Classic Industries Reviews 46,625

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items fit perfectly and are often superior to original parts. Many consumers highlight the excellent delivery service, emphasizing fast shipping, careful packaging, and timely notifications regarding order status and back orders. People also appreciate the helpful and knowledgeable staff, as well as the ease of the ordering process. However, some customers also noted issues with their orders, including missing or incorrect parts, and occasional problems with product functionality after installation. A few other people also felt that some prices were excessively high, and there were instances where shipping costs were considered expensive for the speed of delivery.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the good quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of parts, noting... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, quick delivery,... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the good and reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order, delivery, and product itself is great. Five stars. The included instructions are not very detailed and none of the connections for the products purchased together worked with each other. Th... See more

Company replied

Rated 4 out of 5 stars

People are super friendly and knowledgeable about the products, but it takes too long to get somebody to answer the phone sometimes. I Realize it is a large company and lots of people call in so this... See more

Company replied

Rated 5 out of 5 stars

When I build cars for customers, friends, or myself and have to get on the phone, coordinate the build purchase order, shuffle cars, wait, inevitably have a few returns, deal with shipping issues, and... See more

Company replied

Rated 5 out of 5 stars

Purchased vehicle carpet. The installer mentioned that it was a very nice grade of carpet and had plenty of extra material so he didn’t have to fight with it to install it. My interior guy is going to... See more

Company replied


Company details

  1. Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

5-star
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Rated 5 out of 5 stars

You guys have what i need & quick to…

You guys have what i need & quick to ship.....AAA+++

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Bruce,

We're happy to hear that we could quickly provide you with what you needed. Thank you for your positive feedback; we appreciate it!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Quick service

Quick service. Arrived as advertised

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Troy,

We appreciate your positive feedback! We are so glad you were happy with the quick service and that the order arrived as advertised. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

China junk

Parts were damaged and I had to pay shipping both ways to get damaged parts and to return them

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello John,

We regret you received damaged parts. Thanks for your feedback.

I have escalated this issue internally and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Thanks for the parts for my Mopar

Thanks for the parts for my Mopar. The only thing you didn’t have in stock was my 71 demon dual snorkel hood scoop, your guy said it has not been in stock for 3 years.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Zach,

We appreciate you getting Mopar parts from us. We are happy to hear that you found what you needed. We regret not having the 71 demon dual snorkel hood scoop and appreciate your understanding regarding its availability.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

Slow shipping!!

Slow shipping!!! Usually takes a week or longer to receive orders.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Randy,

We appreciate your feedback and apologize for the slow shipping. From reviewing our system notes, I see that your last three orders have left our building the day after you placed the orders on the internet. Further, each order was shipped UPS ground, which typically takes four business days to be delivered to your region of the U.S.

We appreciate your business and appreciate you taking the time to leave a review. If there's anything further we can help you with, feel free to contact us at reviews@classicindustries.com.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

smooth as a baby's bottom

No hiccups, not drama, you order it and they ship it. Don't you wish all your transactions run as smooth as when you order from Classic

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Chip,

We're happy to hear that your order went smoothly! It's great to know that we met your expectations with our hassle-free service. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Easy transaction

Easy transaction
Fast delivery

23 September 2025
Classic Industries logo

Reply from Classic Industries

Hello Massimo,

We're happy to hear that the transaction was easy, and the delivery was fast. Thank you for your feedback; we appreciate it.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Yes very helpful and polite

Yes very helpful and polite

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Ricardo,

We appreciate your kind words! We are happy to hear that we were helpful and polite during your experience with us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Parts were exactly what I wanted

Parts were exactly what I wanted. Arrived quickly

26 September 2025
Classic Industries logo

Reply from Classic Industries

Hello Desmond,

We appreciate your feedback and are so happy the parts met your expectations and arrived quickly. Thank you for sharing.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Offers hard to find parts

Offers hard to find parts, packages ship in a reasonable timeframe.

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Robert,

We're happy to hear that we could provide those hard-to-find parts, and that our shipping was satisfactory! Thank you for your review.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 4 out of 5 stars

Mustang 66 restoration

The cost of parts is very reasonable and always get what I order. Sometimes I do have to wait for back orders though!

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Ron,

We're glad you find our parts prices reasonable and order fulfillment accurate. We acknowledge that back orders can sometimes cause delays, and we appreciate your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Knowledgeable people

Knowledgeable people, and fast service

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Lon,

We appreciate you mentioning our knowledgeable people and fast service! We are so happy that you had such a positive experience with us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Go to parts company with hard to find…

Go to parts company with hard to find 57 Chevy nomad parts.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Kenneth,

We're happy to hear that you found the 1957 Chevy Nomad parts you needed! Thank you for taking the time to leave us your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Thanks Classic Ind. and Jamie

Fast shipping, good communication on back order. Friendly RMA, even though my mistake.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Dennis,

We appreciate you sharing your positive experience! We're glad the fast shipping and communication regarding the back order met your expectations. We value your feedback on the RMA process.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 2 out of 5 stars

I ordered parts for my 64 Impala in…

I ordered parts for my 64 Impala in November and it’s May and I’m still waiting for pack order parts
Side trim for the 64 Impala does not match one section is round and then the final section is angled.
Other than that, they did a good job correcting what they did wrong with other parts.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Clifford,

We're sorry about the delay you're experiencing with a backorder. Although we do our best to prevent this, sometimes our suppliers take longer than expected to fill our orders. We apologize for any inconvenience the delay is causing you.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Parts come quickly and have usually…

Parts come quickly and have usually been very high quality and they install well.

24 March 2026
Classic Industries logo

Reply from Classic Industries

Hello Dave,

We appreciate your positive feedback. We're happy to hear the parts arrive quickly, are high quality, and install well for you. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great experience fast shipping and…

Great experience fast shipping and value quality parts

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Jose,

We appreciate your positive feedback! We're so glad you had a great experience with our fast shipping and value quality parts. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I had a slight problem with order It…

I had a slight problem with order It was taken care of when I called Their customer service is definitely 5 star. Excellent communication

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Mark,

We're happy to hear that our customer service team provided you with excellent support and communication, resolving the issue you encountered with your order. We appreciate your feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I was very satisfied

Very satisfied with the products I received

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Rich,

We're delighted to know you are very satisfied with the products that you received. We appreciate you taking the time to share your experience!

Sincerely,

Robert Simpson
Customer Care Specialist

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