Lightning Roulette on mobile data near the station went wrong first: casino search with Revolut showed the slot but the launch button stayed disabled. Mobile page made the casino status feel like a su... See more
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during lunch I opened favourites on shared flat wi-fi; casino search with case #63356 showed the slot but the slot button never activated. Email update turned the bonus screen into guesswork after 18... See more
I used the promo on Live Roulette since it was listed Then support pointed me back to the same confusing rules I stopped using the bonus once the figures no longer added up It was a small i... See more
The problem started at Document check Fri 12:51: KYC email said one file missing on a tablet using hotel Wi-Fi, casino profile showed three. Profile page stayed stuck on ticket #98438
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LolaJack | 400% bis zu 15.000 € + 400 FS
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Mobile cashier Thu 8:42
Mobile cashier Thu 8:42; the payout button after 10 minutes sat behind the phone keyboard. Transaction log sent me to the cashier after another refresh.??
I used the promo on Live Roulette since…
I used the promo on Live Roulette since it was listed
Then support pointed me back to the same confusing rules
I stopped using the bonus once the figures no longer added up
It was a small issue until the account pages continued disagreeing
No thanks, I’m done for now
The problem started at Document check…
The problem started at Document check Fri 12:51: KYC email said one file missing on a tablet using hotel Wi-Fi, casino profile showed three. Profile page stayed stuck on ticket #98438
Profile status Wed 10:13 looked fine
Profile status Wed 10:13 looked fine, then transaction history and bonus history with case #19958 used different statuses. Message centre stayed half-loaded with no explanation.
German account
German account, English site, still Casino profile showed verified, cashier behaved like I was not verified
I uploaded the same driving licence…
I uploaded the same driving licence again today..
Ticket #44800
Ticket #44800; the reply on hotel Wi-Fi with a tablet sent password-reset advice for a payout question. Support reply gave a vague status note on ticket #37216.
why cant support see wagering logs?
reload bonus vanished again.
I spotted it after Nick on contact form…
I spotted it after Nick on contact form because email and live chat after 12 minutes answered the same payout two ways. Profile page showed the opposite of the profile page on ticket #12261.
third agent tonight and each one wants…
third agent tonight and each one wants the whole deposit story again.
Support ignored ticket #19827
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