Have been wearing Clark’s for years and have never been disappointed. This purchase was to re-purchase a favorite. Didn’t give 5 stars because delivery time was lengthy. 
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Review summary
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The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
Love Clark's! Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic. The website is easy to use with wonderful filters to... See more
Clarks has the best shoes for me... even recommended by my podiatrist as one of his preferred shoe brands. Always comfortable. Purchasing and returns are very straightforward. I just wish the local... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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4.3
Excellent
7K reviews
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Clarks
I Like that the order came so quickly it was well packaged and exactly as advertised. Premium quality as expected from the brand.
30 November 2025
The quality isn’t what I expected.
The quality isn’t what I expected.
Seams like Chinese products, could be slippery when walking on smooth surfaces.
1 December 2025
Reply from Clarks USA
Hi Thi,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
Please use the link below to contact our Customer Care Team as we would love the opportunity to put this right.
https://www.clarks.com/contact-us
Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
Quick delivery of package
1 December 2025
I bought these shoes as a Christmas gift
I bought these shoes as a gift for someone else and they say that they really like them and they are very comfortable, and they arrived on time for Christmas.
1 December 2025
I love my new boots!
Your footwear is always beautiful, well-made, and super comfortable! My new boots are top of the line!
2 December 2025
We ordered the wrong size
We ordered the wrong size, and thru excellent customer service, the return and replacement was seamless.
2 December 2025
Bad quality
Bad quality
Bad return experience
I was loyal to clarks but I think ill switch over now
2 December 2025
Reply from Clarks USA
Hi Rozi Buber,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
Please use the link below to contact our Customer Care Team as we would love the opportunity to put this right.
https://www.clarks.com/contact-us
Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
Clarks is a great brand to wear and they last
I’ve bought five pair of clerks within the last nine months one in the store for online unfortunately one of the pair was not made as well as the others and it’s the same pair that I have two other pair of so it just didn’t feel right. After some difficulty, I was able to finally hook up with someone and I was able to send them back and get a refund. I hope I haven’t checked yet. Evidently they weren’t made as well as the other two pair that I have purchased but all in all, I love your brand and I love your shoes.
2 December 2025
I love Clark’s
I love Clark’s! So comfortable and these blue leather are what I’ve been waiting for. Please make blue boots no heel
2 December 2025
Reply from Clarks USA
Hi Lori STANCZYC,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused -
The shoes looks just as advertised and…
The shoes looks just as advertised and is very comfortable.
1 December 2025
The website didn’t function as I needed…
The website didn’t function as I needed a few times. Finally got it to work
1 December 2025
The shoes are excellent
The shoes are excellent. The condition of the box they came in and the packaging leave a lot to be desired.
1 December 2025
Reply from Clarks USA
Hi Ernesto Somera,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I am delighted to hear that you loved the shoes you purchased from us!
Thank you again for sharing your experience and please accept my sincere apologies for any disappointment caused on this occasion -
The sales were great
The sales were great. Shipping was quick and efficient. We had no issues.
1 December 2025
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