Clarks - Bath Reviews 199

TrustScore 5 out of 5

4.9

10 Union Street, BA1 1RR Bath, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.

Rated 5 out of 5 stars

Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more

Rated 4 out of 5 stars

We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more

Rated 5 out of 5 stars

We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom

  • 01225462632

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We were very impressed with our visit…

We were very impressed with our visit to Clarks in Bath this morning.We had come to buy school shoes, and it was very busy but the shop had a very good system in place and the young man who served us , Ted, was very
friendly and helpful.He was very thorough and knowledgeable and gave exceptional service .

20 August 2024
Unprompted review
Rated 5 out of 5 stars

We were greeted and quickly served by…

We were greeted and quickly served by Louise in your Bath store. Louise was polite, confident and very helpful. We purchased some shoes for my son for his final year in sixth form-( only feels like a moment ago we were buying his first pair of school shoes from Clarks).
She explained how to keep them looking good with various products, which was very helpful.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

New school shoes

My twin Boys were seen today by Isla in the Bath store for their new school shoes, she was brilliant! Really good with the boys and knew her stuff. Will definitely be back

18 August 2024
Unprompted review
Rated 5 out of 5 stars

School shoes

Had our children’s feet measured at the Bath store today by Toby - very prompt at appointment time and professional service. Found a great pair of school shoes! Thank you.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer care at Clarks in Bath

Very helpful customer service !

Weve just had a very positive experience in the Bath Clarks shop, getting two pairs of shoes for my husband ! Louise was SO helpful, nothing was too much trouble ! Well done Louise ! A very refreshing experience !

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Do recommend

The sales assistant Louise was very professional and helpful when I bought some shoes as well as recommending a wax product for extending their life usage. Pleasant experience, would recommend

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you for your excellent fitting service today. We were served by Toby, who was absolutely brilliant with my two lively boys! He was patient and helpful and clearly wanted us to get the right shoes. I appreciate all his help!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Went to the Clarks shop in Bath to have…

Went to the Clarks shop in Bath to have my sons feet measured and to look at school shoes. Toby was so helpful and patient with my son who has autism. He made the trip so much easier and enjoyable for us both! Will definitely be returning.

9 August 2024
Unprompted review

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