Class Rent a Car  Reviews 4,382

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and efficient staff who ensure a smooth rental process from pick-up to drop-off. Many people are impressed with the quality of the vehicles, often describing them as new, clean, and in excellent condition. Reviewers also frequently mention the fair and competitive pricing, appreciating the overall value. However, some customers also noted occasional issues with car cleanliness, mentioning dirty interiors or a smoky smell. A few other people felt that the car features were not always demonstrated, and some experienced minor mechanical problems like incomplete wipers or flat tires. There were also isolated instances where customers were dissatisfied with additional charges or perceived inflexibility regarding fuel policies.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and efficiency of the rental... See more

Staff

Consumers find staff to be positive, highlighting their friendliness, helpfulness, and professionalism. Many... See more

Product

Reviewers highlight positive aspects of the product, particularly the quality of the vehicles. Many customers... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently report receiving new or nearly... See more

Price

Clients share positive opinions on price, often finding it competitive and affordable. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Great experience! when we booked via sunweb with them, they informed us about all possible costs as they were variable based on the week and seasonality We booked the premium plus option for insura... See more

Company replied

Rated 5 out of 5 stars

I walked into Class Rent a Car needing a vehicle on short notice, and they absolutely delivered. The staff was welcoming and efficient, getting me on the road in no time. The car was clean, comfortab... See more

Company replied

Rated 5 out of 5 stars

We rented a Fiat 500 this summer and last summer. Both times, everything went perfectly and smoothly, from pick-up to drop-off. The first time, we even got a smaller car on the spot at our request, ev... See more

Company replied

Rated 5 out of 5 stars

Best car hire experience I have ever had. Family run business, good prices, thankfully I took out premium insurance as the car was scratched whilst parked, no fuss at all on returning the car. Highly... See more

Company replied


Company details

  1. Car Rental Agency
  2. Motorcycle Rental Agency

Written by the company

Class Rent a Car es una empresa dedicada al alquiler de vehículos, con más de 15 años al servicio de nuestros clientes. Ofrecemos una atención personalizada, profesional y cercana. Disponemos de una amplia flota de vehículos, totalmente renovada. Podrás alquilar desde un coche pequeño utilitario hasta un vehículo de alta gama. Además, siempre con las mejores ofertas de vehículos de alquiler de Ibiza.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

Excellent car, and support from the team, especially when we locked a handbag in the car !

7 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your kind review Peter!
We’re delighted to hear that you enjoyed the car and our team’s support, especially in a moment like accidentally locking a handbag inside the vehicle. We are always happy to help when needed.
Your feedback truly motivates us to keep delivering first class service.
We hope to welcome you back to Ibiza very soon with Class Rent a Car! 🚗🌴

Rated 5 out of 5 stars

Renting Wrangler with Class since 2023

Renting Wrangler with Class since 2023 and always super happy with the service.
Reliable company, professionals and always keen to help.

25 March 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your kind words and for trusting Class Rent a Car since 2023 Alejandra.
We’re delighted to know that your experience with the Wrangler and our team has always been so positive. Providing reliable service and being there when our customers need us is exactly what we aim for. We truly appreciate your loyalty and look forward to welcoming you back again soon in Ibiza.

Rated 5 out of 5 stars

We were looking for a rental car at…

We were looking for a rental car at short notice, and Class Rent a Car delivered with no fuss or drama, just completion of paper work, and off we went. Drop off was equally smooth.
Staff were friendly and courteous, and they spoke better English than my Spanish. Thank you.

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Hi Mike, thank you very much for taking the time to share your experience.
We’re delighted to hear that we could help you at short notice and that everything from the paperwork to the drop off was smooth and hassle free. It’s also great to know our team made you feel comfortable and well looked after.
We truly appreciate your kind words and hope to welcome you back to Ibiza very soon.

Rated 5 out of 5 stars

Everything was fine

Everything was fine , the car was clean . No problems

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Hi Petra, thank you for sharing your feedback.
We’re glad to hear that everything went well and that the car was clean and met your expectations. Your comments are very important to us and help us continue offering a smooth and reliable service.
We hope to see you again soon at Class Rent a Car.

Rated 5 out of 5 stars

Reliable and Friendly

The team was incredibly friendly and helpful from start to finish. They were very flexible with pick-up and drop-off times, which made everything so convenient. The car was ready and waiting when I arrived, and the whole process was smooth and stress-free. I also had no issues getting my deposit back. I highly recommend it !

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Hi Vaitiare, thank you very much for your wonderful review.
We’re really happy to hear that our team made the process easy and flexible for you, and that everything went smoothly from pick-up to drop-off. It’s also great to know the deposit return was handled without any issues, as transparency is very important to us.
Thank you for recommending Class Rent a Car, we’d love to welcome you back again in the future.

Rated 1 out of 5 stars

Did not receive car at promised time

Car was promised to be ready at 10:00 am. Noboby appeared. Hotel lobby called rental service. At 10:40 somebody show up, so we had our car at 11:00 am. Waiting in your vacation for your car is a absolutely no go. Addionally rental was expensive compared to the other station in the shop.

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you for taking the time to share your experience with us Uwe. We are truly sorry for the delay in delivering the car and understand how frustrating it is to lose time during your vacation , that is certainly not the experience we aim to provide. Occasionally, unexpected operational issues can cause delays, but we know this doesn’t make the wait any easier, and we sincerely apologize for the inconvenience. Regarding the price, our rates include personalized services such as hotel delivery and clear conditions with no hidden costs, but we understand your comparison and appreciate the feedback. If you’d like us to review your case in more detail, please feel free to contact us at customer@classrentacar.es and we would be happy to assist.

Rated 5 out of 5 stars

All perfect

All perfect. Good price, quality, kindless.

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your kind review Lunardi! We’re delighted to hear that everything was perfect for you and that you appreciated the good price, quality, and kindness of our service. At Class Rent a Car, we truly value offering a friendly and reliable experience. We hope to see you again very soon in Ibiza.

Rated 5 out of 5 stars

No bad surprises on the rentiprong

No bad surprises on the renting. Car was brought and left at the hotel, wich was super pratic!

10 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for sharing your experience Sofia! We’re happy to hear everything went smoothly and that you appreciated having the car delivered and collected at your hotel — we know how convenient that is, especially on holiday. At Class Rent a Car we focus on clear conditions and a hassle free service, so comments like yours really mean a lot to us. We’d be delighted to welcome you again on your next visit to Ibiza.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, the car was in perfect condition, and the staff was ready to satisfy every request.

1 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your kind review Michele!
We’re delighted to hear that everything was perfect, from the condition of the car to the attention provided by our team. Offering well‑maintained vehicles and being ready to help with any request is exactly what we strive for.
We hope to welcome you again soon in Ibiza with Class Rent a Car.

Rated 5 out of 5 stars

Great service

Every time we use class always the best staff really helpful
The car has been great every time and the price is always good

7 April 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you much for your great review Damien.
We’re really happy to hear that you consistently enjoy our service, from the helpfulness of our team to the condition of the cars and our pricing. Knowing that you choose Class Rent a Car again and again means a lot to us.
We look forward to welcoming you back on your next visit to Ibiza!

Rated 5 out of 5 stars
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your feedback!
We’re happy to hear that everything was perfect and easy for you. We look forward to welcoming you again in the future. 😊

Rated 5 out of 5 stars

Profesional staff!

Profesional staff!! Thank you

25 March 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you so much for your kind words Jaime!
We’re very happy to hear that .Feedback like yours motivates our team every day.
It was a pleasure having you with Class Rent a Car, and we hope to welcome you again on your next trip to Ibiza!

Rated 5 out of 5 stars

Smooth experience and good quality…

Smooth experience and good quality scooter.

15 September 2025
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you so much for your review Martiijn! We’re delighted to hear that you enjoyed a smooth experience and that the scooter met your expectations in terms of quality.
We hope to see you again soon on your next visit to Ibiza.

Rated 5 out of 5 stars

No problems.

No problems.

6 March 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Dear Paul, thank you sincerely for your continued loyalty. It truly means a lot to us. Clients like you are the reason we work so hard to provide a service that’s smooth, reliable, and tailored to each person who trusts us with their rental needs. We are grateful for the confidence you’ve placed in us over time, and look forward to weloming you in the future.

Rated 5 out of 5 stars

All very good

All very good

2 March 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you very much for your review, Maria!
We’re delighted to hear that you had a very positive rental experience. Our crew works tirelessly to provide a seamless, straightforward and enjoyable service, so it's fantastic to hear that we've surpassed your expectations.
We hope to welcome you again on your next visit to Ibiza! 🚗✨

Rated 5 out of 5 stars

Very easy going and a high service…

Very easy going and a high service level.

19 February 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thanks for your message Patrick! We're really happy to hear that everything felt easy-going and that our service level met your expectations. At Class Rent a Car we work hard to keep the whole process smooth and stress‑free, so feedback like yours truly means a lot to us. We hope to welcome you again on your next trip to Ibiza! 🚗✨

Rated 5 out of 5 stars

Top service

Friendly and easy

19 February 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you so much Jaime! We’re really glad to hear that everything felt friendly and easy. We hope to welcome you again on your next visit to Ibiza.

Rated 5 out of 5 stars

great service

great service, nice and educated personnel

2 January 2026
Class Rent a Car  logo

Reply from Class Rent a Car

Thank you so much for your feedback! We’re delighted to hear that you enjoyed our service and found our team professional and friendly. We look forward to welcoming you again on your next visit to Ibiza! 🚗✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look