Cleverjewelry Reviews 

89
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the jewelry items were of extremely cheap quality, tarnished very quickly, and turned their skin discolored after wearing. Shoppers also noted unexpected shipping delays from overseas locations along with extremely frustrating return policies requiring costly international postage fees. Though some customers experienced significant problems, a small group of people were ultimately satisfied with their purchases. These reviewers specifically praised the helpful customer service team, lovely presentation boxes, and attractive products that arrived promptly. Additionally, a few buyers mentioned that they loved the sentimental cards included with their orders.

What people talk about most

Product

Reviewers highlight negative aspects of product, frequently complaining about poor quality and misleading... See more

Quality

Users describe widespread dissatisfaction regarding the poor quality of the jewelry and materials used. Many... See more

Order

Customers had negative experiences with order processes, frequently facing significant delivery delays and... See more

Refund

Clients share negative opinions on refund processes, consistently highlighting major difficulties and delays.... See more

Delivery service

Consumers express deep dissatisfaction and frustration with the delivery service. Reviewers consistently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely terrible experience. Bought a bracelet for my sisters Christmas present. It never arrived until January. Shipped from China but you need to return to Australia at your own cost if you... See more

Rated 1 out of 5 stars

One star is generous but that's the lowest I can give. Shipped from China despite being Australian company. Appalling quality. Allegedly the ring is sterling silver but weighs virtually nothing and th... See more

Rated 1 out of 5 stars

I purchase 2 Big Sis little Sis bracelets . Tarnished within weeks . Very poor quality and when i wrote to their customers services i was told unable to offer a refund or replacement as i am outside t... See more

Rated 1 out of 5 stars

Nice presentation box, nice sentimental card. Awful quality necklace, dull chain, no sparkles in the stones. Will probably turn your neck green after wearing it. Wish I had read the reviews, very disa... See more


1.4

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(89)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheap nasty ring, bad service

Eventually sent my order after I had to chase a number of times. Sent a cheap, nasty looking ring which is definitely not sterling silver. If I had the energy I would try and get a refund

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Wish I’d read these before ordering

Bought a Mother/Daughter love knot ring last year to give to my daughter who is going to work abroad for a year. Gave it to her a month ago, she loved it…..but it turned copper colour and a stone fell out within a week or two of wearing. Her finger turned green. Poor quality and definitely not sterling silver. Contacted company, sent photos, to be told purchase date was out of their initial 30 day returns policy despite not being as described, faulty and not fit for purpose. Very disappointing and poor service. Would not buy from this company again.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Faulty item- DO NOT BUY FROM THIS COMPANY

As reported by another lady, I bought 3 mother and daughter rings. I wore the ring for 4 days and it turned copper. Contacted customer services to be told by Linda that it is out of warranty (but it is faulty). There is no warranty on their refund policy or terms and conditions, just 30 day return if you change your mind. The rings are not fit for purpose and faulty and they are trying to hide behind a lot of words. Who puts a warranty on jewellery unless they are trying to scam their customers.
DO NOT BUY FROM THIS COMPANY. To get a refund on a faulty ring, they are saying I have to pay for postage to Australia which will put me more out of pocket. This is not stated on their website.
Looking at social media posts, they post almost daily with only a few comments- suggesting they delete posts daily to hide bad reviews. Each post is different looking at the comments. Also their Facebook page has not been updated since 2022 also suggesting they have a lot of unsatisfied customers.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a mother daughter ring

I ordered a mother daughter ring, which states on their website sterling silver. This has been worn a couple of times and is already turning bronze there is also no markings to suggest it’s sterling silver!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Ordered 3 mother and daughter rings…

Ordered 3 mother and daughter rings which came and are lovely I had concerns that they would not arrive but an email answered promptly by Linda put my mind at rest With so many scammers around it’s good to be able to vouch for this company and the quality of their goods

2 December 2023
Unprompted review
Rated 1 out of 5 stars

Incomplete order

Received the ring I ordered, but unfortunately they did not enclose the sentimental meaning card to go with it. I have messaged them on Facebook & emailed the company, but unfortunately they have not replied. I contacted the company, so they have had plenty of time to respond. Unfortunately it doesn't look like I will ever be receiving the card to wrap with the ring I purchased as a Xmas present 😔.

15 October 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look