Please consider carefully purchasing a car
Please consider carefully purchasing a Car from this Rogue set up !!
They are top end and overly expensive in every part of sales and service.
We bought a Jaguar XK from them last year and it was pricey, but I was led to believe it had been fully sorted ! They prepared the car with a 50 point check and service ready for delivery.
The XK was ordered with the intention of 2 specific long trips to Goodwood Revival, plus Monaco Historique, so we needed the car to be reliable.
After returning from Goodwood, just 2-3 weeks after purchasing the car from C & S we asked James the owner of the business to collect it because the intense fuel smell was giving my wife and me serious headaches, plus it was averaging 15mpg mostly on motorways,
We were also having problems starting and keeping the battery charged (three weeks after purchase).
C & S collected the car and said they could not find any problems, adding that it's common for ar old car to smell of fuel ! they replaced the battery and charged £500 including 2 hours fitting.
We set off on our trip to Monaco and upon returning home successfully, we immediately noticed that the inside half of both front tyres was completely shredded down to the bare thread!
I asked James to collect the car to investigate the reason for such rapid wear, and to replace the tyres. We still had serious fuel smells and 15mpg, C & S charged £500 for collection and delivery, £500 for two new tyres plus fitting, and 15 hours of labour looking for fuel smell causes! £800, and again, they couldn't find any fuel issues! They insisted I settle the Invoice before releasing the Car ! we asked for the car to be delivered to a Jaguar specialist Ken Jenkins to check the car over as I wasn't satisfied with the lack of reports. Ken was brilliant and immediately found that the Fuel pipes were actually completely wrong, and were dripping fuel onto the manifold ! The rear suspension components were different sizes and completely shot. The geometry of the front wheels was completely out! The front wheel bearings had been nipped up so tight the wheels wouldn't spin freely! These issues all led to scrubbed tyres within 2000 miles, plus 15mpg, a horrendous fuel smell and headaches!
The car now runs perfectly, no smell, 26mpg and doesn't bounce all over the place!
Our XK wasn't properly sorted when we bought it from C & S and their mechanics should have sorted all these issues prior to the sale!







