for someone’s birthday you might as well order it a whole year in advance because they take so long to arrive. i ordered it for myself and it arrived within 4 months.

19 October 2022
Unprompted review
Rated 3 out of 5 stars

Great Quality, Poor Delivery

I first saw they had a nice shirt online for £25 and i bought it, the email said 2-4 days delivery and i have got it today . Only problem is i ordered it over 2 months ago. But the quality of the shirt and how much i like it has given it the three stars , it would’ve gotten a 5 if not for delivery

19 May 2023
Unprompted review
Rated 1 out of 5 stars

They just don’t care

The most useless and unhelpful company I’ve ever ordered from. I ordered an item last month which I spent most of my savings on. It still has not arrived. First they blamed it on ‘shortage of workers’ which they apparently ‘fixed’ and they told me I would get it 2 weeks ago yet nothing has still arrived. I’ve sent them around 5 or 4 messages just to ask what’s going on and just for me to get absolutely nothing back. This website is a total scam DO NOT ORDER FROM HERE. I ordered on the 25th April it’s now the 18th of may and I’ve gotten nothing. They had promised me 2-4 day delivery.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Don't promise 2-5 day delivery when you cannot meet that!!

I had previously ordered a hoodie from here for Christmas and everything went well, so i decided to repurchase. The quality cannot be faulted however, i ordered 1 hoodie and didn't receive this item until 2 months later. When asking for updates i was told that i would get it when they had fixed their 'problems'. I had paid for 3-5 day delivery...if you cannot provide a delivery for that time then don't advertise it on your website. I shall not be ordering from here again due to the horrific delivery and customer services. Do not recommend if you plan on receiving your items any time soon!

17 May 2023
Unprompted review
Rated 1 out of 5 stars

Blatant theft

Absolutely horrible company and do not help at all. I order 2 t shirts way over a month ago, not even at a busy time, and they still on order placed. I tried to cancel the order and get a refund as I no longer wanted the items and they were obliged to cancel the order as it had been over 31 days, and they kept refusing and saying the same things over and over again. Not only this, but they also frequently ignored my messages so I had no way of voicing my concerns. They have now just shipped my order after constantly telling them that I no longer want it and would like a refund. It is blatant theft that a company like this can not cancel an order, especially after waiting one month and still having no news on your orders update. Do not order from them!

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Ordered an expensive t shirt 40 days…

Ordered an expensive t shirt 40 days ago. Confirmation email said 3-4 days delivery!! I have emailed them 4 times and eventually asked for a refund which was refused! I got an email a week ago saying the order would be fulfilled that week but still no t shirt. Clearly thus company is not legit and us scamming customers.

31 March 2023
Unprompted review

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