Classic Industries Reviews 46,565

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that parts fit perfectly and are often exact replacements for original components. Many appreciate the extensive selection of parts available, especially for classic and rare vehicles. The delivery service is frequently highlighted as timely and efficient, with many people noting quick shipping and well-packaged items that arrive in good condition. However, some customers experienced issues with orders, including long hold times when trying to resolve back-ordered items and delays in receiving parts. A few people also felt that some prices were excessively high for certain items. There were also occasional reports of defective parts, incorrect color matching, or damaged items upon delivery.

What people talk about most

Product

People report positive experiences with product, often praising the good selection, competitive pricing, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers appreciating the good quality products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Price

Users describe ambiguous interactions with price. While many customers appreciate the great selection, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more

Company replied

Rated 5 out of 5 stars

Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more

Company replied

Rated 5 out of 5 stars

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more

Company replied

Rated 5 out of 5 stars

Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more

Company replied


Company details

  1. Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 2 out of 5 stars

Box busted, part bent

Came with part of the fender broken through box and bent. If I was building a show car I would be furious. I'm building a driver so I'm annoyed.

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Dan,

Thank you for your feedback. We're very sorry that the part was damaged in shipment. In the future, here's what you can do to resolve this unfortunate possibility:

"Check the contents of your shipment with the person delivering the order, and contact Classic Industries' Customer Service immediately. Should any damage occur, immediately notify Classic Industries' customer service department, so that all steps necessary will be taken to ensure a prompt replacement of any damaged goods. Accurate instructions will be given on damaged goods replacement."

"Classic Industries is not responsible, if no notification is given, within 2 working days of receipt of goods (excluding Sundays and holidays)."

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Right product

Right product, fast shipping.
Thanks

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello DJ,

We're happy to hear that you received the right product with fast shipping. We appreciate your positive feedback and thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Your products are great

Your products are great

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello William,

We appreciate you taking the time to share your positive experience with us; we're delighted you think our products are great!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

New parts old car

Product details were e z to follow and correct. Worked and fit properly when installed.

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Bruce,

We're happy to hear that the product details were easy to follow and correct, and that the product worked and fit properly upon installation. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great parts that fit perfectly and they…

Great parts that fit perfectly and they came quick. I love the build list option on the website so I can systematically work through all that needs to be done on my project.

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Aron,

We're happy to hear that the parts fit perfectly and arrived quickly! We're also glad you find the build list option on our website helpful for your project. Thanks for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Chevy engine wiring harness.

Needed an engine harness for an older Chevy truck. The harness was available and was an exact replacement for the original. Had all the proper ends.

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello John,

We're happy to hear that the engine harness was an exact replacement for your older Chevy truck! We appreciate your positive feedback and are glad it had all the proper ends. Thanks!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 4 out of 5 stars

Customer service

Customer service. Even though some parts are not correct for my specific vehicle, there is still customer service.

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Jacqueline,

We appreciate your feedback. We're glad to know that you experienced our customer service. We regret that some parts were incorrect for your vehicle.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and reasonable pricing

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Mike,

We appreciate your positive feedback! We're so glad you were satisfied with our great customer service and reasonable pricing. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I RECEIVED THE PARTS IN GOOD TIME AND…

I RECEIVED THE PARTS IN GOOD TIME AND PROPERLY PACKAGED. THE PRICE COULD BE BETTER THOUGH

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Christine,

We're happy to hear that you received your parts promptly and well-packaged. We appreciate your feedback regarding the price, and we'll consider it. Thanks!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

You had all the parts I needed in…

You had all the parts I needed in stock,and the price was good.

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Manny,

We're happy to hear that you found the parts you needed at a good price. Thank you for your positive feedback; we appreciate it very much!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Love this place

Love this place

11 March 2026
Classic Industries logo

Reply from Classic Industries

Hello Jason,

We appreciate your feedback and are happy to hear that we're doing a good job. Thank you for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

Wrong part first time then damaged part…

Wrong part first time then damaged part second time going on 3 week still haven't got another good part.

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Gabe,

We regret that you received an incorrect part initially and then a damaged one. We're taking steps to resolve this issue. From reviewing our system notes, I see that we talked to you yesterday, 5/6/26, and conveyed that we're contacting the vendor to get a replacement to you. Thank you for your feedback and for your business.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great quality products

Great quality products

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Randy,

We appreciate your feedback and are pleased that the items you purchased are of great quality. Thank you for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Good communications on Backordered…

Good communications on Backordered parts and the quality of what has been shipped,

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Joe,

We appreciate your positive feedback! We're happy to hear our communications regarding backordered parts were helpful, and you're satisfied with the quality of your order.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Been dealing with you all since 1990…

Been dealing with you all since 1990 still great service

28 October 2025
Classic Industries logo

Reply from Classic Industries

Hello Jim,

We appreciate your continued loyalty since 1990! It means a lot to us that you've consistently received great service. Thank you for your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hello Raymond,

We appreciate your positive feedback! We are so happy to hear that you were satisfied with our service and delivery. Thanks for sharing!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

They have the parts and good prices but…

They have the parts and good prices but customer service is awful sales reps are not welcoming at all.

7 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Fritz,

We appreciate your feedback and are glad our prices and parts selection met your needs. We're sorry our sales reps did not provide a welcoming experience, and we'll address this.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great product

Great product

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Alfred,

Thank you for your feedback and for your business. We're very pleased that you like the part that you recently purchased.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

You have a great selection of products…

You have a great selection of products for my car that are good quality and you give me a good choice of price points. The shipping is quick and easy! I will definitely be buying more from you in the future!

7 April 2026
Classic Industries logo

Reply from Classic Industries

Hello George,

We're happy to hear that you appreciate our product selection, quality, and pricing options for your car. We appreciate your feedback on our quick and easy shipping, and we look forward to your future purchases!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hello Mike,

We appreciate your positive feedback! We are so happy you are satisfied with our company and products. Thanks for sharing your review!

Sincerely,

Robert Simpson
Customer Care Specialist

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