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CleanMyMac by Macpaw Reviews 

3,362
•
TrustScore 4.5 out of 5

4.7

Software Company
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Review summary

Created with AI, based on recent reviews

Evaluating 1,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how intuitive the application is to use and how effectively it maintains their computers, keeping devices running smoothly and completely free of unnecessary clutter. Users frequently mention that the software is fast, highly reliable, and delivers exceptional support whenever assistance is required by consumers. Some reviewers were not happy with certain lifetime license policies, encountering unexpected difficulties regarding paid updates, confusing subscription terms, or delayed refund requests. Furthermore, people also noted occasional unresponsiveness from customer service agents, alongside rare unexpected issues involving file deletions during routine scans.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it is very easy to use and helps keep their... See more

User experience

People report positive experiences with user experience, highlighting the clean, modern interface and simple... See more

Quality

Reviewers highlight positive aspects of quality, noting that the software is fast, effective, and reliable... See more

Customer service

Users describe positive interactions with customer service, often highlighting fast response times and... See more

Application

Consumers find application to be exceptionally helpful, expressing high satisfaction with its ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used and rely Macpaw CleanMyMac in its many iterations regularly on my Mac Mini for several years. It performs well and keeps my Mac clean and running well. I rely on it. Highly recommended

Rated 5 out of 5 stars

I've been using CleanMyMac since 2012, (14 years), I find it very helpful to keep my computer up-to-date and protected from viruses and malware. I guess my only complaint would be that I purchased... See more

Rated 5 out of 5 stars

I've been using Clean my Mac for a couple of years now and it's an excellent product. I find it very easy to use, and helps keep my Mac running at top performance. No hesitation recommending

Rated 5 out of 5 stars

Brilliant product from a superb company. This product saves be housrs each week, keeping my Mac's running smoothly. It simple, easy and does what it claims. And aprt from this, I feel better suppo... See more

Company details

  1. Software Company

Written by the company

CleanMyMac is an all-in-one Mac optimization software that removes junk files, protects against malware, and boosts performance. On average, users remove 15 GB of junk in under one minute on their first scan. It’s built by MacPaw, a global technology company founded in Kyiv, Ukraine, with offices in Boston, MA and the EU, that creates a digital ecosystem for Mac users. CleanMyMac packs 25+ tools into a single app. Smart Care cleans junk, speeds up your system, removes malware, updates apps, and finds duplicates — all in one scan. Malware protection is powered by Moonlock, MacPaw's cybersecurity division, with real-time threat monitoring. You'll also find app management, privacy cleanup, cloud storage tools, and disk space visualization. Is CleanMyMac safe? It's Apple-notarized, and MacPaw holds ISO/IEC 27001:2022 certification — an international standard for information security. Is CleanMyMac legit? Read real reviews from verified customers on Trustpilot. CleanMyMac has also been featured in Forbes, TechCrunch, and Macworld, and won the iF Design Award in 2026. Try it free for 7 days, then choose an annual subscription or one-time purchase. We accept credit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed via Paddle, our trusted payment partner. Try with confidence — we offer a 30-day money-back guarantee.

The easiest tool to keep your Mac flawless

Written by the company

Apple-notarized & ISO 27001 certified
CleanMyMac is officially notarized by Apple, confirming it's safe and free of malicious components. Built by MacPaw — an ISO/IEC 27001:2022 certified company with 18 years of Mac expertise and over 30 million users worldwide.
Award-winning Mac cleaner & security tool
CleanMyMac packs 25+ tools for cleanup, optimization, and real-time malware protection powered by Moonlock, MacPaw's cybersecurity division. It’s an iF Design Award winner, featured in Forbes, TechCrunch, and Macworld. Every fifth Mac in the world runs a MacPaw app.

Free 7-day trial + money-back guarantee

Full refund within 30 days. Free 7 days to try.

Try CleanMyMac risk-free. Get a full refund within 30 days of your annual purchase or within 14 days for monthly plans. We also offer a free 7-day trial with access to all features — so you can try before you buy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,362)

2,028 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I've had excellent service over the years and certainly recommend this service to anyone who is looking for comprehensive care of their Mac. Thanks to all at CleanMyMac.

24 April 2026
Rated 5 out of 5 stars

Whenever my Mac seems to be dragging…

Whenever my Mac seems to be dragging its heels, on a 'go slow' or simply unwilling to hurry up I run a suite of programs from the Clean My Mac App. It's like magic, my Mac speeds up, has more free space and now it tells me if I have any duplicate files. I love it, the App's never let me down.

17 April 2026
Rated 2 out of 5 stars

I have an issue with Clean My Mac

I have an issue with my M3 Max Apple MacBook Pro. Clean my mac used to be able to safely eject my external photo editing SSD drive. Now it cannot. But if I shut down Clean My Mac entirely from running any service then I can safely eject my external SSD. I’m confident Clean My Mac messes with the ability to safely eject drives.

24 April 2026
CleanMyMac by Macpaw logo

Reply from CleanMyMac by Macpaw

Thank you for your feedback.

We’re sorry to hear about the difficulties you experienced when trying to eject your external SSD.

External drives may remain in use due to active background processes, indexing activity, Spotlight, photo-related applications, cloud synchronization services, or other software interactions running on the system. We understand your concerns about possible interaction with CleanMyMac in this situation.

If you continue to experience this issue or have additional questions, please feel free to contact our support team at support@macpaw.com, and we will be happy to assist you further.

Rated 5 out of 5 stars

I have used this product for years and…

I have used this product for years and it does what it says on the tin it’s fast, effective and reliable. There is no product that comes close too it, use this with confidence and see the other great products available from this software company.

24 April 2026
Rated 5 out of 5 stars

It does what it says on the tin

It's a really useful tool as it covers all aspects of cleaning, clearing out and fine tuning my iMac. The only thing I can't seem to do is check the Time Machine for excess clutter. I keep getting messages that it is nearly full. Perhaps someone can advise me on that matter. Apart from that, I am very happy. that it keeps my iMac nice and tidy

24 April 2026

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