Citysender Reviews 37

TrustScore 4 out of 5

3.9

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Company details

  1. Courier Service

Written by the company

Η CitySender παρέχει υπηρεσίες ταχυμεταφορών υψηλής ποιότητας. Αναπτύξαμε μια πλούσια γκάμα μεταφορικών υπηρεσιών που δύναται να διεκπεραιώσει αξιόπιστα,οικονομικά και αμεσότατα την αποστολή είτε ενός φακέλου είτε ευρέων φορτίων μέσω των Οδικών, Θαλάσσιων και Αεροπορικών οδών σε παγκόσμια εμβέλεια. Με εξειδίκευση στην αγορά της Ευρώπης, παρέχονται εξατομικευμένες υπηρεσίες εκπλήρωσης παραγγελιών από 7 αποθήκες, στις χώρες της Ελλάδας, Ισπανίας, Ιταλίας, Γερμανίας, Κύπρου, Βουλγαρίας και Ουγγαρίας που εξυπηρετούν τις προαναφερθείσες αγορές/χώρες, όπως επίσης και τους προορισμούς της Πορτογαλίας, Γαλλίας, Αυστρίας, Ρουμανίας, Τσέχικης Δημοκρατίας, Σλοβενίας, Σλοβακίας, Πολωνίας & Κροατίας


Contact info

3.9

Great

TrustScore 4 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

ALL PERFECT

26 February 2026
Unprompted review
Citysender logo

Reply from Citysender

Αγαπητή κα. Annmaria,
Σας ευχαριστούμε πολύ για την αξιολόγηση σας! Χαιρόμαστε ιδιαίτερα που η εμπειρία σας με την City Sender ήταν άψογη.

Παραμένουμε πάντα στη διάθεσή σας για οποιαδήποτε μελλοντική αποστολή.

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Easy platform, quick delivery, reasonable price, adjustable time for pick up,easy communication and immediate problem solutions.
Definitely recommend it ( especially for inside EU-Transportation)!

11 December 2025
Unprompted review
Citysender logo

Reply from Citysender

Thank you very much for your kind words! We’re glad to hear you were satisfied with our platform, delivery speed, pricing, and support. We truly appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Reliable company.Polite and willing to…

Reliable company.Polite and willing to serve and find the right solution. Excellent and quick service, fast and economical shipping. My package from Greece was delivered to the recipient in Germany within two days. I’m very satisfied I will definitely work with them again! High quality low price. Highly recommended!!

22 April 2025
Unprompted review
Citysender logo

Reply from Citysender

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you were satisfied with our service, speed, and pricing. It’s great to know your package arrived in Germany so quickly. We truly appreciate your recommendation and look forward to working with you again in the future!




Rated 5 out of 5 stars

Transportation of boxes with personal items from Crete to Germany

I sent some boxes with personal items from Crete to Germany and City Sender took very good care so that everything arrived safely and in excellent condition after only five working days at its destination. I recommend this shipping company without hesitation, and will definitely use their services again, if needed. A big thank you for your excellent service and fast transportation!

19 March 2024
Unprompted review
Citysender logo

Reply from Citysender

Thank you for your positive feedback! We're delighted your items reached Germany safely and swiftly. Your recommendation means a lot to us, and we're eager to assist you in the future. Please feel free to reach out whenever you need our services again.

Rated 5 out of 5 stars

I shipped my computer from Greece…

I shipped my computer from Greece Athens to Sweden. Everything went well, everything on time and the stuff was very helpful and stayed in contact with me until the end. A big thank you to City Sender for their patience and their cooperation with me!

20 September 2023
Unprompted review
Citysender logo

Reply from Citysender

Thank you for your positive feedback. We are happy to have met your requirements and hope to serve you again in the future.

Rated 1 out of 5 stars

My brother shipped with this company 2…

My brother shipped with this company 2 boxes(labeled fragile) and 2 suitcases on the 22nd of September.
The boxes labeled fragile were handled as if they were actually "thrown of a cliff".
The items in one parcel were a computer and a monitor which were all bubble wrapped and stuffed with clothing(also before shipping all items were listed so the company knew which box has what in it).
All were shipped from Greece to Switzerland .
The worker at the pickup handled the "computer box" as a bag o trash throwing it on the floor to rearrange his truck space.
This was reported via email to the company and the email was never answered.
The items finally reached Switzerland broken (figures...).
We have sent an email to get a full refund on the goods that were destroyed.
Also will upload the pictures sent in the email that has requested the refund.

22 September 2023
Unprompted review
Citysender logo

Reply from Citysender

Αγαπητέ κε Κατσέλη ,Σας διαβεβαιώσουμε, ότι οι συνεργάτες παραλαβής & το προσωπικό μας φροντίζει και χειρίζεται πάντα με τον καλύτερο δυνατό τρόπο τις αποστολές των πελατών μας ενώ πράττει τα μέγιστα για την έγκαιρη και ασφαλή μεταφορά τους. Ιδίως για τη μεταφορά ηλεκτρονικού εξοπλισμού γίνεται ειδική μνεία ότι η μεταφορά γίνεται με την αρχική συσκευασία κατασκευαστή. Ευχαριστούμε

Rated 5 out of 5 stars

Trouble free transportations

I've been using CitySender services for over 2 years now.
Being a regular customer, I use SitySender to send packages to Germany 6 up to 9 times per year. Excellent collaboration with the guys, no problem at all. They are always willing to help you no matter what the problem is.
In addition accurate timetables and reasonable prices makes SitySender my only choice!!
Thank you guys

24 August 2023
Unprompted review
Citysender logo

Reply from Citysender

Thank you very much for your positive comments. We are very happy you were satisfied from our services and we hope to serve you again soon.

Rated 5 out of 5 stars

no matter the distance, they deliver reliably

An islandic enterpreunership manages the simplest, yet very often impossible: To reliably deliver on time and with no loss, from the very far margin of Europe (Mytilene, Lesvos), to the very opposite one (Stockholm, Sweden)
A value for money proffesionalism!!!
Bravo Cityender/City Courier!!!!

16 February 2023
Unprompted review
Citysender logo

Reply from Citysender

Thank you very much for your possitive comments. We are glad that we responded your expectations and we look forward to serve you again.

Rated 5 out of 5 stars

Very efficient

Very efficient company.
quick answers by phone or email: offer, questions, details,paiement, organisation,... and excellent quality/price.
Very quick delivering abroad too.
We are very satisfied and we will continue to work with City sender.

25 January 2023
Unprompted review
Citysender logo

Reply from Citysender

Thank you very much. We try hard, in order to have satisfied customers. We hope to serve you again in a future.

Rated 5 out of 5 stars

Very fast very reliable and very good…

Very fast very reliable and very good service.i recommend it anytime and i will use it again for sure.

8 December 2022
Unprompted review
Citysender logo

Reply from Citysender

Dear Mrs Parthimou,

Thank you very much for your kind words and amazing review.

We are very happy that all went well with your shipment and that it was delivered in a timely manner.

It will be our pleasure to hear from you again soon!

Best regards,

Team City Sender.

Rated 5 out of 5 stars

Excellent and efficient service

As always excellent and quick service! Highly recommended!!

2 September 2022
Unprompted review
Citysender logo

Reply from Citysender

Dear Sir / Madam,

Thank you for taking the time to evaluate our company.

We highly appreciate your positive feedback towards our services.

Best Regards,

Team City Sender!





Rated 2 out of 5 stars

Failure to collect for three days

The package request and payment was for next day delivery (local) and despite appointments for collection is was not collected by the end of the third day. We finally delivered it to the local office (ACS) ourselves.

8 June 2022
Unprompted review
Citysender logo

Reply from Citysender

Dear fivad,

Thank you for taking the time to provide your invaluable feedback about our services.

We do apologize for any inconvience caused during the collection process of your package.

Rest assured that your remarks are noticed by our team and will help us towards improving our services.

Thank you.





Rated 5 out of 5 stars

It was an excellent experience and…

It was an excellent experience and communication.
It was urgent for me to change the pick up date a day before and they made all efforts to do so.
The suitcase arrived on time and all items in perfect condition.
Highly recommended!

7 June 2022
Unprompted review
Citysender logo

Reply from Citysender

Dear Mrs Hakim,

We would like to thank you for your excellent review regarding our services.

We are very happy that we managed to deliver on your expectations!

We remain at your disposal for any future transfer!






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