Cindy was professional, well-informed and patient when I was slow to respond. Before we did anything else, she asked me what was important to me, and when I answered she then asked follow up questions... See more
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At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.
Contact info
3 Corporate Drive, Suite 300, 06484, Shelton, United States
- 1-888-992-0738
- customercare@clearmatchmedicare.com
- clearmatchmedicare.com
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Yes my agent did super grea
Yes my agent did super great explained everything in detail
The representative was incredibly…
The representative was incredibly knowledgeable about health plans and was able to solve our problem rapidly! She was fantastic!
A very patient and understanding…
A very patient and understanding representative. We did have to conduct up to 4 calls together due to no fault of The Representative. I was doing my part to contact physicians to confirm that they take Anthem Blue Cross Blue Shield.
It was very easy…
It was very easy and my agent was very knowledgeable at getting me the best plan that fit my needs.
I couldn’t ask for a better agent to…
I couldn’t ask for a better agent to assist me in making this choice
Mr Gordon was sooo professional and…
Mr Gordon was sooo professional and kind, and knowledgeable I realy trust him
Was given great service.All my…
Was given great service.All my questions answered professionally.
Remember to be honest.
Speaking with the agent I felt like I…
Speaking with the agent I felt like I was Speaking with a friend that was looking out for my best interest.
Kendra Bennett is very professional
Kendra Bennett is very professional. I want to say thank you . She is being very helpful to me
God Bless you
They were very helpful and explained…
They were very helpful and explained things very clearly
This is difficult to write
This is difficult to write. My agent went out of her way to give me the best options and thoroughly analyze all my choices financially and health-wise. She put enormous time and care into learning all my needs as far as Medicare goes. And in the end, I feel like I had my needs met and am enrolled in all the best plans that fit my needs.
With that said, the amount of time it took was extremely stressful, and more often than not, in my view, it was due to the agent's difficulty with navigating the very systems that she needed to use to match me up with the best plans and to enroll me, as well as an overall inability to remain focused and efficient. Conversations went on for over an hour almost inevitably as we skipped around from one thing to another, or she struggled with some online information or form. On numerous occasions I found myself asking whether she had done a certain task before and, if she had, how it she could be having trouble with it. Other times I almost had to forcefully redirect the conversation because she would have skipped to something entirely different.
One case in point is that the agent was on the phone with me while I submitted my Part B application along with my employer's form. But she failed to tell me that I needed forms for all my employers going back to age 65. That set back the Part B enrollment by a week. How could she not know that or say something while I was filling out the forms?
So, I really don't know what to say. I'm happy with the result, and certainly the agent was friendly and extremely hard-working on my behalf, yet I also feel like it might have all been wrapped up in half the time.
Jason was so helpful and patient
Jason was so helpful and patient. Answered my questions
Annual Insurance Renewal
The company was able to walk me through the new insurance and most was accurate, but unfortunately they said certain doctors took the plan, when in fact they did not. I guess the advice I’d have would be trust but verify. Losing one long-term Dr. because he doesn’t participate in my insurance plan was a drag.
My agent was great
My agent was great! Explored different plans and options and helped me find a medicare plan that works great for me. Thank you again!
I know almost nothing about the…
I know almost nothing about the insurance, your agent Mr Erv Schultz spent more than one hour very patiently explaining everything and helping me to make all decisions; I am so appreciate.
Helped the Old Lady
Juan Veccione was my agent. He was kind, patient and took the time to answer my questions.
The agent I work with was a great…
The agent I work with was a great agent. Everything was great thank you for your help.
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