CliffSide London Reviews 

496
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

If I could give 0 i would. This is a SCAM website the orders are not real. When I ordered my product I recieved an email saying it was due to be recieved by evri. After 4 months the package never ar... See more

Rated 2 out of 5 stars

Overpriced tees- some at £40, nice designs but they obviously do fade- material nothing special Size- bad: medium in some tees has a very short length Delivery: probably the worst I’ve ever see... See more

Rated 3 out of 5 stars

Clothing: GREAT QUALITY AND GREAT SIZES, LOOKS FIRE delivery: absolutely awful, if you are buying it for someone’s birthday you might as well order it a whole year in advance because they take so l... See more

Rated 4 out of 5 stars

I’m not sure why everyone is complaining about this brand. They’re great! Amazing service with packaging and cards that show they actually care about their brand. The quality of the hoodie i bought wa... See more

Company details

  1. Clothing Store

Written by the company

The CliffSide. All our clothing has been refined to a premium quality, and has been designed from professionals with years of experience. We are the best you can get. CliffSide London (CSL), was planned in early 2019. The big launch took risk, dedication and failed projects - until we were finally ready. The phrase "From the CliffSide" is referenced to represent a "Risk Taker".. Read more on our site.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

496 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(496)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

CRAP LIES AND MORE LIES.

CRAP LIES AND MORE LIES.
Will never recommend or purchase anything from this company again. Bought and paid for my items in June. Every response i got was the same. When i made threats to them they sent me a tracking number, which stayed the same for 3 months which stated that Evri delivery service was waiting to receive the parcel. They DO NOT dispatch within 2/3 days. So if you are silly enough to order, make sure you order a size up because your child will outgrow the size you originally purchased. Absolutely disgusting service. A BIG NO NO for me.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

honestly my favourite brand

honestly my favourite brand, i bought from them twice and the quality is amazing!! i would buy the whole collections if i could. Couldn’t recomend more, really good communication if there’s a problem and brilliant customer service!

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Ordered in May still waiting !

placed an order for a t shirt in May, with a delivery date of 2-4 days. I have had to email Cliffside multiple times and receive the same generic “apologies for the delay, delivery will be soon, its a EVRi issue' and the best one yet was "we don't refund fulfilled orders” - its unfulfilled !! Do not order from here unless you are prepared to chase your order on a constant and risk losing your money. will never use this company again, just don't go there. Plenty of other fits to go buy !

21 August 2023
Unprompted review
Rated 1 out of 5 stars

Not reputable company

Three months after placing my order they still have not provided my order or refund despite many many requests for my refund.

This is not a reputable company. They will steal your money.

Do not order from this company.

Customer service Gladys is very unprofessional. Should get zero stars.

10 May 2023
Unprompted review
Rated 1 out of 5 stars

We have placed an order for a t shirt…

We have placed an order for a t shirt on 12 June and are still waiting for it to arrive. We have had to email Cliffside every time and are just told “sorry for the inconvenience and delivery will be soon”. We would never use this company again, we doubt we will ever receive our order and they will not give our money back.

13 August 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this bad company

Don’t buy from this bad company. I ordered from this company on June 23. I haven’t seen my order. What a joke company. I regret ordering from them. They need to be investigated.

9 August 2023
Unprompted review
Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. This company is a fraud and disgusting. I ordered a jacket for my son THREE MONTHS ago. I have emailed three times once I was just told a blatant NO REFUND they were having shipping issues that they seem to say to everyone. I emailed again a month later and heard nothing. I paid $100 for a jacket that I have still not received. This company seems to think they are untouchable. Do not buy anything, you might as well throw your money in the bin and walk away. Someone needs to take them down as this is downright ROBBERY!!!!!! Never ordering again and writing this to WARN ITHERS TO STAY AWAY!!! Consumer protection.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

I received the white hoodie with blue butterfly on back as a present for my birthday. Absolutely love if the quality is so good and couldn’t fault it. Would definitely recommend.

21 July 2023
Unprompted review
Rated 1 out of 5 stars

Be Warned to not order

I have waited over 2month for 2 t shirts, requested Refund so many times even sent me a link to Evri over 3 weeks still no delivery, Evri not received. Now there telling me can't refund as order fulfilled, what a joke be warned not a good company to do business with im so angry,

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 2 T shirts over 2 months ago…

Ordered 2 T shirts over 2 months ago and still not received. Requested a refund numerous times and continually told my order has been fulfilled even though still not received. Unbelievably poor customer service with slow responses to emails and zero communication with the delay. DO NOT ORDER from This site.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my order

Extremely happy with my order. I got the white tee with the blue butterfly design on the back. Looks haaard. Was worried it wasnt going to come in time b4 i go on holiday but thankfully it did. Very satisfied. Will be ordering again

30 July 2023
Unprompted review

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