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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people appreciate the technology and artificial intelligence features, finding them useful for streamlining workflows and improving productivity. Customers often highlight the platform's ability to centralize various tasks, documents, and communications, replacing multiple other tools. The constant development and introduction of new functionalities are also frequently praised. However, some people were dissatisfied with the user experience, the app, and the website. Several users reported issues with slow performance, synchronization problems between devices, and a cluttered interface. There were also mentions of bugs and glitches, and some found the system complex to configure, leading to a steep learning curve.

What people talk about most

User experience

Users describe ambiguous interactions with user experience. Many reviewers praise the platform's... See more

Application

Reviewers highlight ambiguous aspects of app. Many customers praise its ability to centralize work, replacing... See more

Technology

People report positive experiences with technology, highlighting its ability to save time through... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its flexibility for custom... See more

Artificial intelligence

Customers had positive experiences with artificial intelligence. Many reviewers appreciate how AI agents... See more

Based on these reviews

Rated 4 out of 5 stars

Overall it's a great platform to use! Previously our company used Wrike, then we switched to ClickUp. We switched mainly because of the price. The platform its self does everything that we would want/... See more

Rated 3 out of 5 stars

We really like the UI, it’s a real eye candy, but the app’s speed is so irritating. There also seems to be an issue with synchronization between PC and smartphones. Sometimes I message the developers... See more

Rated 3 out of 5 stars

I have been using click up for more than 2 months now. Its definitely better than trying to use notion for task management. Few things that frustrates me or can be improved. There AI feature us... See more

Rated 4 out of 5 stars

Good system, versatile to any needs, but this adds layers of complexity to work out how best to configure for your organisation. The introduction of AI tools has been a big win.


Company details

  1. Software Company

Written by the company

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.


Contact info

3.6

Average

TrustScore 3.5 out of 5

516 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst tool currently on the market

The worst tool currently on the market. Practically unusable — slow, extremely slow.
On Safari it basically doesn’t work at all. The new UIs they keep releasing are broken, and if you happen to have a public blocklist enabled with Pi-hole or Little Snitch, parts of the dashboard simply disappear.
But the most terrible thing is the loading time: well over 10 seconds just to load pages, which often get stuck in an infinite loop and never finish loading. Gigabytes of pages get loaded into memory for no apparent reason.
They proudly boast on social media about things like “100 Billion tokens later, OpenAI sent us a plaque.” In my opinion, this only means the codebase is a mess — nothing is really being controlled by humans anymore. I’m sure there are layers of code that are “vibe coded” in their codebase that, instead of fixing issues, just keep generating more and more bugs.
I have honestly never seen something this badly made.

28 January 2026
Unprompted review
Rated 3 out of 5 stars

We like it, but it's not perfect

We really like the UI, it’s a real eye candy, but the app’s speed is so irritating. There also seems to be an issue with synchronization between PC and smartphones. Sometimes I message the developers asking why a task isn’t progressing, only to find out it’s already finished and just isn’t displaying correctly. Hope they fix it as soon as possible.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Very great social media team

I have not used the app once, but from the ads, it seems great and i would use it as a work app if i had a lot of work to do. The ads are also bery funny and professional at the same time. 5 Stars!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Hate it

Hate it, super slow, not useful, developers hate it and give a lot of resistance on it's usage

20 January 2026
Unprompted review
Rated 1 out of 5 stars

After 4 years of Click Up i wrote it on my own: in 2 days

Slow, full of advertisment, doesn't syncronisze correctly between devices.
If you expect to get a good running software you are wrong. In the beginning of my usage the product was nice. But the development went into the direction that they offer more unasked services by windows / advertisments. There came more buttons and windows and more buttons and windows that were not necessary. Today you need an organize tool to organize ClickUp. I wrote it on my own with ai in 2 days and have a perfect fast running system now that does for what i wanted to pay - but now i have it for free.

20 January 2026
Unprompted review
Rated 2 out of 5 stars

Extremely convenient

Extremely convenient

But dont ask the AI for instructions within the app itself as the AI is very confused on what exists in the websites own interface

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Overall Great product

Overall Great product. I've been using them for a while now and I think it's one of the best project management tools there is. Definitely would recommend them!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

its trash

ClickUp is one of those tools that looks impressive on paper but turns into a nightmare in reality. The interface is cluttered with too many features that no one asked for, making it feel like you are lost in a maze with no exit. The performance is painfully slow, as if it is running on a dial-up connection from the 90s, and the mobile app crashes more often than not. Customer support is practically non-existent, leaving you stranded when you need help the most. The free plan is a trap, luring you in with basic features only to hit you with expensive upgrades when you need something useful. Bugs and glitches are a constant companion, making you question why you even bothered with it in the first place. For someone in Pakistan, where simplicity and reliability are key, ClickUp is just not worth the headache. Trello or Notion would be a far better choice, saving you time, money, and a lot of unnecessary stress.

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Our 2 year experience into Click-up

We have been using ClickUp for 2 years now and it has been standing in our way constantly

* You can't edit Sprint Dates
* The board constantly crashes / does not load
* The mobile support is terrible, making it so we need to be on the computer to 'finish' the documentation we started
* Setting up permissions for various users / roles is impossible. The configurations don't do anything. They can do everything.. or can't see anything..
* While working on a document, sometimes it just dissapears when you have a network hick-up and throws away everything you have been working on

We migrated everything to codecks and it feels like we can 'breathe' again..

We are happy with certain overviews, but those are the 'basic' expectations for a Sprint Board..

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Tool for all team

I've had a positive experience- we switched to ClickUp from Jira + Asana, this is saving us costs, it is centralizing all our work in one place, and I keep discovering new features of ClickUp. I'd appreciate any paid account to have all the featrues available on forms, dashboards etc, but we are managing without for now.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Tell Mango technologies to better…

Tell Mango technologies to better target your audience, spamming users on Youtube with your ads for months. I CANNOT stand seeing your brand. Discarded you first for spammy ads. Also reported to google. And thank to that we went with ASANA pro, after testing your clickup trial.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

A Perfect All-in-One Solution for Companies

ClickUp is one of the best solutions for companies looking to streamline processes, improve collaboration, and manage work efficiently. It offers powerful features, flexible customization, and an intuitive interface that makes it easy for teams to stay organized and productive. Highly recommended for any business that wants to optimize workflow and keep everything in one place.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Support lack knowledge, software lacks functionality

Support lack knowledge and simply lie to get you to upgrade. I was told that if I upgrade the functionality I wanted would be available. It literally doesn't exist and is only a suggestion in the user submitted requests. The software lacks basic functionality you would expect of project management software, even on the paid tier. There are apps out there that have everything clickup does on it's paid tiers for free. The limits, even on the paid tier, are too severe to run a small company. Can't filter or export timesheets, limited task automations. It's just not very good.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

This platform is a complete disaster.

This platform is a complete disaster.
Starting my company with ClickUp was one of the worst decisions I’ve ever made.
Avoid it at all costs and look for another solution — literally anything else will be better.
Even building your own internal system makes more sense than dealing with this mess.
The paid packages are a scam. Don’t waste a single penny on ClickUp.

5 December 2025
Unprompted review

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