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2.6
4 reviews
No history of asking for reviews
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Took ages to arrive and quality of product is dreadful. They have replied saying I can send back (at my expense). Do not use this company - I have reported them to Trading Standards.
Although this company has an address of Kensington in London (I live approx 40 miles away) I have still not received my order dated 23 September. My transit update tells me it hasn’t reached an airport yet! The distance could have been walked in less than the time it’s taken to arrive. Dreadful company. I am hoping for a refund but am doubtful the company even exists. BEWARE!!!
I would not buy from this company ever again… they have refused to refund my money for boots that don’t fit & a cardigan that was advertised as wool, but is an acrylic.
They say 30 days return policy is for wholesale defect or fault & when asked for where this statement was on their website they chose to ignore my question & repeat that they don’t offer refunds. Initially as a ‘goodwill’ gesture they offered 10% which was increased to 40% when I questioned the returns policy.
Complete set of charlatans
Buyer Beware !
Although I’ve not purchased from this company, I’ve browsed all of their products and they’re all the same that have been on other sites, professing to be a British company, but are in fact ALL Chinese. The clue is that they all have a female name with the name of a popular British city! Customers receive poor quality products that they have difficulty returning. PLEASE CHECK REVIEWS BEFORE ANY PURCHASE, EVEN IF YOU THINK IT’S GENUINE
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