Clarence and Alabama Reviews 

539
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Love love love!! Just made my first purchase, bought some harem trousers - absolutely love them, so comfy and great material. They arrived quickly and all packaging is recyclable. Will definitely be s... See more

Rated 5 out of 5 stars

Fast post, paper packaging and beautiful pink tissue paper lining. Fabulous bright pink leopard print dungarees. My only gripe, and it's not C&As fault, is that they aren't baggy enough but then diff... See more

Rated 4 out of 5 stars

Ordered a dress in two sizes to see which fit better. They showed up but other appeared to be made out of a different material. One was a lighter black, almost charcoal instead of black, and the mater... See more

Rated 5 out of 5 stars

Excellent products as always. Beautiful clothes. I'm gutted they are closing down. I've never had a bad thing from them. Thanks for your lovely stuff over the years xxxx

Company details

  1. Women's Clothing Store

Written by the company

Feel Good Fashion Trading since 2014 and created by Amy; Clarence and Alabama aims to bring together the best collection of feel good clothing. We stock jumpsuits, dungarees, dresses and knitwear that you won't find on the high street.


Contact info

4.8

Excellent

TrustScore 5 out of 5

539 reviews

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4.8

All reviews

(539)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor delivery and customer service

I've always had a great experience shopping here but on this occasion I was let down by the delivery. My parcel was delivered to the wrong address and it was only by the good character of a stranger that I got my parcel. I had to pay £10 for the taxi ride to go and collect it myself from the wrong address and to be honest the seller didn't seem to care much when I contacted. I was given a link to arrange redelivery myself and no follow up when I informed them what had actually happened. Its not the shops fault and I know that mistakes do happen but just a little follow up and to say sorry for your troubles would of helped. I'm hoping this is a one off as I love this shops clothes and normally found the customer service great.

22 February 2023
Rated 5 out of 5 stars

Brilliant service

Even though I had to return the jumper, simply because it didn’t suit me. The quality of the product and service was exceptional.

27 January 2023
Rated 5 out of 5 stars

Lovely jumper, excellent value

Loved my jumper, great value, really soft wool and an ace design. It also arrived quickly. My only minor complaint is that it was a bit shorter than it looked on the picture, but otherwise I highly recommend Clarence and Alabama.

27 January 2023
Rated 5 out of 5 stars

Brilliant

Brilliant, delivered quickly, great prices, easy website, the only thing is I wish there were more plus size items, but fantastic service regardless

29 December 2022
Rated 5 out of 5 stars

Jumpers

Jumpers - just love them. Brought two skull jumpers one raspberry and one denim. Great fit. Brought 12:14. Rec’d lots of lovely comments too

2 December 2022
Rated 5 out of 5 stars

A++ would recommend!

I've ordered a few items now from Clarence & Alabama and the quality has always been great, loads of sizing info on the website and prompt delivery. Customer service was lovely and really responsive when I accidentally ordered to the wrong address and using the wrong card (accidentally hit pay too soon!), and cancelled it for me immediately so I could reorder. Would recommend!

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

My order came really quickly. The dress is great quality & looks fabulous on. The whole ordering process was quick and easy. Clarence and alabama have some great items on their website, I'm now eyeing up the mohair skull jumper.

3 November 2022

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