Cleanmycouch Reviews 111

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and efficient, often highlighting their excellent communication. Many people report that their couches and beds look brand new after the service, with stubborn stains successfully removed. The service is frequently described as fast, thorough, and of high quality, leaving items fresh and clean. However, some people were dissatisfied with the service, mentioning that cleaners were occasionally late and, in one instance, did not clean thoroughly beneath cushions, leaving dirt behind.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with the results, stating... See more

Product

People report positive experiences with the product. Many customers are delighted with how their couches... See more

Based on these reviews

Rated 5 out of 5 stars

Really happy with the thorough and efficient cleaning by Ben! We inherited this couch from old tenants and it had clearly not been cleaned for years so it was quite job. Ben was super communicativ... See more

Rated 5 out of 5 stars

Great experience - Ben did a fantastic job in cleaning the sofa! I would say that going forward, each sofa technician should bring towels or something to protect the floor !

Rated 5 out of 5 stars

Ben did an amazing job! My couch and bed are like new again. Also super kind and very communicative. Would definitely recommend and I’ll be contacting them again in the future. Thanks 🙏


4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Late and done in minutes…

They were late. They say it takes 1,5 hours but he was done in 28 minutes (and we have a big couch) now we take the cushions of the couch and see that only the parts you can see have been cleaned and underneath the cushions all the dirt, sand and everything was still there…

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Ben did an amazing job!

Ben did an amazing job! My couch and bed are like new again. Also super kind and very communicative. Would definitely recommend and I’ll be contacting them again in the future. Thanks 🙏

5 December 2025
Unprompted review
Rated 5 out of 5 stars

As new

Carpet and coach look and smell amazing again, thanks so much Ben!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience - Ben did a fantastic job in cleaning the sofa!

I would say that going forward, each sofa technician should bring towels or something to protect the floor !

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Ben was super friendly and worked…

Ben was super friendly and worked really fast and neat. He was done with the couch in about 20 minutes and cleaned everything up before he left. My couch looks brand new. Would definitely recommend!

22 October 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look