Citylaila Reviews 

1,110
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have booked my packages through city lails services. Amazing services. I will recommend to every one. They have delivered more then their commitments last year and this year as well.

Rated 5 out of 5 stars

Wonderful Package. Totally worth the price even more than it!!! Enjoyed the stay at Yas Plaza Marina with Buffett breakfast then Warner Bros Theme Park unlimited access to all rides!

Rated 5 out of 5 stars

We just used this company out in dubai to get tickets to see the dolphins for 2 hours and to Access the aqua park. They were MASSIVELY discounted like half the normal price (50% off) we communicate... See more

Rated 5 out of 5 stars

Best experience, they handled our Burj Khalifa 124th & 125th floor visit very smoothly. They have given complete tour guidance and discounts on tickets. We already planned our our next tour with the... See more

Company details

  1. Travel Agency
  2. Sightseeing Tour Agency
  3. Tour Operator
  4. Tourist Attraction

Written by the company

We cover, You discover. An unknown city, a fun vacation, but can it be something more? That's where CityLaila comes in. CityLaila is packed with many features all at your fingertips to provide you endless possibilities, boundless fun, and a whole bunch of good memories. We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or you can say, attractions across all middle east countries. We are now leading in UAE & SA and very soon planning to fly to other countries


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,110)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly and very helpful. Was looking for a last minute ticket for museum of the future and they managed to find us one. Thank you.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

It was sooooo easy to get tickets for…

It was sooooo easy to get tickets for most events online, with all information needed and for great discounted prices! And if you need any support you can whatsapp them and immediately get the help you need. A++++++++++++

2 February 2026
Rated 5 out of 5 stars

Highly recommended

Recently I purchased tickets for Yas Island from Citylaila.

There prices, customer service are excellent.

The best part is, within seconds I got my tickets.

Highly recommended ❤️

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Dubai Discounts Greatly appreciated - very helpful!

When visiting Dubai, I was able to get some experiences discounted through City Laila. It was my first time visiting and all these excursions can really add up, even with a discount, so it's very much appreciated!

I don't love that the chat link goes to WhatsApp, but I have not gotten any spammy messages since using them, they do appear to chat only for the purposes of helping and then they ask for a review here.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect ! .The employees on board the ship were very kind and the organisation of the cruise was very good !..
Safety was also the priority of the staff, which was very reassuring.👍🏻, same with the bus driver .

3 November 2025
Rated 5 out of 5 stars

X line Dubai through City Laila…

I purchased the attraction- X line Dubai through City Laila company.
I want to say many thanks to City Laila company for the service I got from it. I asked too many questions before buying the attraction from it and that’s because the price was the cheapest I found compare to many others, and I needed to be more confident (nowadays there’s too many cheaters) and the one from the company who treated me, was really really helpful with lots of patience and outstanding service.

The attraction was incredible 🤟🤩

Highly recommend!!!!
Many thanks
And sorry I was that hard!!!!

24 October 2025
Unprompted review

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