Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Dont enquire or apply, it goes on your report.
Sends me a list of companies stating my score is so good i can apply for XYZ....
Which i tried, and was rejected from all, then they have shown up on my Equifax credit report, Which does not match Their Equifax report on the Clearscore site either. I regret using this, its actually made me worse off than i was prior to creating an account on this.
Now im calling these companies asking them to take the enquiry off of my credit report, which i got for FREE in detail off Equifax site themselves.
Why even send me a list saying that my score is so good, apply - And then my score is damaged - And NONE of those on the list accepted me - Be warned.
14 October 2024
Unprompted review
Reply from ClearScore Australia
Hi Jash,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration about the offer and would love to sort this out for you. There are a few reasons why an application might be rejected. have a look at the link below and contact us if you have more questions. help.clearscore.com.au/hc/en-us/articles/12836380276114-Rejected-for-offer (http://help.clearscore.com.au/hc/en-us/articles/12836380276114-Rejected-for-offer)
You can also ask the lender directly as the decision comes from them. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au).
Many thanks,
Kevin
I did not sign up for this service
I did not sign up for this service. I do not wish to create an account to allow me to cancel emails. Looks like my account details have been leaked from Experian when I recently instructed them to place a ban on my credit reports. This breach of confidentiality is unethical and disturbing.
Brenda B
19 September 2024
Unprompted review
Reply from ClearScore Australia
Hi Andy,
Thanks for your review, we appreciate you taking the time to leave us feedback and apologies you're getting ClearScore emails.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.
Many thanks,
Susan
Downloaded the app
Downloaded the app, entered my details to advise me that they can not provide my score and directed me to visit equifax to get my credit file. Don't think it is useful.
30 August 2024
Unprompted review
Reply from ClearScore Australia
Hi Fred,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We acknowledge your concern regarding your credit score and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Kevin
Very handy app but be cautious
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being successful in getting a loan and was knocked back each time. Now I look like a fool and been set back as I've applied for loans x3.
6 July 2024
Unprompted review
Reply from ClearScore Australia
Hi Laurie,
Thanks for your review, we appreciate you taking the time to leave us feedback.
Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Zain
It is good to know your credit score
It is good to know your credit score, especially if you want to apply for a loan.
6 August 2024
Unprompted review
Keeping my head above water
For the first time my score is nearly 100 intend to keep it that way
3 May 2023
Unprompted review
Affordability score integration a risk
The credit scores from Experian + Illian are fine. It's this new affordability score that's been added that's a huge red flag for this app. It asks for your bank credentials (yes, the very same credentials you use to sign in to your bank and which your bank reminds you, 'you should never share with 3rd parties'). This kind of thing should be using Open Banking. It's 2024 and they can and should do better. Use that feature at your own risk.
15 April 2024
Unprompted review
Reply from ClearScore Australia
Hi Jake,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us atcomplaints@clearscore.com.au (mailto:complaints@clearscore.com.au).
Many thanks,
Zain
Easy access
Easy access, frequent updates. I can keep track of my records easily
15 April 2024
Unprompted review
The company gives inadequate advice…
The company gives inadequate advice saying your credit score has gone up which has not so it's totally inappropriate it seems there's no way to improve your score
25 March 2024
Unprompted review
Reply from ClearScore Australia
Hi John,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.
Many thanks,
Susan
Reply from ClearScore Australia
Hi Paige,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.
Many thanks,
Susan
Clear score tells me my score is 605
Clear score tells me my score is 605, but equifax says I have below average credit score. Going off clear score credit score. I would apply for loans and get knocked back. Now my credit is so low because of this miss information because of denied applications.
11 March 2024
Unprompted review
Reply from ClearScore Australia
Hi Stevie,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au).
Many thanks,
Kevin
Quick and clear
Quick and clear, easy to use, great advice to improve credit rating.
19 February 2024
Unprompted review
Reply from ClearScore Australia
Hi David,
Thank you so much for your feedback!
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore/DriveScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Kevin
10/10
Accurate
Handy knowledge to have
Great recommendations
Easy to access and use
Quick check in via app
15 January 2024
Unprompted review
Reply from ClearScore Australia
Hi Bronwyn,
Thank you so much for your feedback!
We appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore/DriveScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zain
clear score website
I found clear score website, very easy to use easy to register and keep an eye on my credit report and score. Also good to have to make sure that there is no suspicious activity on my account. I checked clear score at least once a week
3 January 2024
Unprompted review
Reply from ClearScore Australia
Hi Wayne, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Shane
Reply from ClearScore Australia
Hi Wayne, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Clearscore - a decent site
Clearscore are good and reliable. Albeit too much trying to convince you to take out more products.
1 April 2023
Reply from ClearScore Australia
Hi Ian,
Thanks for your feedback!
We really appreciate you taking the time to comment and positive feedback is always welcomed by the team.
Thanks,
Shane
Fantastic Service
A fantastic, non invasive way to find out how you are tracking financially. Gives you the opportunity to get to your absolute best before you put yourself out there.
15 September 2023
Unprompted review
Reply from ClearScore Australia
Hi Claire, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
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