Clickstay Reviews 

173
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent website and service, much cheaper than many similar websites also. The third party company we were passed to were okay but really showed how professional the service you get from Clickstay i... See more

Rated 5 out of 5 stars

We used clickstay for our Bulgaria holiday.. they were really good helpful listened to what we were looking for and found the perfect villa for is all.. would highly recommend clickstay for our next h... See more

Company replied

Rated 1 out of 5 stars

Property no 340939 (MUC 154473) Pollenca, Mallorca, Spain. Last minute booking on-line services went pear shape. Villa was available. In the process of booking, found out the next morning (!) our book... See more

Rated 5 out of 5 stars

Just returned from yet another wonderful week in our favourite spot in Golf del Sur. This time a larger villa to accommodate our grown family. 20 of us celebrated Bill & my 60th anniversary in the bea... See more

Company details

  1. Vacation Rental
  2. also in
  3. Cottage
  4. Holiday Accommodation Service
  5. Holiday Apartment Rental
  6. Holiday Home
  7. Vacation Home Rental Agency

Written by the company

Book villa holidays with Clickstay: choose from over 69,000 villas, apartments and holiday rentals and book direct with the owner. Create your perfect family holiday with peace of mind via our secure payment system.


Contact info

  • Durham Street 1-45, SE11 5JH, London, United Kingdom

  • clickstay.com

4.2

Great

TrustScore 4 out of 5

173 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(173)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great holiday at Amarilla

We had a great holiday at Amarilla
Golf Villa Apartments - from the correspondence with Jon to the team at the 19th Hole - all were very friendly and helpful. The apartment was ideal- clean spacious and with a lovely view over the golf course- we would love to return .

18 October 2024
Unprompted review
Rated 5 out of 5 stars

We have used Clickstay for many years…

We have used Clickstay for many years and have never had a problem. Booking is so easy and the information and photographs of the properties provided have always be spot on. Any questions you might have are answered promptly. Will certainly use Clickstay again and recommend to family and friends.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

All you need to choose and book your holiday securely.My family have used Clickstay.com…

My family have used Clickstay.com several times now. We use Clickstay because it makes the whole process of booking straightforward. They provide detailed information on holiday homes, as well as photographs and reviews. Through their platform, you can check availability and ask questions about the venue and they always answer queries. They also provide information on booking your holiday securely. I will definitely be using Clickstay.com again.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, quick easy booking process and easy to ask questions. Able to pay directly through the website. I would be happy to book with clickstay again

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Company. Great communication. Great villas.

This company was excellent at communicating with me regarding my holiday. The villa on their website was as pictured. In fact it was far better than we expected. I will definitely be using this company for my next great villa experience. Thank you clickstay 😊

10 July 2024
Unprompted review
Rated 5 out of 5 stars

We booked in Ayia Napa

We booked in Ayia Napa, Cyprus, 4 apartments, for our second time and, as always, we had a great experience. The process was very easy the communication with them was very easy and fast. For sure we would use Clikstay for our next vacations.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Trusted Company

As a family we have booked a few villas through Clickstay. Their website is easy to navigate showcasing the villas with lots of pictures & information. We have never had any issues. Emails & phone calls have been responded to with professionalism & friendliness. We will be definitely booking our next villa holiday with Clickstay.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Great booking site

We recently used Clickstay to book a villa in Croatia for our summer holidays. Clickstay made booking and paying very easy. We could log on any time and check out our balance. We could also use it to contact the villa owner which made the whole process very easy. We have used a few other websites previously but this was one of the easiest to use.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid if you want protection following any problems with property owners

We submitted a complaint to Clickstay against the property owners for a number of reasons including a listing not as described, owners/agent being rude and aggressive and an unjust theft of 250EUR from the security deposit. This was essentially ignored and the owners request granted for our deposit money. Do not expect any protection as a holidaymaker, they exist to serve the needs of their target market which is the Property owners themselves. I have submitted a factual review of our experiences on the Property page but I will be staggered if they publish it to protect the owners.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

A good website to book a villa

Have used Clickstay for the past two years to book a villa for family holiday. A very easy and straightforward website to navigate and the booking process is user friendly. Communication throughout the booking period was great. I would definitely recommend Clickstay.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

We use clickstay most years for our…

We use clickstay most years for our villa rental and haven't been disappointed yet! Fab choice of places quick and easy to search exactly what you are looking for and when. No doubt these will be our go to for our next booking.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Colin

Colin - Family from Maldon, United Kingdom · July 2024

Booking villa Avagarosa in the Algarve with Clickstay was straight forward and when contacted the owner responded promptly. The villa is accurately described, competitively priced, clean, spacious and well equipped. The courtyard area is great for Alfresco dining and the swimming pool superb - we spent hours in it as the weather was so hot! It’s just a few minutes stroll to the village centre which has a bar; snack bar; well stocked mini market; general store and couple of restaurants. If you don’t mind a 15 minute walk then a couple more restaurants can be reached - the set price lunch and dinner menu at ‘Restaurante Cozinha da Avó is very popular with locals and should you want to venture further afield independent transport is an obvious advantage and with the central location of Sesmarias, a choice of towns, beaches, restaurants and supermarkets are all within a ten minute drive. We had a lovely family holiday at Villa Avagarosa, thank the hosts and commend it. Would we return - yes of course.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Filthy apartment

On arrival at mirroflores penthouse apartment we found if was filthy,neighbouring apartment owners said it had not been used for months.We found poo in the toilet---33° so you can imagine the stench--broken and cracked toilet seat mended with sellotape,fridge and freezer covered in mold,advertised as having dishwasher and toaster but it didn't have them,bedding pillows dirty and yellow,windows filthy and many more issues.They sent cleaners in and they did a quick 2 hour clean but still loads of issues.Was told to buy what we needed and they would reimburse us so gave them a list and they said it was fine and go ahead and buy them,broom,dust pan and brush,pegs 2 coffee mugs tea towel and toaster,which we did and they never had the decently to pay so we was then nearly €50 out of pocket, absolutely disgusting.Complained nearly every day with no reply or compensation.Discusted we had to live in the apartment for over 3 weeks.We are 71 and 76yrs what should have been a relaxing holiday turned into a holiday from hell.No apology from clickstay,they take your money and then don't want to know if your satisfied.I have plenty of photos of the state of the penthouse.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Really good site to book accommodation…

Really good site to book accommodation through. Easy to use, great communication sent directly to homeowner, easy to make payments. Photos were a good representation of the property. A trustworthy site to use.

19 June 2024
Unprompted review

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