Clickfreebackup Reviews 

65
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Repeatedly locks up after downloading around 30 photos and then doesn’t recognize the iPhone 15 from which I am trying to transfer photos. It only has 128 GB of memory, which these days is like a toy... See more

Rated 1 out of 5 stars

Absolute rubbish, I'll have to take it's word it backed up everything but when my pc broke and i tried to recover photos and music onto new laptop it couldn't be done. Complete and utter rubbish. Just... See more

Rated 5 out of 5 stars

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but... See more

Rated 5 out of 5 stars

Received as a Christmas present, initially a little concerned about its use, however having contacted their support team by email, with their help they ironed out the problems I had encountered and re... See more

2.9

Average

TrustScore 3 out of 5

65 reviews

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2.9

All reviews

(65)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Loving The clickfree had it for about…

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but what app doesn't have it problem keep up the good work and can't wait to see what's in the next update I would definitely recommend it to back up to the pictures and videos you love.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

Stopped Working After 6 Months

Initially (about 6 months ago) it worked but slowly stopped working. To start with, it would take several attempts to recognise the device when it used to connect straight away, then it would take ages to download photos when it used to download very quick. Then one day it just refused to work. I tried and tried and it kept asking me to download the app although I had obviously done it already. I thought OK I will refresh the app, but the “new” app looks completely different and is asking me to register although I had registered months ago. I am reluctant to return it for a refund as it did work before and might still have my photos in it. It feels like a con. What a waste of time and money.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Its rubbish dont buy

Clickfree no longer trading but another company is still making Clickfree.. On trying to use it it would not recognise the clickfree gadget was plugged in so it is less than useless. One Red star as do not buy QVC have no more left anyway so Im getting a refund ??

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Great value for money

I bought this as a extra Christmas present for my wife, but having watched how easy it was to use on the QVC UK channel, I bought one for myself.
Very easy to use, from downloaded the app to gathering all your photo's in one place.
Also registration is easy as well

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Bought this for Christmas present and…

Bought this for Christmas present and unable to register it. Looked on line and the company that makes this has closed down. It also seams lots of people are having problems with this click free pro. It will be getting returned. Do not buy this product.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I have had this sitting on the side a while

I have had this sitting on the side for a while. I am in my 60's and was very apprehensive to use it.
My partner died recently & I did not want to loose my last photo's of him, so I thought I would have a go.
I had no need to worry. Very easy to down load the app and I just followed the onscreen instructions.
I only had about 2000 photo's on my phone. It took all of 20 minutes.
I feel very relieved that my precious photo's are now safe.
Looking forward to using this to it's full potential with old photo's from my album too. Great product. Highly recommend.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product, Love it

This click free plus is a fantastic tool which has transformed my photos to the best quality, For the price I would recommend this. Old photos can be transformed clearly & can turn black & white in to colour. A very smart tool has been invented.

8 December 2024
Unprompted review
Rated 1 out of 5 stars

ClickFree charge $ for support.

Called for support at 1-866-680-0516 and he want my credit card and personal information to answer just a simple question. I asked to talk to his supervisor which he refused.
Called 1-905-482-3241 and explained that I already called the above number but he also asked me for my personal information and credit card number to charge me for answering a simple question.
DO NOT BUY CLICKFREE PRODUCTS UNLESS YOU WANT TO PAY FOR SUPPORT!!!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Impressed

Just got my Clickfree well and truly amazed with what it can do .It took me a day to get my code to register it but well impressed with it 10/10

21 November 2024
Unprompted review
Rated 4 out of 5 stars

Love this app

Love this app. It is so easy to use an being user friendly gives advantages of access to all my digital equipment. I would recommend this app and device to anyone.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Doesn't work

Doesn't work! Plug it in and it is not recognized. Plug and plug numerous times. Waste of money. Don't buy buy it.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

Complete waste of time. If you plug it into the Android phone about 30 times, you might get it to recognize it ONCE, if you miss it, you will start with another 30 times. It will never recognize the device. Customer Support is no help and completely useless. DON'T WASTE YOUR MONEY ON THIS GARBAGE!

2 September 2024
Unprompted review
Rated 3 out of 5 stars

Not impressed with the app

I tried out Clickfree on our iPad (recent model) and installing the app was a breeze. However, using it was not. First thing, auto-rotate didn’t work. It works on every other app/screen on this device. Second, on trying to start backing up photos/videos, I just couldn’t get it to proceed with contacts backup disabled so I had to enable it (why?). Then it had a problem recognising the storage device. After several unpluggings/pluggings back in and closing/relaunching the app it finally worked and backed up the photos (121 MB in all). I then deleted the single .vcf file (contacts) it had stored. Then looking at what it had stored (moved device to a PC) all the file names were unrecognisable alphanumeric sequences. The physical storage device is great - basically a universal USB stick with micro USB, USB C, USB A and Lightning connectors, with the memory card cleverly stowed in the USB A connector, but the (iPad/iOS) app needs a complete rethink.

26 July 2024
Unprompted review

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