Clement Browne Reviews 

793
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A fantastic experience throughout. The initial Zoom studio appointment was extremely helpful and made the whole process clear and straightforward. Steve managed both the survey and fitting with profes... See more

Rated 5 out of 5 stars

Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... See more

Rated 5 out of 5 stars

From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... See more

Rated 5 out of 5 stars

This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... See more

Company details

  1. Window Treatment Store

Written by the company

We manufacture, supply and fit beautiful window shutters.


Contact info

4.2

Great

TrustScore 4 out of 5

793 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(793)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had shutters fitted in the…

Just had shutters fitted in the bedroom, had to wait a long time for them due to current events but well worth the wait. Daniel did an excellent job, very professional adhering to all safety precautions and cleaned up after him. Would use them again and can highly recommend Daniel.

28 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quote and service from…

Excellent quote and service from Daniel. Very polite, informative, thorough and friendly. Really confident he would do an excellent job with fitting. Can tell he genuinely enjoys his job and wants to do his best, which lovely and reassuring to see!

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, they look amazing, great quality and were considerably cheaper than one of the other companies I had quote for the work so was a no brainer and thoroughly recommended. Andrew, our installer, was a real nice guy and very friendly enjoying his work, which was to a very high standard. If you’re considering getting shutters then look no further, I will be purchasing more for the bedrooms.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Our whole experience with CB has been great. They have been very clear about the process, the amount time etc. The shutters look great, couldn't be more pleased.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. About 25% of the price for quotes in my local area (south West London), and high quality. Andrew, our fixer, was brilliant - funny and cheerful, tidy and diligent. Would highly recommend.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Transformed my rooms

I had a large patio door, large square bay and a smaller window fitted. Very impressed with everything about this Company. From the original visit which was helpful, informative but certainly not pushy. I was even able to get an approximate quote online to save everybody's time and safety. I was then kept informed and somebody always available to answer queries in spite of COVID. Fitted today by Daniel who was punctual, very polite, considerate, efficient, informative and extremely hardworking. Most of all he was as particular as if fitting in his own home. Clean and tidy in his work at all times. Extremely professional service and will definitely be using them again and requesting if Daniel can fit them. Would not hesitate to recommend them.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We are delighted with our new shutters. Our installer meticulously measured our old Edwardian windows for a perfect-fitting final product.
We went for bespoke cafe shutters with a curve to match existing sash windows and this was no hassle, Clement Browne accommodated our bespoke request with ease!
Highly recommend.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

We absolutely love our shutter blinds!

From the the consultation, our fitter Ryan was professional and friendly. His product knowledge was excellent; answering all our questions, and putting our minds at ease.

The installation was simple and Ryan installed the shutter blinds with little fuss. We absolutely love our blinds and we would definitely recommend Clement Browne to anyone looking to improve their home.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Really pleased with our shutters, they look great. The experience with Clement Browne was great from start to finish. Very friendly, helpful guy who came to do the quote, and a really professional, courteous installer. Would recommend.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

I was apprehensive but not disappointed

I was apprehensive due to the cost and having to commit the full amount upfront, but I'd done my research, got a few comparisons and whilst CB wasn't the cheapest the quote process gave me lots of confidence in their professionalism and product plus really great reviews, which is why I choose them. I was not disappointed in the slightest and won't hesitate to recommend CB to anyone looking to buy shutters.  They are an investment, but they look beautiful and the whole process, from quote to fitting was reassuring, with well informed, professional and courteous CM staff the whole way through, which was significantly better than other firms who I approached.  

I have to say I am very impressed with Daniel the fitter, from before he arrived right the way through.  He was considerate and informative throughout, from letting me know he was due to arrive shortly, taking care to remove his shoes, unloading the van without leaving doors open more than necessary, covered carpets where he was working and cleaned up each room before moving onto the next.  Given that my daughter and I both work from home there was very little disruption to us and he was a pleasure to have him around.  I wish all trades were as considerate and pleasant.  As for the products, I think he had his work cut out as our windows are old Victorian bays and have suffered with movement through the years, but given the challenge I am very very pleased with the beautifully finished end result.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Clear Quotation and Survey…

Excellent Clear Quotation and Survey from Daniel.
Daniel Nicols came to quote us for shutters. We were very impressed by his knowledge and valued his opinion about what he thought would work for us in the window.
He left us feeling like he would do a really good job if he fitted the shutters in our house. Clement Browne also was recommended to us by a friend who has been really happy with her shutters.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Value for money, customer service and fitting

This is a brilliant company and I cannot fault any part of the service. The price was by far the best quote we had for a big bay window and two bedrooms. The product is of an excellent quality and the fitting was faultless. The fitter Kevan was great at working around the household, in a safe Covid way. When he left it was spotless clean and you couldn't even tell he had been in the house. Will defiantly go back to them if I need anymore doing.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Despite the current climate, I was kept informed every step of the way regarding my shutters . They were fitted with great expertise and they are very good quality . Their consultant Andrew was excellent . I would not hesitate to recommend this company for exceptional service and quality ...

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Best choice ever!

Thank you Clement Browne, we couldn't be happier with our shutters. It's amazing how much they change the interior of all rooms and the outside look of the house as well. We decided to do this in all rooms and we don't regret. Great customer service throughout and Andrew did a fantastic job, perfect installation, spotless work and such a kind and pleasant person to deal with. I hope this helps othet customers make up their mind when reading this in the same way the good reviews helped us! Brilliant company! Vanesa & Leandro

16 February 2021
Unprompted review
Rated 5 out of 5 stars

The blinds look stunning

Daniel has done a smashing job fitting the blinds, even arranging a second visit to make sure all the little details were finished off. The 4 bay windows look outstanding.
I would certainly recommend Clement Browne for first class products and service.
Thanks Daniel and Stacey

15 February 2021
Unprompted review
Rated 5 out of 5 stars

shutters

I've just had my second set of shutters from Clement Browne fitted and once again the whole process went smoothly from start to finish. Ryan was incredibly helpful and professional at times and the end result transformed the room. Well done.

15 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look