I have booked my packages through city lails services. Amazing services. I will recommend to every one. They have delivered more then their commitments last year and this year as well.
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Wonderful Package. Totally worth the price even more than it!!! Enjoyed the stay at Yas Plaza Marina with Buffett breakfast then Warner Bros Theme Park unlimited access to all rides!
We just used this company out in dubai to get tickets to see the dolphins for 2 hours and to Access the aqua park. They were MASSIVELY discounted like half the normal price (50% off) we communicate... See more
Best experience, they handled our Burj Khalifa 124th & 125th floor visit very smoothly. They have given complete tour guidance and discounts on tickets. We already planned our our next tour with the... See more
Company details
Written by the company
We cover, You discover. An unknown city, a fun vacation, but can it be something more? That's where CityLaila comes in. CityLaila is packed with many features all at your fingertips to provide you endless possibilities, boundless fun, and a whole bunch of good memories. We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or you can say, attractions across all middle east countries. We are now leading in UAE & SA and very soon planning to fly to other countries
Contact info
DOLPHIN BUSINESS CENTER, Aspin Commercial Tower - 408 - 4th floor - Sheikh Zayed Rd, 00000, dubai, U.A.E.
- +971506800227
- debo@citylaila.com
- citylaila.com
4.6
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Great experience
Great experience! I purchased my Aquaventure Park ticket from this company, and the process was seamless. The booking was easy, and I had no issues with access at the park. Plus, the price was better than other websites. Highly recommend!
31 March 2025
Reply from Citylaila
Thank you so much dear for your precious feedback. Pleased to hear your wonderful experience with City Laila. Do visit us again. Enjoy and have fun.
Reply from Citylaila
Thank you so much dear for your precious feedback.
Worst experience in Dubai ever
I had some issues with the booking but they sorted it out after few hours, hopefully will enjoy the experience
29 March 2025
Reply from Citylaila
Hello Dear.. I really hope you had a wonderful time in Dubai. If you face any issue during booking you can contact our 24*7 Customer service. They will easily help you to resolve the issues.
Reply from Citylaila
Thank you so much for choosing City Laila dear. Hope you are having a wonderful time in Dubai.
Reply from Citylaila
Thank you so much for your precious feedback dear.
Great service
Great service ! Very comunicative and fast . I got a well discounted ticket for the museum of future all through whats app . Definetly a great service that you can only see in Dubai . 10/10 !
17 March 2025
Unprompted review
Reply from Citylaila
Thank you so much for your feedback dear. Hope you had a great time at the Museum.
Very nice and helpful will try it next…
Very nice and helpful will try it next time and advise my friend to use it to make reservations
16 March 2025
Reply from Citylaila
Thank you so much dear for your feedback and for recommending it to your friend as well. This means a lot to us.
Reply from Citylaila
Hello Dear Ashish. As I can see that your tickets has been mailed to your email id. Do check once if you have received them or not. Because we have sent it.
Reply from Citylaila
Hello Dear.. I think you are paying through the website, sometimes due to server issue it happens. In that case you can wait for some time and try newly again. Or else you can also contact our customer support team they can send you instant payment link for your easy transaction. Thank you.
The staff connected to me fast and give…
The staff connected to me fast and give a response in time.
5 March 2025
Reply from Citylaila
Thank you so much for your feedback dear.
Reply from Citylaila
Hello Dear. Usually it take 5-10mins but if sometime there are more orders we send them one by one to avoid any kind of problem in the tickets. So, we take care of everything before sending your tickets.
Unfair / Wrong date on tickets
They sent us tickets with the wrong date. As a result, we had to pay the difference when entering the park. Before entering, we were in contact, and it was agreed that the difference would be refunded. I have not received the money to this day. I do not recommend making reservations.
22 February 2025
Best Price in Dubai
It was easy to order the tickets!
The Parks are great! No waiting time at attractions.
In general best price in Dubai with citylaila!!!
Thank you!
3 March 2025
Reply from Citylaila
Thank you so much for choosing us dear. Glad that you loved our service. Enjoy and have fun.
Amazing experience good website get…
Amazing experience good website get good discounts compared from different other websites. Recommend. Easy check out process.
2 March 2025
Reply from Citylaila
Thanks a lot dear for your appreciation. Glad that you loved our service. Enjoy.
It was easy booking
It was easy booking. When I have not received the tickets on an email, coordinating with customer care through WhatsApp was also easy.
23 February 2025
Reply from Citylaila
Thanks a lot for your feedback dear. Hope you had a wonderful experience booking with us.
There is no tickets available, there is no amidiate refund
Why there is option to by tickets that you don't have? Why I had to pay for nothing? It is not ok to lie!
22 February 2025
Reply from Citylaila
Hello Dear. I think you are talking about Museum of Future tickets. For your information it is clearly mentioned in the website to contact support team before booking because as tickets are limited so for the mentioned date there may or may not be tickets. Just for your convenience we have written to contact us and then get your tickets. We are not lying dear.
Great experience
Great experience. Low price. Almost Immediate ticket confirmation. I got my ticket in 6 mins to be exact.
21 February 2025
Reply from Citylaila
Thank you so much dear for your precious feedback. Do visit us again.
Great service for buying discounted tickets in UAE
I was a bit apprehensive about this website but I read the reviews and decided to go for it. Legitimate website selling tickets at great deals. I bought a 2 park access ticket for Yas Island the day I needed it and everything went smoothly. Easy to use website and ticket delivered by email within 10 minutes of payment. Would definitely use again and recommend
23 February 2025
Reply from Citylaila
Thanks a lot for your precious appreciation dear. Really glad to hear your experience with us. Hope you are having a wonderful time in UAE. Enjoy and have fun.
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