CleanMyMac Reviews 2,292

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in maintaining Mac performance, keeping devices running smoothly, and improving speed. Many users highlight the software's clean, modern, and intuitive interface, as well as its ability to perform essential tasks like malware checks and file reorganization. The customer service and support team are frequently commended for their quick response times, helpfulness, and professional approach, with many appreciating the clear and complete communication. However, some customers expressed dissatisfaction with the company's licensing policy, particularly regarding "lifetime" licenses for older versions and the inability to use a single license across multiple personal devices. A few users also mentioned issues with customer service responses from AI bots that did not adequately address their questions, and some found certain features, like the VPN product, to be overly aggressive or the cleaning process to be time-consuming due to the need to use multiple tools.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers praising its effectiveness in keeping... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

Based on these reviews

Rated 5 out of 5 stars

I use CleanMyMac regularly to keep my Mac running smoothly and at top speed. Having used a personal computer since the 1980s, I know how quickly they can become bogged down by the junk files programs... See more

Rated 5 out of 5 stars

Clean my Mac has kept our laptops clicking along nicely. Typically with an aging laptop it starts to take forever to restart and boot-up but it hasn’t been a problem since we started using Clean my Ma... See more

Rated 5 out of 5 stars

CleanMyMac really helped clean up an old Mac, and was the only thing that actually worked in dramatically improving performance. Fast forward to today, and I continue to use the program on my new Mac... See more

Rated 5 out of 5 stars

I have had no problems with this product since I first used CleanMYMac. [about 3 years ago]. The team was very helpful getting me going. Thanks to the team who I am sure are working under personal... See more


Company details

  1. Software Company

Written by the company

CleanMyMac offers 25+ tools to clean and organize your Mac. Designed to streamline your Mac experience, it swiftly eliminates vast amounts of unnecessary clutter, allowing you to enjoy a fully optimized and efficient Mac in just 5 minutes. You can use the app free for 7 days — enjoy all features without limitations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

It's the Customer Service

It's the Customer Service. From the very beginning of my use of CleanMyMac, I found I could always get help if needed. But I also think it is an excellent product, constantly reassuring that my Macs are safe.

12 April 2026
Rated 5 out of 5 stars

15-year CMM veteran

I have been a CleanMyMac (CMM) customer for more than 15 years. v2.0 I believe took a very long time and I regret my impatience at the time (please forgive me!) but it was well worth the wait. I just wish there was a more transparent timeline for development at the time to set customers' expectations. CMM has been the single most reliable, polished, supportive and effective system utility I have used on my Macs over the years. It's the kind of thing I would buy for my own family; so I bought a 3 (or 5?)-licence pack! I am sad that CleanMyPC was retired, but glad CMM made it out the other end. I think there should be more advertising for CleanMyMac that illustrates that it's not just needed once your system requires cleaning. I use CMM very soon after I create a new user profile for all of the maintenance tasks that are scheduled. It is a little battery intensive and causes my fan to go wild but that just tells me what ever is happening under the hood is working. As a freelance print journalist I would love to write a proper review at some point. One feature that could be helpful is a full Help index with explanations (and technical explanations nested in expandable subsections!) on what exactly is going on under the hood, and a technical account for why the tasks are important. I hope CMM is around for many more years to come, if not forever.

19 April 2026
Rated 1 out of 5 stars

I have been using "CleanMyMac" for…

I have been using "CleanMyMac" for several years. When an upgrade was offered I purchased it. It seems that I am paying for 2/two versions of this product.
And I can't seem to delete or discontinue the first one I acquired. Not sure if the first one was under a different email but that is not the case. Please help me delete the older version of CleanMyMac and keep the second one.
I need help with this.

30 March 2026
Rated 3 out of 5 stars

Plus, the CleanMyMac "Menu" is very useful.

CleanMyMac customer support has been responsive to my enquiries and suggestions. The software is effective even though I did not like the last changes they made to the user interface. I thought the previous user interface was more intuitive and easier to understand than the current one.
Also Iwsa disappoint to learn there wasn't a log of the internet speed checks the user can initiate from the "Menu" in the tool bar.
I was pleased to see the list of connected devices in the "Menu" (via Bluetooth) as I had requested a few years ago

18 April 2026
Rated 5 out of 5 stars

Preserving my Intel iMac for productivity

I have a 27' iMac with intel processor with the infamous fusion memory that is very slow. Based on CleanMyMac recommendation, I did a clean install 18 months ago and run CleanMyMac each day when I start up the iMac and it runs so much faster. I have a MacBookAir with M4 Apple silicon, but I do not want to give up the superb 27" display on the iMac and Apple has no solution for me to use it as a display for my MacBook Air. CleanMyMac allows me to continue using the iMac until security updates from Apple stop coming.

17 April 2026
Rated 5 out of 5 stars

Just the Right Touch

The scans that are available to me on CleanMyMac are very important - performance, security, excessive wasted space due to unused files, documents, etc. They also appear to be comprehensive and then give me the option of accepting the recommendations, which I like and typically do. I feel much more secure when the result of deep scans is no threats.

18 April 2026
Rated 4 out of 5 stars

I have 3 items that I am concerned…

I have 3 items that I am concerned about.

1. When using the "Clean Up" features it also deletes parts that prevent certain operations from working.

2. When I want to free up memory instead of having a simple way to accomplish this task I have to go through a few screens instead of being able to open CMM and clicking on one button.

3. The option for deleting "left over" pieces of a program it does not give an adequate description. I am therefor reluctant to use this feature.

2 April 2026

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