Clairamor Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, kind, and prompt communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during the design and customization process. Reviewers are particularly impressed with the quality of the products, describing the rings as stunning, gorgeous, and even better than imagined, with impeccable craftsmanship and luxurious materials. However, some people mentioned that service and communication with managers could be better, and a few felt there was minimal assistance.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the final result,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, praising the incredible rings and luxury... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as wonderful, easy, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the incredible, impeccable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone on the team has been fantastic from beginning to end. It feels so refreshing to know I'm emailing real people who care about what they do and the jewelry they're making. All around great expe... See more

Rated 5 out of 5 stars

No reason to go anywhere else. From communication, artistry, price, and quality, Clairamor is in a league of thier own. Cameroon was super helpful and worked with me to lock in the perfect ring. From... See more

Rated 5 out of 5 stars

I couldn’t be happier with Clairamor. At first, I was hesitant to buy from an online-only jeweler I hadn’t heard of, but working with their team quickly put me at ease. They were responsive, even got... See more

Rated 5 out of 5 stars

After months & months of searching for a trusted jeweler. I came across Clairamor! Cameron & his team have went above & beyond with this whole process. I asked a significant amount of questions to eas... See more


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

We're passionate about sustainable, ethical, and high-quality jewelry. Our collection features stunning engagement rings, wedding bands, and other jewelry pieces crafted with lab-grown diamonds and recycled metals. We believe that jewelry should be beautiful and have a positive impact on the world. That's why we're committed to using only sustainable and ethical materials. Join us on our mission to create a more responsible jewelry industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! High quality materials and excellent craftsmanship with the best customer service. We liked them enough that were ordering another ring with them!

17 August 2024
Rated 5 out of 5 stars

Solid Company

Purchased a ring, It arrived and looked great. No issues along the way. They had lots of communication throughout the process and answered any questions i had. It was completed exactly on the date they had quoted me and shipped out that same day. I was hesitant as they are from America and a small company, but I have recommended them to all of my friends since making my purchase.

21 October 2024
Rated 5 out of 5 stars

Delivered me perfect engagement ring!

I loved working with Cameron and Jenny! I held off on making a review because I wanted to wait until I proposed and my fiancé got her ring, and now that she has I can say with 100% certainty that everyone should work with them for their lab diamond needs. From consultation to delivery, everything was such a smooth and seamless process. The turn around for each iteration of the ring was super quick thanks to Cameron as well. He gave suggestions when I needed it and helped me create the vision of what I wanted. The rings arrival was also above and beyond in terms of presentation. I won’t ruin it for anyone, but it is unlike how most rings will be delivered to you. The price point is also so good. I did my research with lab made diamonds and I don’t think there was anywhere else online that I found for the same kind of carat, cut, clarity for the price I got. I definitely recommend working with them for your ring needs!

4 October 2024
Rated 5 out of 5 stars

Absolutely amazing

From when I first put in a request for assistance someone emailed me immediately. Everyone there especially Cameron, was so helpful and awesome. They helped out with every little detail and they were amazing to work with. The ring looks absolutely amazing and I couldn’t thank you guys enough!!

4 October 2024
Rated 5 out of 5 stars

The best custom experience ever

My experience with a custom ring was honestly one of the best online jeweler experiences I have ever had and I have several other experiences to go off of, from small businesses, to larger ones, domestic and international. The product and craftsmanship, the value and the vision here is the most superior and my vision became a perfect reality.

4 October 2024
Rated 5 out of 5 stars

I had an incredible experience working with Clairamor

I had an incredible experience working with Clairamor. I reached out to them after seeing videos on tiktok. Initially I had planned to get my soon to be fiancés ring from Grown Brilliance but after seeing some videos on tiktok around how some of these larger lab grown diamond companies inflate prices I reached out to the Clairamor team. From start to finish it was a great experience working with Cameron and Jenny!! They saved me a SIGNFICANT amount of money and the ring they made for me is gorgeous! I could not recommend this company higher!! The shipping came in one day, the ring was designed perfectly and their ability to communicate effectively all 10 out of 10.

6 September 2024
Rated 5 out of 5 stars

Great price

Great price, great communication, great time frame. Will recommend to all my friends!

29 August 2024
Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about the team at Clairamor. They helped me from start to finish and no matter how small the request they made sure I was completely satisfied and always kept me in the loop. I will definitely recommend them to anyone interested in a custom engagement ring.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great! Cameron worked with me every step of the way to help design/create our custom ring. He was very knowledgeable & able to answer every question I had while also giving his honest professional opinion when necessary. Communication was exceptional. I received the ring a little over two weeks after buying it. The ring is stunning! My soon to be fiancée is going to love it.

22 August 2024
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Reply from Clairamor

Corey, I truly appreciate the kind words! So happy to hear that you had a great experience. It was a pleasure working with you to design this ring, congrats!!

Rated 5 out of 5 stars

Go to ring company

All around great company. Was super flexible with timelines and even assisted getting my ring sooner than the ETA because of my complicated schedule. Prices are amazing. The ring looks amazing. Packaging and customer service was amazing. I couldn’t have asked for anything better, thank you Clairamor.

15 August 2024
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Reply from Clairamor

Thank you for your wonderful review! We're so glad that we were able to make the delivery happen in time. We truly appreciate your kind words and the support!

Rated 5 out of 5 stars

Great customer service….patient thru…

Great customer service….patient thru the process….and great prices!

15 August 2024
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Reply from Clairamor

I'm happy to hear that we were able to provide the level of service that we aim for. It was a pleasure working with you!

Rated 5 out of 5 stars

Highly recommend!

Cameron and the Clairamor team has been incredibly helpful during this process answering all my questions and even making it easy for me to explore all my options.

2 August 2024
Rated 5 out of 5 stars

Love them

Love them! Camron made sure all my f my expectations were made!

1 August 2024
Clairamor logo

Reply from Clairamor

Hi Joanne, it was great meeting you and working on this design together! Thank you for taking the leap of faith with our team!

Rated 5 out of 5 stars

Beyond 5-star experience

I first reached out to Clairamor in June. I was optimistic, but I approached it with a small level of skepticism. I did not expect to be working directly with the owner, Cameron. We spoke over video and he taught me everything I needed to know. Based on our conversation and a few photos I had sent him, he sent created for me a beautiful 3D model. From here, we made a few changes and eventually landed on the one. The process was seamless. Cameron always responded within 1-2 business days and answered every question that I had. When 3D models did not come out to his standard, he took extra time to make sure things were right. I always felt in the loop of communication. All in all, it took me less than 2 months from start of communication to having a final product in my hands. Clairamor is an amazing business with excellent staff who care about their clients and truly offer the best quality for the best price. I am going to highly recommend Clairamor to my friends in the future.

26 July 2024
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Reply from Clairamor

Hi Joseph, I'm thankful that was able to be a part of your engagement ring journey. I can't tell you how much I appreciate the time you took to write such a thoughtful review. If you ever need anything please don't hesitate to let me know, congratulations!!

Rated 5 out of 5 stars

10 stars!!

Cameron is amazing! He helped me customize the perfect ring I could ever imagine. His quick responses and attention to detail is on point! The end product exceeded all of our expectations! Thank you again Cameron! I highly recommend Clairamor for anyone looking for rings!

24 July 2024
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Reply from Clairamor

Fay! I love the additions to the ring that gave it that personal touch. Thank you for letting us craft your ring and for sharing your experience with this review!

Rated 5 out of 5 stars

Excellent service

This is our second order, always simple, fast, and easy. Would highly recommend.

18 July 2024
Clairamor logo

Reply from Clairamor

Hi Baker, always so easy working with you! So happy that we were able to complete the set and thank you for the recommendation. Congrats!!

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